Adore Me, Inc.

I really like Adore meItems are a better price compared to other retailers and ave good customer service

Adore Me really focuses on its customers and is exceptionally good at what they doI adore this business and haven't had a bad experience in the past year or so since I have started conducting business with them

Very goodTimely delivery and wonderful, well fitting merchandise

I am not pregnant but I ordered a nursing bra because I wanted something comfy and oh gosh it is comfy! I love it! My fiancé and I are planning on eventually having kids and when we do I'm getting a *** ton of nursing bras from here!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Typical copy pasted response from the over other complaints about this scamFor a company that has been accredited for only one year it is pitiful to have so many complaints regarding the same issue and nothing done on their end to fix itI know legally I can do nothing about this but someone should step in and prevent this abuse
However that copy pasted response did not address the fact this company is now holding my credit card and billing information without my consentI do not give AdoreMe permission to store my credit card information as I do not trust themI have called their customer service number twice and both times I was told there is nothing they can doI want all of my billing information removed from their systems, including credit card number and address information
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

If you order from this company (Adore Me) they automatically enroll you in a status of VIP and take money out of your account every monthThen when you try to cancel they keep your and tell you to order off their site to get your credit back! Now you have to file a stop payment with your bank and your out the other 39.95!

I've had nothing but positive transactions with Adore MeBeing a plus size lady, I am so excited to have a place to buy beautifully crafted fairly priced lingerie! Their exchange policy (it takes a bit to find the right sizes in different styles) is AMAZING! As long as you follow clearly expected policies they keep their end of the dealCouldn't ask for a better company to do business withI was extremely skeptical at firstI'm a VIP for months and counting now! I have no plans to leaveI sooo look forward to that monthly 'present' box! Sometimes I get more than one with the great sales and the freebies I earn with purchasesLove them

I love adore me but still have not got my stuff still waiting and u guys have been a lot of help just can't wait for my stuff to get here

This company is a total joke I was charged to a VIP membership that I never signed up for They did refund my money, however I never received the product that I ordered I tracked the item through the post office, the label was created on their end, however the product never left their warehouse *** *efuses to refund me the I have paid for a product I never received I was offered vouchers to order something else from the website, I do not want the vouchers, I want my money back No one seems to be able to help me I am getting excuses from Mike in customer service and I have not been able to get anywhere with them

Amazing company!!

Dear RevDex.com,
This is in reply to the
complaint ID ***
Thank you so much for
contacting us
I looked into the
customer’s case, and see that they
have since reached us and been unsubscribed
as of 2/**/
We are not trying by any
means to force customers in a subscription program
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image
#1):
Customers who select the VIP Membership option during checkout are
sent a membership confirmation email, then two reminder emails before the ***
reminding them to either skip the month or make a purchaseCustomers who do
neither before the *** are charged $39.95, which turns to store credit
available for their use at any time
Emails regarding membership sent to the customer in question (as seen in image
#2):
The customer did not skip or make a purchase in August
and was charged on 10/**/2013, 11/*/2013, 12/*/2013, 4/*/but contacted us
on 4/**/and was unsubscribed as well as refunded $for the month f
April
To request a credit refund, please contact our
customer service departmentAll refunds are subject to our Refund Policy
Please note: Credits resulting from the monthly charge on the *** are only
eligible for a refund up to days past the date of the chargeIn order to be
eligible for a refund of store credit beyond days, you must write a letter
to our claims department explaining the case and why you were not able to call
within our day limit to request a refundPlease include your email address
in the letterAll requests sent to the claims department must be typed and
mailed to:
Adore Me: Claims
*** *** ***
*** *** *** *** *** **
We will analyze your case and provide an answer
by email within business days (from the postmarked date) if you are from the
U.S. or month (from the postmarked
date) if you are from Canada or another country
Store credit refunds are at the sole discretion
of Adore Me.comOrders placed using ***, will not be partially refunded
for sets not receivedThe only way to receive a refund for orders placed with
a ***, is to return the entire order
Best regards,
*** ***
*** *** *** ***
*** *** *** ** ***
*** ***

*** ***
*** *** *** ***
***
*** *** ** ***
*** *** ***
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** *** *** ***
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***
*** ** ***
*** *** *** ***
Dear
RevDex.com,
This is in reply to the
complaint ID ***
Thank you so much for
contacting us
I looked into the
customer’s case, and see that they have not been unsubscribed from our active
membership programWe encourage this customer to call again at ###-###-####,
as our wait times average under three minutes and the phone lines are open from
8:30-3:ET
We offer a no-questions-asked refund policy for unwanted store credit and would
be happy to issue a refund for this customer
Best regards,
*** ***
*** *** *** *** ***
*** *** *** ** ***

Great shopping experience

I love your bras I wish you had tee-shirt bras as I wear a lot of them

I am so happy I came across this companyI am a l*** *** woman and it is very difficult to find my bra size and even more difficult to find a matching set! The quality of the merchandise is good and they are sent in such lovely packagesI recommend ADORE ME to all of my friends

I have never had any issues with this company that they didn't resolve quickly Best form of communication is email but even then, they took care of the problem the same day

I have had issues with delivery I am hoping it has been resolved after spending a month trying to get replacements

I love their products

I love this companythey're always timely and their product fits well

Everything has fit perfectly! I just wish there were more unlined choices (such as racerback) for my size (DD)!