A & D Wood Products, Inc.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]Thank you for the update

Revdex.com:
I have reviewed the...

response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

As stated once the customer enters their email address and clicks the Start Saving button all the information is made available to the customer and an email is sent to email address they provided at time of acceptenance. We have not had any problems with the customers receiving their emails and unfortunately it has been a year ago that this was done so I am unable to provide you with the email you entered at that time.As stated I have contacted the VIP program to have your membership canceled and a refund issued.

We received a call from the original purchaser who stated that this is a fraud and she is contacting her lawyer. The dresses per [redacted] were never given to you and she wished that the new order be cancelled and no money should be sent to you. At this time we cannot honor any exchange or refund per the statements from the original purchaser of the items.

The package was delivered at 10:53 am on 4/15/17 tracking number [redacted].

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept...

the business response that my complaint will be closed as resolved. 
Regards,  
[redacted]

We do not restock defective items but we also do not know if they are defective because they are boxed from the vendors that supply these items to us. I have reshipped a new item and the credit for return postage was done. I apologize for any inconvenience. The reason for the length of item in the...

reshipment is we were doing inventory following Christmas and nothing could be shipped out.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the...

response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
I have NOT received credit, I sent items back to address provided by the company 
Regards
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I...

understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
 On...

October 2, 2017, I received an assurance from the Stitchery through you that a new gift card would be sent to me. As of today Oct. 16th, I still have not received the gift card. I realize that you have closed the file however, the company has not followed through on their part of the agreement.
Regards,
[redacted]

All I would need is the tracking number and the items returned. The items could have been received in the warehouse on the 16th but at this time of year they may not be processed until after the first of the year. That is why I asked for the tracking number the items returned and the amount of the return shipping and I will manually process the return.