Adore Me, Inc.

Great items, great prices and sales
Awesome fast shipping

Excellent, Excellent, Excellent

I really love the price and quality of the products I get! The only thing I have negative to say is that the last orders have taken 10+ days to get to me when I am a VIP memberBut I will always love the product!

All my experiences with Adore Me have been greatAll the bras, underwear, lounge wear that I have purchased have seemed to be made with really good material and sewed wonderfullyThey have all washed really well alsoI have only had one fit issue and I believe it is more to do with my body shape not fitting well to the styleI have had to make a return which the operator helped me through patiently and I had no issues returning and receiving a new itemI highly recommend Adore Me to anyone who hates to shop for bras and who don't like paying insane prices for basic products

Adore Me is awesome I always receive my products before the estimated delivery time, and I'm always pleasantly surprised by the packaging I will continue to order all my lingerie and sets from Adore Me

I have made two purchases from this businessEach time I have wanted to exchange some of the itemsBoth times they would not allow me toThey are rather deceiving about there return policyWhen I made the second purchase there was no posted information about the items being " final sale".So when I contacted them they declined to do the exchangeThis business is no ***There customer service is poor at bestIn the end, if it seems to be to good to be trueWith Adore me it is

Hello,
sans-serif;">
In the attachment you can find our response to the complaint ID ***
Please let us know if there is anything else you might needBest regards, Sandra N***AdoreMe, Inc*** * *** *** *** ***
*** *** ** ***
*** ***

I love adore meTheir prices are reasonable and their loungerie is great qualityWill continue to order all my necessities from them

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I am not disputing that the fine print that they forwarded to you does say that sale items do not apply to the buy get free benefit that is a part of being a VIP member What I am saying is that I would never have organically come across that information in shopping from the buy get free page The information is not on that page, nor is there any disclaimer on the sale pages that would indicate that the sale items do not apply to the buy get free membership benefit
I appreciate the good faith effort they made in applying points towards my free set and the dollar credit, but it's not enough Even if we ignore the fact that after buying sets I would have earned a free set already and be half way on my way to earning a second Just based on dollars spent I would have earned enough points to be at towards my buy get free benefit My first set was credited appropriately I then bought more sets on their semi-annual sale on a bogo deal The dollars and cents would add up to having earned sets worth of credit The points (I don't know why they're putting it this way as a points number is never listed anywhere on the site, it's always referred to in sets) only amounts to credit for set
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I never recieved my last order!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Although they cancelled my subscription, they did not address my updated issue regarding only receiving a partial refund for my returned merchandise, after not disclosing that there would be a charge I wish to receive the remaining portion of my refund, as my return has been confirmed A full refund will fully resolve my complaint
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

Great products that arrive in a timely manner and fit perfectly.Thank you for making it so easy to shop

Love their sets

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Great productsLove this company

I'm very pleased with the quality & style of the lingerie

*** ***
*** *** *** *** ***
*** *** ** ***
*** *** ***
*** *** ***
** *** *** ***
*** ***
*** *** ** ***
*** *** *** ***
Dear RevDex.com,
This is in reply to the
complaint ID ***
Thank you so much for
contacting us
I looked into the
customer’s case, and see that they have since reached us and been unsubscribed
as of 6/**/
We are not trying by any
means to force customers in a subscription program
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image
#1):
Customers who select the VIP Membership option during checkout are sent
a membership confirmation email, then two reminder emails before the ***
reminding them to either skip the month or make a purchaseCustomers who do
neither before the *** are charged $39.95, which turns to store credit
available for their use at any time
Emails regarding membership sent to the customer in question (as seen in image #2):
The customer placed an order on 06/**/Unfortunately this customer
contacted us past the time frame we are able to cancel ordersAs previously
stated this customer was unsubscribed (as seen in image #3):
For more information about canceling orders feel
free to refer to our terms and conditions:
Except as permitted in the paragraph above, you may not
reproduce, distribute, display, sell, lease, transmit, create derivative works
from, translate, modify, reverse-engineer, disassemble, decompile or otherwise
exploit this Site or any portion of it unless expressly permitted by Adore
Me.com in writingYou may not make any commercial use of any of the
information provided on the Site or make any use of the Site for the benefit of
another business unless explicitly permitted by Adore Me.com in advance and in
writingAdore Me.com
reserves the right to refuse service, terminate accounts, and/or cancel orders
at its discretion, including, without limitation, if Adore Me.com believes that
client conduct violates applicable law or is harmful to Adore Me's interests
Please also refer to our USE OF THE WEBSITE section, for additional
details
Best regards,
*** ***
*** *** *** ***
*** *** *** ** ***

I absolutely love adore meI'm a big chested woman, and have never found bras like this .I'm so excited about Adore me

I really like Adore meItems are a better price compared to other retailers and ave good customer service

This company is a total joke I was charged to a VIP membership that I never signed up for They did refund my money, however I never received the product that I ordered I tracked the item through the post office, the label was created on their end, however the product never left their warehouse *** *efuses to refund me the I have paid for a product I never received I was offered vouchers to order something else from the website, I do not want the vouchers, I want my money back No one seems to be able to help me I am getting excuses from Mike in customer service and I have not been able to get anywhere with them