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Aconsumercredit™

18 Bovard Ave Ste C, Ormond Beach, Florida, United States, 32176-6617

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Aconsumercredit™ Reviews (%countItem)

I had paid 2555.00 to this company on August 24th 2018 forwarded the letters as they directed me too and they were returned. Now out of business

Signed a contract with Aconsumer credit for help on time share. Paid the fee and never heard another thing from this company. Was sending the letters to Aconsumer credit to finally have them sent back to me. I do have a signed contract from them. How I found out about the bankruptcy when I tried to call the company and phone disconnected so I pulled it up on the computer its only then I saw they filed for bankrutcy. I have a cr *** also Document Ref. ***. I also have a document from Michael S attorney for Aconsumer credit which was signed.

Desired Outcome

I would like my money refunded for the job which was not completed.

ACONSUMER CREDIT did not fufill their contractual
agreement that I paid $2860.00 which was withdrawn
through my bank debit card for Time Share exit.

My experience ACONSUMER CREDIT began in March 2017
till the end of August 2018 case #170509, the person I had constant contact with is Christina Z case manager,the Attorney at large was Michael S to represent me in my Time Share cancellation in which they were paid $2860.00. Ms.
Z*** requested a letter regarding the case with
Wyndham Resorts, I complied by email and a certified letter. My last discussion with Ms. Z was in August. I made several attempts to contact the office and to no avail I got voicemail box full. Now I see they are BANKRUPT. I NEED A SOLUTION OR RESOLUTION NOW

Desired Outcome

refund my money from THEIVES AND LIARS

I hired this company to help me get out of the timeshare deed.
In April of 2018 I emailed Aconsumercredit asking them to help me get out of my timeshare deed. I saw their ad on the internet saying that is what they do. They said they are Attorneys that help people get rid of timeshare vacation rentals. I talked to Sara S who sent me a contract to fill and asked for payment. I gave may credit card number and paid the $1000 payment. Sara said it would take a while. Asked for all my timeshare paper work which I sent to them. I called in Sept. to find out how things were going. Sara said it was now in the legal department and said I should call them around the end of October. I have been trying to reach them with no results. The phone message says the mailbox is full. The email address is no longer existing and the website is not available. I believe I got scammed. Please help me get my money back. These people advertised their services on the internet.

Desired Outcome

I want my timeshare canceled. I payed the 'lawyer' to take care of it. Or give me my money back and stop these crooks.

Charged 3000 to get out of timeshare. No contact from ACounsumerCredit since paid. Will not return calls/emails. Now have collections on us from ***
We wanted to get out of our timeshare with ***. we contacted this company and were informed that they have done this for more than 20+ years and would be able to get us out without any hits to our credit. We paid 3000.00 by credit card to them and were informed not to make any contact with ***, they would do that for us and that they would have us out of contract in 90 days. That was April 2018. We have had no contact with this company they will not return calls or emails. Had our bank dispute funds and they were informed that there was a year period to get this done. Spoke with Wells and they have not had any contact with ACounsumerCredit. We are now in collections with *** and get negative hits on our credit reports monthly. Now there is no website for this company and we have no way of contact.

Desired Outcome

We want our full amount paid of 3000 back to us and we want our credit repaired. we had great credit and were guaranteed that we would not have any bad marks on our reports.

Company in Chapter 11 Bankruptcy without fulfilling contract to provide guaranteed timeshare cancellation or to refund fees paid for this service'.
In February 2018 I paid AAmericanConsumers a 2800.00 fee for them to get a timeshare cancellation from Welk Resorts. They guaranteed they would get the cancellation within 3-6 months, insure that my credit rating of Excellent would not be affected and would provide documentation of their efforts or completely refund the entire fee of 2800.00. Their office would accept any communications I received from Welk and acknowledge receipt to go to appropriate case manager by return email. In September 2018 I received an acknowledgement email for correspondence I sent that notified me not to send communications to their email but to forward to [email protected] because they had filed Chapter11 bankruptcy. They also said they would contact me soon with status of my case. The case should have completed by August 2018. Now the email is showing as non-existent and the company is showing as permanently closed.

Desired Outcome

I am seeking a refund of the 2800.00 fee and complete restoration of my credit rating to the 830 Excellent it was prior to contracting this company. This SCAM has affected a near perfect credit rating negatively and I feel the company has misrepresented itself throughout this process.

Company has filed bankruptcy. We have not been able to get out of timeshare like they promised and have not received refund.
We have not been given our refund like promised. The company has closed and filed bankruptcy in September and we have not heard anything from anyone. We paid them 2500 to get out of timeshare and now we are stuck with late payments and possible foreclosure. We spoke with TJ Moore and have a contract that states everything.

