Our returns at the busy time of year can take 4-weeks as stated on the back of the invoice but rarely take that longYour return was processed today on the 12th of JanuaryOne credit was for and the other credit was a total of
I will have a refund check in the amount of sent out immediatelyI do apologize and find out why the system did not generate this check when the items were canceled
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I checked the status of my order on their on line customer service and it says my order is still in the warehouse and the tracking number they gave...what company did they use to ship? order# [redacted] with pyramidcollection.com I read their reply to you and they told you it was shippedIf you go to their web site and click on where's my order and put in the account number and my name it says "in-warehouse"The tracking number they gave you: I also put that in many different sites to trackIt is not a number used by the ***I then tried ***...it was not found thereI tried ***...it was not found there eitherSO my question is: what company did they use to ship if in fact they did ship my order? Also..no where on their site did it say their warehouse was closed for inventory! If it had I would NOT have placed the order as they were for gifts for a birthday presents...now past due! I thought you should have all this information going forward! Thank-you for your prompt attention to this matter! Greatly appreciated! Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedThank you so very much for the prompt action on your part towards my dilemmaI will gladly accept the refund check of $for items not received Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [ I want EVERY ONE to be AWARE that when you order from this company you are AUTOMATICALLYin rolled in their V.I.Pclub! I canceled my club as SOON as I was made aware! Yes, my order did eventually arriveTo bad I was not notified it would be delayed; as things ordered were intended for birthday gifts! What was advertised as an anklet is about and 1/inches wide when doubled as shown...bracelet ONLY Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ The qualification requirements are listed on the application to make sure that all applicants are aware of the qualification termsThe application is submitted electronically and as soon as we received notification it was completed, [redacted] was contacted to review her approval with a guarantorPayments are processed electronically in the property office when payments are receivedAll refunds must be sent to the corporate office and as most companies, there is a review and approval process required for all refunds that can take up to daysMs [redacted] was informed her refund would be submitted with an expedited requestAt this time [redacted] has already received her refund
This is a program that is offered on line and we cannot just sign you upAll of the details of the program Information and boxes must be checked if you wish to try the programAt this time your credit card has already been credited for the charges on 2/14/
The order was placed at 3:47pm EST rush serviceThe package left the next day 3/23/and as stated on the internet for rush service for Mountain Timer Zone the package should be delivered in 4-business daysThe package is out for delivery today which is the 5th business day
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted] ***
I called the customer yesterday letting her know we were unable to reach the 3rd party [redacted] which we have not done business with for yearsI let [redacted] know we would honor the credit due her and asked if she would like a credit to a new credit card or a checkShe requested a credit to an [redacted] card which we processed yesterday for
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I accept the company is refunding my money, however, as I have mentioned numerous times, the original debit card that was used to make these purchases has been destroyed by my credit union and NO LONGER EXISTS I have told the company this in the past and I was told that it will still be deposited even though the card no longer exists After speaking with my credit union, this is not possible So stating you have refunded my money to a non existent credit card does not resolve the issue of my refund What other means can my money be refunded to me? Regards, [redacted]
Item [redacted] was shipped out on 9/29/I have cancelled the other dress which appears to have been stuck in a warehouse status and replaced it with a new order which I have put on an express delivery(item ***) I am sorry for any inconvenience
An internet order was placed [redacted] in which you signed up for the VIP programTo sign up for the program you must enter you email address at the offer and check off you would like to join the programI will cancel your membership and have them refund you from September of your membership fees
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] # [redacted] - complaint filed:12/6/Potpourri company has not sent me my $ refund after telling Revdex.com they were sending the checkRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowThey did not say where they are shipping the other order that has been in the warehouse since August If they can't ship it to the correct address of where the second order was sent then they might as well cancel as it will get sent back to them since she doesn't live there anymore and no one will get the packageI have asked several times for the address to be changed since the order had not shipped That is why I went ahead and placed the second order so I hoped she would at least get the throwPlease let me know what is going to be done so I know what I am being charged for Thank you Regards, [redacted] ***
Our returns at the busy time of year can take 4-weeks as stated on the back of the invoice but rarely take that longYour return was processed today on the 12th of JanuaryOne credit was for and the other credit was a total of
