Aconsumercredit™

This company has apparently gone into Chapter 11 and not notified it's clients or completed the tasks I paid for.
I hire this company in March of 2018, I paid them with a credit card to get me out of my 2 timeshares. In August of 2018, one timeshare company agreed to "Deed in lieu of foreclosure", I was told my credit rating would not be drastically affected and they would work to repair my credit rating. The second timeshare issue has not been resolved at all. I am told they will continue to work with their clients while in Chapter 11, but I have not heard from them at all and my credit rating has taken a drastic hit.

failure to provide cancellation of timeshare and no communication of status for refund

Jay V

Reply

Mon 1/8, 12:57 PM

You

Hello ***

It is no surprise that timeshares are sold using high pressure and deceptive sales tactics, most of which are illegal. Unfortunately, without the threat of a lawsuit and legal action, they are highly reluctant to release you from your contract.

And that's where WE come in! After starting this legal release industry more than 13 years ago, there is no other Attorney staff agency that has more experience or success in these type of cases than we do. We will provide you with credentials and documented proof of our success!!

We have assisted thousands of owners just like you out of their timeshare nightmares once and for all. We have established a reputation for being relentless in the pursuit of our clients' release. This makes for a easy, fast, and guaranteed release from your debt and contract.Your timeshare will be cancelled directly with the developer and confirmation will be provided to you, in writing, upon completion. We have a 100% success rate and your cancellation is backed by our 100% guarantee.

Our Attorney Staffed Program includes:

> Protection from Harassment

> Complete Contract Cancellation

> Immediate Cancellation of Payments

> Cancellation of Maintenance Fees

> Mortgage Balance Cancellation

> Credit Correction

Review the following E-book: ACC EBOOK Timeshare Education.pdf

Timeshare Laws that protects you: Learn Your Timeshare Rights.

*** Timeshares for Sale: *** LISTINGS $1

*resale companies will never be able to sell your timeshare, don't waste your $$ listing it!!

CLICK HERE to Meet Our Attorney

CLICK HERE to check out our Attorneys Credentials

CLICK HERE to verify we were established in 2004 (we expanded to an llc in 2009)

CLICK HERE to check out some previous Clients Releases

CLICK HERE to see American Consumer Credits Trustpilot Reviews

--

Jay V

Phone: 386-301-5802
Email: [email protected]
Fax: 1-888-600-8201
Hours of Operation:
M-F: 10:00 am to 8:00 pm EST
www.aconsumercredit.com

This company took $2,500 in money, to help cancel my timeshare. I have received no communication about the status of my timeshare.
This company took $2,500 in money, to help cancel my timeshare. I have received no communication about the status of my timeshare. I have emailed all called, and received no response. The company appears to have gone out of business, and run off with my money. I have a copy of all contracts signed.

I am very panicked at this point as described in another review. The process seemed smooth at first. I was given August 17, 2018 as a settlement date and when I try to call, the mailbox is full. I tried e-mailing the corporate e-mail, as well as the person who made initial contact with me. The e-mail of the individual bounced back. I just want to be done with this process and am now considering hiring a local lawyer because I don't know what to do.

I can no longer find their *** page, which is how I first found them in the first place, or the website online? is this company still in business? I have been calling them for the last couple of weeks and I haven't been able to reach anyone about questions I have, the mail box remains full and the other number repeats a message about being closed for the holiday, now I am not sure if I have been scammed out of money... It is really worrying after you spent the money and not sure if the company is working on your behalf. why did you remove your website/ *** page? based on the other customers reviews of what I can expect, I think I want to take my services else way, is it possible to receive a refund?

Don't do business with this company they're thieves they take your money and run they'll lie to you and deceiv you I find myself preparing to take legal action against them to get my money back

claim was filed 12/2017, no resolution and unsure of what is currently happening other than being turned over to collections
My claim was filed 12/27/17. Over the last 3 months I have had more and more difficulty getting any updates and the last one was vague and abrasive. I have been calling for the last month varying between 1-4 calls per week and 2 emails at different times. I have been calling the main number for customer service- 1-800-611-0631, and the representative that I spoke with in the beginning and Sara S 386-301-4295. I have asked every time for an update, to know what's going on, for a call back and have received nothing. I get calls almost weekly from either Monterey financial- the collection agency and even still the time share. My credit is slowly decreasing.

paid and contracted to cancel timeshare. Unable to contact company
On 5/7/18 I entered into a contract with this company and paid $4,750 for them to work to have two timeshares canceled that I have with Hilton Grand Vacations. Initially, it seemed as if they were working towards this end. Tried to contact them this week to see how that was proceeding and all phone numbers that I could find now say mailbox is full. They had an attorney retained to assist with timeshare cancellations. On Thursday 9/12/18, his name was not associated with website any longer. I contacted the attorney's office and an assistant took my case number and said she would pass it along to American Consumer Credit. She stated they had filed chapter 11. On Friday 9/13/18, the website for American Consumer Credit is basically shut down. I contracted the law firm of Michael S again and reached him. He said they will try to open again, but that it will take some time and that in the meantime I should try to get a charge back on my credit card. The credit card company is going to open a case, but I do not know if I will be able in the end to recoup this money.