Desired Outcome

I would like full refund if they are not going to be getting us out of timeshare.

I paid to get out of time share. Now I can't get a hold of anyone. I paid 2500$.

In April I worked with their team to get out of my time share. They collected $2500 from me and told me they would contact me. I have not heard from anyone and now all lines are disconnected and I can not view the documents that I signed.
Now my Time share fees are stacking up and hurting my credit worse than it already was.

Desired Outcome

I want my money back or for them to finish cancelling my time share like they promised.

Never held up there end of the contract
We paid them 2300 and never received a release from the contract or our money back. They then filed for bankruptcy and told me if I wanted to get my money back I had to pay a $800 finalization fee.

Desired Outcome

I want my refund of 2300

Failure to fulfill their obligations as set forth in the contract ( guaranteed our credit would not be affected) and it has been jeopardized .

On Dec 16th 2016 we entered into a contract in good faith with American Consumer Credit paying for service by credit card $2350.00. Contract to cancel our timeshare was paid in full.. We were told not to pay any more payments to Orange Lake Resorts, to avoid any and all contact with said company and a letter "Cease and desist" would be send out on our behalf. I requested copies and any other correspondence send out on our behalf-- We were informed and guaranteed that our credit would not be affected--again I requested copies of correspondence sent to credit agencies -- to no avail. On the 2nd of august 2017-- we signed and forwarded a document "Deed in Lieu of Foreclosure' we later received a letter informing us that the deed was properly executed and recorded as "Deed in lieu of foreclosure"-- failure to have that acknowledge at credit company has resulted in negative credit report-- we simply are asking that this be resolved as soon as possible or refund of our money.

Desired Outcome

Resolution that our credit status be corrected and restored , if this becomes an issue and it shouldn't we request full refund.

Aconsumer was retained to cancel our timeshare contract with *** vacations. we paid them $3500 to do this.
We paid Aconsumer credit $3500 to cancel our *** Timeshare Contracts. In June we were told we were paid in full and that they were in discussion with ***. We have not had an update since then.
today 11/1/18, we receive a letter from Pinnacle collections, in Carlsbad, Ca that we owe *** $12,612.00.
1. we are on a fixed income
2. we are trying to buy a house and assumed that this was taken care of
3.we do not have $12,00 to pay ***.
What is our recourse?
We have until November 25 to respond.

Desired Outcome

either a full refund plus interest, or a dissolution and fix the credit report to Pinnacle Collection

We contracted them to relieve us from our Timeshare as they offered a 100% money back guarantee. They as not met their obligations as to the contract
In September 2017 my ex husband and I sought timeshare redemption due to our divorce being final June 2017. We paid them $2600 and executed the contract that stated a 100% money back guarantee should they fail to get us complete timeshare redemption. For months they failed to communicate ANYTHING. May 8, 2018 we were told to sign an affidavit as they indicated that would be most likely the last piece of the puzzle before the case was wrapped up. Robert and I signed and returned. I waited the 45-60 days, which was the usual turn around time and heard NOTHING. I made efforts to contract them repeatedly with no contact. I finally went to their website and found a chat option. I threatened to call the Revdex.com as their business practices have been questionable in my opinion. Yesterday I finally got around to having time to lodge this complaint, when I found out the company had filed for BK protection. Which I was NEVER made aware of until going to the Revdex.com website.

Desired Outcome

aconsumercredit.com failed to meet their terms under contract as to complete redemption of my time share with***, after being paid $2600 to do so. I am requesting a full refund should they not be able to do so.

American Consumer Credit promised me that I would be removed from Time Share in Cancun. I paid them total amount of $1800 at the end of 2016.
On 11/14/16 I spoke with their General Manager Sean C of American Consumer Credit. He promised me he would get me removed from my Time Share. I have Bank Statements to this effect in which I will mail to you, as I'm unable to do attachments. I struggled paying him this money. He asked for $1000 up from which I gave via my Debit Card and then $200 each and every month for 4 months taken from my checking account. I used to be able to have a bi monthly dialogue with ERICA till recently I called and just get message saying message box was full and call back. Right now I have a real bad feeling about this.

Desired Outcome

Would like to be removed from my Time Share, or a total refund of my money.

I signed a contract with ACC in January 2017. I paid $2500 to work with *** to release me of my contract; no final results have been given.
I paid ACC $2500 in January 2017 to work with ***s, in Mexico, to release me from my timeshare contract. I was informed a very months ago that the release was almost completed, but I have not received any additional information. I called ACC, and all I get is a voice mail box that is full. We paid ACC the $2500 at the beginning of the process. They said the process could take up to a year; and one year has passed and I don't have clarification if I am released from my contract.

