Accessory Bargains

At this time, I have been
contacted directly by Accessory Bargains regarding complaint ID***, however my complaint has NOT been resolved because:
[Your Answer Here]
I have received a package from Accessory Bargains but none of the items work
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com: after filing complaint with Revdex.com my package magically shipped out and now has been received thank you
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and
the matter has been resolved
Sincerely, *** ***

Revdex.com:At this time, my complaint, ID *** regarding Accessory Bargains has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, ***
***

At this time, I have been
contacted directly by Accessory Bargains regarding complaint ID***, however my complaint has NOT been resolved because:
When I forwarded a copy of my complaint to Accessory Bargains with the attchments showing the condition of the items and my request for a refund, I received the following reply from Accessory Bargains, "*** *** ** * *** *** *** *** ** *** *** *** ** ** *** *** *** ** * *** *** *** *** *** *** *** *** ***". This was on February**, and since that date I have not contacted them and they have not contacted me.I have not received a refund, or any other resolution.?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Accessory Bargains regarding complaint ID ***Dear NY Revdex.com,
I have NOT heard from Accessory Bargains since I filed complaint to
NY Revdex.com
Sincerely,
*** ***
Sincerely,*** ***

At this time, I have been contacted
directly by Accessory Bargains regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
The company sent me an email regarding their return policy, which is not posted on their website, and states that I am out of luck on a refund The company still advertises their company falsely, by stating that the merchandise ordered is a "Naked" palette, which it is NOT!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have received the goods purchased from the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

This business is a fraud!! I ordered an otter box and never received itWhen I emailed them ( you can't call) they didn't respond I emailed them again and heard nothingI called my credit card company and cancelled, I then got an email from themThis is the actual email:
Accessory BargainsAdd to Contacts
Sent:
Be advised that pursuant to the sales contract digitally signed at checkout we will bill you a $penalty if you in any way breach the sales contract as you threatenedThis will result in a negative mark on your credit report, which will remain for years even if later paid, and your credit score lowered or more points, and/or denial of credit or possible cancellation of your existing card(s) as well as calls to your home, work, and/or cell phonesYou agree to the following terms at checkout, providing a digital signature and forming a legally binding agreement as follows:
"You agree not to make any complaint, dispute, chargeback, public comment, Revdex.com complaint, or any complaint in any form, except binding arbitrationAny breach of this arbitration agreement or of this sales contract will carry a $minimum penalty plus any and all related damages."
We will also blacklist your personal information in a database of potentially problematic/fraudulent customers shared by merchants worldwideThis will result in declined charges on all of your cards with your info attached to them, for the remainder of your life, if you try to use any card at any merchant who uses these databases
We will enforce this agreement in full as necessary

We told the customer we will refund their card instead, but they simply refused to send back any merchandiseThey instead want to keep the goods and expect us to refund them anyway which is not reasonableTheir claims are also false, but we stand behind every sale and will gladly accept a return of any merchandise the customer wants to send back to us and we will refund their card used for the ordersThey chose not to cooperate though

At this time, I have been contacted
directly by Accessory Bargains regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I have not been contacted directly per say unless you count receiving my order as contacted.A day after opening my original complaint the company requested a shipping label. I finally received my order on 2/**/15.For the most part the items look to be legitimate. However upon closer inspection and comparison, of the items ordered appear to be fake or counterfeit knoockoffs. I know that all of the cosmetics/makeup are for sure fake or counterfeit because I actually purchased one of the same items (eyeshadow palette)from *** *** store and have taken pictures of the two items side by side for comparisonThose pictures are attached. I believe the Naked and Naked mascaras along with the Naked brush set to be fakes as well due to my inablity to locate their existence on any *** *** website or that they ever produced such an item. The Naked eyeshadow palette is not real. I have attached pictures to show the difference.The real item purchased at *** is in the rich chocolate brown velvet box on the right. The brush in the real item is double-ended and the mirror is real glass.The fake item is the light brown velvet box on the left. The brush and mirror are different and the colors are not even the same.As mentioned previously, the company does not make refunds, will only offer a credit and will charge a restocking fee for any return. It appears that I have been dupped and I am stuck with the fake items. I would still like a refund but would be very happy if this company could be located, closed and prosecuted
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Accessory Bargains regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Accessory Bargains regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Revdex.com:In reference to complaint ID ***, I have received my merchandise on 1/**/15, and find that this resolution is satisfactory to me and the matter has been resolved I feel they should reimburse me my expedited shipping but I'm ok losing the
$to never have to deal with them again.
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Accessory Bargains regarding complaint ID ***. I cannot find their website anymore and believe they have foldedI did find the original order I placed, in my email file, where
shipment was promised by December **Around January *, I finally received a package from them, but I returned it, unopened, as I no longer trusted that the goods would be authentic. My credit card company reversed the charges.Sincerely,*** ***

Revdex.com:
I have received resolution to this matter as the product ordered from the company has now been sent and the matter is resolved
Sincerely, *** ***

Revdex.com:At this time, I have not been contacted by Accessory Bargains regarding complaint ID ***The business instead of issuing a refund sent to me a counterfeit item, therefore I do not feel as though my issue was truly resolved
Sincerely,*** ***