I will have a refund check in the amount of sent out immediatelyI do apologize and find out why the system did not generate this check when the items were canceled
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I checked the status of my order on their on line customer service and it says my order is still in the warehouse and the tracking number they gave...what company did they use to ship? order# [redacted] with pyramidcollection.com I read their reply to you and they told you it was shippedIf you go to their web site and click on where's my order and put in the account number and my name it says "in-warehouse"The tracking number they gave you: I also put that in many different sites to trackIt is not a number used by the ***I then tried ***...it was not found thereI tried ***...it was not found there eitherSO my question is: what company did they use to ship if in fact they did ship my order? Also..no where on their site did it say their warehouse was closed for inventory! If it had I would NOT have placed the order as they were for gifts for a birthday presents...now past due! I thought you should have all this information going forward! Thank-you for your prompt attention to this matter! Greatly appreciated! Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedThank you so very much for the prompt action on your part towards my dilemmaI will gladly accept the refund check of $for items not received Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [ I want EVERY ONE to be AWARE that when you order from this company you are AUTOMATICALLYin rolled in their V.I.Pclub! I canceled my club as SOON as I was made aware! Yes, my order did eventually arriveTo bad I was not notified it would be delayed; as things ordered were intended for birthday gifts! What was advertised as an anklet is about and 1/inches wide when doubled as shown...bracelet ONLY Regards, [redacted] ***
I see two orders with that item on itIf you have only received one I gave you credit for one order
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ The qualification requirements are listed on the application to make sure that all applicants are aware of the qualification termsThe application is submitted electronically and as soon as we received notification it was completed, [redacted] was contacted to review her approval with a guarantorPayments are processed electronically in the property office when payments are receivedAll refunds must be sent to the corporate office and as most companies, there is a review and approval process required for all refunds that can take up to daysMs [redacted] was informed her refund would be submitted with an expedited requestAt this time [redacted] has already received her refund
The credit of was credited to your credit card on 11/30/
This is a program that is offered on line and we cannot just sign you upAll of the details of the program Information and boxes must be checked if you wish to try the programAt this time your credit card has already been credited for the charges on 2/14/
The order was placed at 3:47pm EST rush serviceThe package left the next day 3/23/and as stated on the internet for rush service for Mountain Timer Zone the package should be delivered in 4-business daysThe package is out for delivery today which is the 5th business day
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted] ***
I do apologize it does normally take the 7-business daysWe will refund your postage fees
I called the customer yesterday letting her know we were unable to reach the 3rd party [redacted] which we have not done business with for yearsI let [redacted] know we would honor the credit due her and asked if she would like a credit to a new credit card or a checkShe requested a credit to an [redacted] card which we processed yesterday for
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I accept the company is refunding my money, however, as I have mentioned numerous times, the original debit card that was used to make these purchases has been destroyed by my credit union and NO LONGER EXISTS I have told the company this in the past and I was told that it will still be deposited even though the card no longer exists After speaking with my credit union, this is not possible So stating you have refunded my money to a non existent credit card does not resolve the issue of my refund What other means can my money be refunded to me? Regards, [redacted]
Item [redacted] was shipped out on 9/29/I have cancelled the other dress which appears to have been stuck in a warehouse status and replaced it with a new order which I have put on an express delivery(item ***) I am sorry for any inconvenience
An internet order was placed [redacted] in which you signed up for the VIP programTo sign up for the program you must enter you email address at the offer and check off you would like to join the programI will cancel your membership and have them refund you from September of your membership fees
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] # [redacted] - complaint filed:12/6/Potpourri company has not sent me my $ refund after telling Revdex.com they were sending the checkRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowThey did not say where they are shipping the other order that has been in the warehouse since August If they can't ship it to the correct address of where the second order was sent then they might as well cancel as it will get sent back to them since she doesn't live there anymore and no one will get the packageI have asked several times for the address to be changed since the order had not shipped That is why I went ahead and placed the second order so I hoped she would at least get the throwPlease let me know what is going to be done so I know what I am being charged for Thank you Regards, [redacted] ***
The customer received a refund to the credit card used for the purchase for on 3/21/ bank reference number [redacted]