Desired Outcome

I would like ACC to send me confirmation that I am released from my contract with

Unable to make contact with company by phone or email
for removal of collections timeshare cancellation on my credit
report as contracted
I paid American Consumer Credit $2500 for services to exit me out of my timeshare with a guaranteed contract that this would not affect my credit in a negative way and if placed in collections they would get removed, its been more than a year I have been told to send in required documents to file the dispute, not knowing all along this was just a tactic to prolong things until they could file for bankruptcy. Now
American Consumer Credit is not responding to any phone calls or emails.It has been bought to my attention that this company has been working with the timeshare companies to make money off those consumers who wish to exit timeshares across this country how is this practice even legal. Now I have a collections account in the amount$808 that is negatively affecting my credit report.

Desired Outcome

I would like the collections in the amount $810 with Aspen Collections REMOVED OFF of my credit report. Clarification TOTALLY REMOVED FROM CREDIT REPORT

paid for services that have not been fulfilled
My wife and I met with Ms.Sheri N in their office 18 Bovard Ave. Ornond Beach, Fl March 20, 2018. The purpose of the meeting was to cancel our time share contract contract with Americano Beach Resort. we were told that the process would take from four to six months to complete guaranteed. We were instructed not to contact or communicate with the resort at all, also to send all information from to resort to their office. Upon sending the information on several occasions I never receive an acknowledgment that the information had been received at their office. I contacted the office and spoke to Ms. Madelin A in August 2018 and set an appointment to meet at their office at 11:00 a.m. August 13 to discuss the status of our claim. We were greeted very un-professionally by Ms. Madelin. Her explination to my wife and I was that the company had contact the resort and on March 21, 2018 with a release and a cease and desist order. she stated that they received all the requested documents on june 18, 2018 and the file was schedule for the initial review with the attorney on June 22, 2018. At this review the attorney would determine the specific approach to be taken for the cancellation. During the months of September and October I have made several attempts to contact the office to gain information and calls are not answered and no response to E-mails that I have sent. My client number is *** and the payment was made by charge card in the amount of $2,200.00.

Desired Outcome

the contract that we sign stated that they would refund the fee if they fail to deliver the service agreed upon as designated in the agreement

Legal services have not been given after I have paid for sam
I paid American Consumer Credit in full to extricate me from a time share that they guaranteed they would be able to complete in one years time or they would refund my money in full.After a payment of some $2000 or so (I need to check my records for the exact amount) back in 2016 they set up a file for my case (#***).It is well over a year and they have not lived up to their promise. Up until a few months ago I was able to verbally communicate by telephone with a representative at American Consumer Credit who kept telling me that the deal was in the works and to be patient. The sales rep currently handling my case is Devin A. For several months now when I call I get an recording telling me that their mail box is full. Something is not right and I fear the worst.

Desired Outcome

In lieu of being able to extricate me from the time share which would be my first choice I request to receive a full refund

We paid them $2350 for services we have not recieved.
We started with them at the first of April and paid for the services before they would do anything. We did not hear anything from them do I decided to contact them for a status update and that's when we received the reply of them filing for bankruptcy. We spoke with Mike S their previous lawyer and he told us to contact the bank and then they told us to contact Revdex.com to get something rolling.

Desired Outcome

I would either like a refund or everything redolved.

Paid $4500 to help me get out of my timeshare and haven't seen any documentation, response, update or results. Just found out they filed bankruptcy.
On January 16, 2018 I signed a contract with American Consumer Credit to get out of my timeshare with Diamond Resorts International. Kristen S, sales representative send the contract to me via email and indicated not to talk or communicate with the timeshare in any way from there on, just to send any communications to an email for n't going to see any activity for the first 2-4 months, while they started working the case. After a 2 or 3 months I got a letter from Diamond Resorts indicating they don't deal with 3rd parties. I contacted Kristen and she said not to worry and send it to A Consumer Credit and they will handle it. She told me Diamond was probably trying to scare me, but to continue to send documents to them, including billing notices and not reply to Diamond. I contacted them in another occasion when I received a letter from a credit card indicating low score in my credit, which I suspected was maybe for not paying my timeshare. I contacted a customer service representative and was told to get a free credit report online and look at it, then send them the information if there was something associated to the timeshare affecting my credit. Yes, there was, Diamond was reporting no payments monthly. so I send all the information to them via email.