Company has not fulfilled their obligation. No one responds to emails, phones do not work. We signed a contract and paid $2,200.00 to exit timeshare.
Purchased timeshare exit on 10-31-17. Have witnessed several complaints. Company is not responding to contact via email, phone, or social media. This company has SEVERAL complaints against them. If there is a class action lawsuit, I'd like to join please. If they can't hold up their job, then give me a refund and I'll find another company.

I have been trying to reach them for four days. Emails are not being responded and their phone lines are not working.
I signed with them in October 11, 2016 to get me out of my timeshare with Orange Lake. I have paid $2000 for their service. This would include getting me out of my timeshare contract as well as fix my credit. The term of contract may be extended after a year for an additional year.

It is almost two years, just one more month. I have been trying to contact them for 4 days now. My emails are never responded to. Also, their phone lines have not been working.

I signed up with Aconsumercredit in 2016 everything was going good till this year.They will not call me about my timeshares and I have paid theminfull
I signed up with them with promise of dissolving my timeshares everything was going good till this year when they just stoped answering phone calls and and emails.I paid them in full and $2600.

On 2 July we paid for the company to cancel our Timeshare contract. Since then, they have become unresponsive and we have not received the services.
Purchase date = 2 July 2018
Cr = ***
Sales Rep = Michelle R

I signed a contract with the timeshare release company a year ago. Now, my credit is ruined and they are not responding. Have not delivered on release
I paid AConsumerCredit to get me out of my timeshare contract a year ago. They have not delivered on their promise for service. Now they are not answering their phone or responding to emails. The timeshare company has reported delinquent payments to the credit bureau and my credit is ruined. American Consumer Credit is a fraud.

Unable to reach or communicate with company regarding the status of timeshare.
Contracted with this company and company rep Glenn B, Oct 19 2016 and paid them up front to get my husband and I released from a timeshare with *** we can no longer use. I never get a call back or email response when I leave a message on the customer service line. Most recently 9/10/18, called the customer service line 800-611-0631 and got a recording made on Friday August 31 that they will be closed for the Labor Day holiday and would resume business on Tuesday 9/4/18. Tried calling again 9/12/18, got recording mail box is full try your call later. I question, are they still in business.

ACC has not provided proper mentorship as described in Services Scope to timely cancel my time share contract. Nor did they provide an action plan.
ACC was hired July 2 2017, case 171352, to provide necessary training and mentorship to successfully cancel my time share contract in a timely manner. ACC did not provide a written action plan nor did they verbally communicate appropriate actions to work with the resort, net result my time share entered foreclosure. ACC and assigned attorney, Michael S, do not answer their phones or respond to email communications.

The Agreement forbids me from contacting the resort directly unless consent is given from ACC. The contract has notification terms to contact the party at the address below the signature block, however there is no signature block for ACC. Therefore there is no ACC signature, no address, and no other contact method. The lack of contract details and no response to emails or phone calls from ACC or their attorney makes it impossible to achieve consent.

The Agreement also has a Refund Policy which states if the property goes into foreclosure the client is not entitle to receive a refund. ACC is blocking attempts to keep my resort in good standing and is forcing the foreclosure so they do not have to provide a refund.

In accordance with ACC's Warranty client is due 100% refund of all fees paid if services have not been rendered.

ACC has not rendered the service to mentor and train me with the proper skillset to cancel the resort time share in a timely manner.

