Advanced Rebar Placers

Dear [redacted],Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.Please kindly note the order number provided is not available on our website. Our order number starts with the letter "Z" and includes 16 digital numbers.Could you please provide us...

correct order number?Once again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for your important feedback.We are extremely sorry about the situation. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ? We value your patronage and wish to continue serving you...

in the best way possible.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for taking your time to write your review.First, I want  to offer my sincerest apologies to you for the issue. Please kindly note we have resolved the issue and refunded you. About more details we have sent an email to you, please check it and reply.Once again we apologize for any inconveniemce we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for recent comments. First, I want  to offer my sincerest apologies to you for the issue. I have followed up your case and our team has solved it for you in the ticket.Can you please send us your reply ? Again, I am extremely sorry for the frustration this has caused you...

and hope that this will set things right. Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],Thank you for notifying us of your complaint.I want to extend my sincere apologies for the problems you have experienced.We are here to help you. For return policy, please refer to [redacted]We had applied refund for you and you could keep the item,...

please check your account.Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear [redacted],Thank you your feedback.Let me start by apologizing personally for your experience.  We really want to work with you to make this right. I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? Once again, we cannot apologize...

enough for any inconveniences this case may have caused you.Thank you for your support and patience. Best RegardsRosegal Customer Service

Dear [redacted],Thank you for notifying us of your complaint. I want to start by apologizing unreservedly to you for what has happened.Please kindly note we haven't find your order using your information from our end. Could you please provide your order number?Our order number begins with "Z" and...

contains 16 digital numbers.Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here:dear Rosel gal The link you sent me in your email is not a working link/url: [redacted]You are conveniently make it difficult to communicate with you in order not to cancel my order or refund my money. Do you have a working email address that I can use to communicate with you? I originally contacted you at rose gal.com before you shipped the order and asked you to cancel it. You chose not to respond and you say you shipped the order our anyway. That is not right! Once we have received your reply, we will typically respond yo...⇄ />  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.[redacted] 
[redacted]
[redacted]
[redacted]
Package arrived yesterday 
Sincerely,
[redacted]

Dear [redacted] ,Thank you so much for your feedback.We have replied to your email again and offer you the resolution,would you please check and reply to us?Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.Yours sincerely,Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],Thank you for recent comments. Let me start by apologizing personally for your experience.  We have refunded you and sent you an email about more details of the refund.Could you please check it and reply?Once again we apologize for any inconveniemce we may have caused. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for taking your time to write your review.Let me start by apologizing personally for your experience.  We really want to work with you to make this right.We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your rosegal...

account and answer to us ?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear [redacted],Thank you for taking your time to write your review. We very much regret that the issue has occurred.We have can't find any record of you in our system, could you please provide us your order number? Our order number starts with the letter "Z" and includes 16 digital numbers.Once we...

receive the order number we will resolve the issue for you soon.Once again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for your valuable feedback. Let me start by apologizing personally for your experience. Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.Could you please answer us ? Once again we apologize for any inconvenience we...

may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for contacting Rosegal.As
we have explained in the previous message that since you have opened a
case regarding this order, the order now is at an abnormal status.We
need to handle this case issue first and we can only operate the order
when it is in the normal...

condition. We kindly ask you to close the case
and we will change the item and ship your order soon.Otherwise, we can only cancel and refund you from the case.Can you please tell us your decision?Thank you for your patience and understanding.Best Regards Rosegal Customer ServiceThank you for contacting Rosegal.As
we have explained in the previous message that since you have opened a
case regarding this order, the order now is at an abnormal status.We
need to handle this case issue first and we can only operate the order
when it is in the normal condition. We kindly ask you to close the case
and we will change the item and ship your order soon.Otherwise, we can only cancel and refund you from the case.Can you please tell us your decision?Thank you for your patience and understanding.Best Regards Rosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I received a form letter and Rosegal did not address anything about refunding fully to me the money I've spent, or me as a consumer not needing to return goods to CHINA from a company based in NY. they want to give me 20%  refund and keep clothes that are sized completely too small. This company must be a sham, I see all the complaints you have on them. Thank you. [redacted]
  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I dont HAVE AN ACCOUNT WITH YOU PEOPLE. HERE IS YOUR PROOF. YOU 8ILLEGALLY TOOK MY MONEY WHILE I WAS IN THE FREAKING HOSPITAL. I SENT YOU MY HOSPITAL FORMS. THIS FORM AND ALL YOU SAY IS OH YOU MUST HAVE AN ACCOUNT. I DONT. YOU STOLE IT AND I'M NOT THE ONLY PERSON YOU HAVE DONE THIS TO. RETURN MY MONEY TO MY ACCOUNT NOW. 
[redacted] 11:12PMInternational PurchaseUsing Your PIN[redacted] WWW ROSEWHOLESAL WWWROSEWHOLESALE C COVENTRY NL NL [Surcharge = ­0.55] (Forced Post Amt=­69.13 with Pre­auth =­68.5 ­$69.13
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]