After that, I did not hear from them or received any documents other than emails confirming the receipt of any communication I send related to the Timeshare.
In all, I've never received an update or status summary, or even copies of documents sent to Diamond Resorts, if they ever did. But I refrained to communicated with Diamond Resorts and send American Consumer Credit all documents or communication I received from Diamond. In July I contacted American Consumer Credit
via email to inquire for someone to call me with an update, but got an email back indicating for me to call and request to talk to the person in charge of my case. I did so in August to no avail. I called but phone calls were not answered or voicemails were full. After a while I started to get concerned and looked at the website and noticed it was not working as usual. That prompted me to start doing research and started seeing all the bad reviews until this week I saw they filed for bankruptcy. I'm concern because my credit probably keeps on getting damaged, plus I don't want Diamond to foreclose on me, as some people were saying in their reviews/comments.
I would like for them to tell me what they have done, if anything at all and where my case is at, because right now I don't know if to contact Diamond and talk to them or not, and will probably have to seek legal advise. If they don't have a resolution on my case, I will definitely want all my $4500 back, as I probably have to seek legal advise and try to resolve my problem, which at this point may be worst.
My case number is ***. The contract with A Consumer Credit (18 Bovard Ave, Ormond Beach, FL 32176) was signed by Michael S, Esq. of Saracco *** on the evening of January 16, 2018. Thee documents were delivered to me via email using *** The sales representative was Kristen S.

The last time I contacted them was via email on July 11th but called many times during August and September, without being able to contact anyone or leave a voice mail.
They should've at least notified their customers so we were aware what we were up against. But not knowing and taking so long to find out may have put us in a worst situation, which I'm very concerned about, as I am a single mother of two college students on a teacher salary, with no idea what to do next. It appears they did not care about their customers at all.

Desired Outcome

I want to know the status of my case and if they can't resolve it or have not done much with it, I need my $4500 back, because at this point, this may cost me more than that, plus all the ramifications, including a damaged credit.

In short detail I just found out the company (American Credit) is out business. I paid this company $2,450 January 30 2018 for timeshare cancellation.
In November 2017 the time share my wife and I been in since 2001 Monarh asked us to come in to office in Las Vegas. We did and was told it was imperative to change to *** resort. the agent that represenred us Mr. Amer F. The authorized representative Mr. Jesse C dated 11/6/2017. Our loan number ***. Contract ***. payments expected $197.69 a month. purchase price $25,904.40.Our understanding 8500 points was applied to make it $15,269.85. My wife and I was assured through Mr. F we no longer have to pay monthly association fees. We wanted that relief. A month later we get a $1,819 yearly association bill. That started our process to get out of this time share. We also was unable to get in touch with Mr. F. The master charge bill that we we misunderstood has been a extremely unfair bill. We were told by this agent we will not have to use or need this. My wife as I mention she is in rehab and this bill is sent to her and only her. In January 2018 I spoke to a Mr. T.J M whom represented the time share cancellation American Credit. They had me look up Revdex.com to assure they were good. I did at time looked like right people to help. So January 30 2018 I paid $2450 to American Credit. Mr. T.J. Moore told me do not make no payments to *** resorts, but minimun payments to Master charge. Since the master charge people put the card in my wife name only she can make payments. My wife gets $893 a month for Social security. Every month the facility she is staying ( ***) $858 has to be paid from her account. Since January 2018 to now has been paying through her hospital bed payments. Master charge has kept going up and the October payment minimun payment is now $109.24. I started making payments on December 8, 2017 $1,197.69 another payment $1,500 in December $197.69 Jan. 10 2018, another January payment $1,302.31. Leaving a balance $8,645.64. I was trying to pay off before I retire. I sopped payments in February 2018. I am willing to do what is necessary to relieve this massage pressure on my wife and I. So whatever you need I will assist

Desired Outcome

We definitely want out of the timeshare. We put up $2,450 to American credit for this purpose. We are looking for financial resolution. I welcome your business to look into my paying track records. I retired March 2018 with 41 years 10 months with government USDA. My wife has been in rehab since 2013. One resolution that is very important to my wife and I is assuring my credit is not damaged. Another resolution is the money we have put in this. We need the *** Resort) people to cancell us completely.

Paid over $4400 to get me out of TimeShare, they kept telling me case is working. They are FRAUD.
Paid $4400 asking them to get me out of TimeShare, and since July this year, no respond, no calls, no email from this company. I believe I have been scammed.

Desired Outcome

It has been 18 months, Like to get my refund

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Address: 18 Bovard Ave Ste C, Ormond Beach, Florida, United States, 32176-6617

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