Fees owed under warranty are:
7/2/2017 payment $1150.00
8/20/2017 payment $287.50
9/20/2017 payment $287.50
10/20/2017 payment $287.50
11/20/2017 payment $287.50

Total refund:$2300.00

So far, I am panicking and in disbelief at the lack of communication. I send updated correspondence from the time share with no response, the person I was emailing no longer works there and the emails bounce back, the 1800# mailbox is full and goes straight to voicemail and I am completely feeling scammed and left in the dark. I am not confident anything has been done to help my case. I was told they would send a cease and desist letter to the vacation club. I asked for a copy. Instead, I got a personal letter written directly to me and my bank from the company. So basically, they have not done anything to get me out of this as far as I know. Are they even still in business? If anything good comes out of this, I promise to leave a positive update, if not, I will update this as well.

these people are scamming other people for money and this needs to be stopped, everyone that's involved need to be charged with a hefty fine or face jail time because this cannot continue to go on. I worked with Vicky G from American Consumer Credit to get out of my time share ,she used to call twice a day before I gave her my credit card for payment from since them I never heard from Vicky, now each time I called the voice mail comes on and said that this voice mail is full and you cannot even leave a message, I called every number I know they have same thing am ready to join others to file for a law suit for my money am not leaving my money for these thieves.

Lead you in at first by providing good service and a contract all to be scammed and ignored after they have your money. I spoke with Aconsumer Credit October, 2017 they were very convincing making it seems like the company will work hard to get you out of your timeshare. I signed a contract on on October 13, 2017 to cancel our timeshare. At first I would receive calls from them or emails saying they needed me to send contracts and about 4 months in I stopped hearing from them entirely. I had to always call to find out my status which was difficult because their number wouldn't even ring and the phone would go to voicemail. Once someone would eventually pick up they'd put me on hold for 10 plus minutes at a time and blame it on trying to find the person handeling my case. No one could ever get me an answer. The person on the phone would always say they're in communication and in about a month they'd Know if the offer they made the Timeshare company's would be accepted. It has be 11 months and now they won't even respond to my emails or calls. I have been trying to contact them for 3 months and they won't even respond. I was able to get ahold of somebody in June and I was told my timeshare is in the final stages of communication to be cancelled. It is now September and still haven't heard anything from anybody. I called today and got the same recording I did one week ago "our office is closed for the holiday August 31 through September 4th and we will open at noon. I've called twice since September 4 and have not received any correspondence back. I want a refund of my $3,400 I paid to have my timeshare cancelled. This company is nothing but a scam that's outta here to take you for your money but convince you for the first 4 months that they are legit. I have a welcome form from them that states they have specialized in this industry for over 12 years and they pride themselves on offering responsive excellent service. Everything they told me in the beginning was a lie. It says the first 90-120 days is mainly them filing paperwork and I may contact them to request an update which will transfer me to their customer service line. Which is also a lie, no one ever answers the customer service line. They even use a lawyer to sign the contract with which must also be a scam. The company is nothing but falsehoods and lies to lead people to paying money for promised services of canceling your timeshare. Now I'm out an extra $3,400 plus I still have a timeshare in horrible standings.

This company guaranteed our complete contract cancellation for our timeshare. However, they took our money and now there is no way to contact them.
This company stated that they guarantee 100% complete contract cancellation for our timeshare. However, they took over $2,000 (at least $2450) and pretended that they were working on our case. They stated we had the option to obtain immediate cancellation of payments throughout the life of the case, however, subtracting a particular amount depending on when in the contract process we would want to cancel services because of their services. For this reason, they took OVER a year in pretending to work on canceling our contract and the last call with them, I was told the attorney's were currently working on negotiations and cancellation of the contract and it would be done by the end of the week August 17, 2018. I have continuously tried outreaching them at 1-800-611-0631 (however it states the voice mail box is full). I have tried the enrollment number on their site 1-800-587-3948 and that also says the voice mail box is full. I sent them an email twice and have not received any returned calls, emails, or responses. This company is definitely a scam. They took our money and promised us cancellation of our contract and now it is over a year later and nothing has happened. Of course, now I am not able to contact them regarding my case and they have yet to communicate with us in any way. At this point, my bills from the timeshare company has amounted to more than $10,000. This is because we were told NOT to pay any of our bills during this period and process with this Aconsumer credit company. In my opinion, Aconsumer credit should pay us the amount owed for our bill with the timeshare company that is over $10,000. This company did not commit to their promise for guarantee of contract cancellation.

I paid this company for there services and have no proof they are doing what they said. They haven't answered my calls or emails in months
I paid this company $2800 from my credit card in February 2016 to help get me out of a timeshare mortgage. since that day, I haven't received any documents or statements or anything to prove that they are actually doing anything that I paid them to do. every time I called them they said its being worked on and that its a long process. I last spoke to them about 3 months ago. They haven't answered my many calls or emails that I have sent in months now. I am worried that this company is scamming me and I am getting into huge debt with my timeshare company. Also, that ill be out the $2800.