Advanced Rebar Placers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I would rather not close my complaint until I have received my full refund as promised.  I do not trust this company and do not know if it will take 45 days or when the refund will come - if at all.  I am not confident I will receive the refund that was offered.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Rosegal.com regarding complaint ID [redacted]Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because they offered me a full refund but has not taken any other action yet. Once we get an address to where we can return the cheap clothing, and get a full refund, we will close this case.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],Thank you for notifying us of your complaint.I want to extend my sincere apologies for the problems you have experienced.We are here to help you.Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us...

? Once again we apologize for any inconvenience we may have caused. Thank you very much for your understanding.Best RegardsRosegal Customer Service

Dear [redacted],Thank you for recent comments. Let me start by apologizing personally for your experience.  Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.We value your patronage and wish...

to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for your valuable feedback.Let me start by apologizing personally for your experience.  Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.Could you please answer us ? Once again, we cannot apologize enough for any...

inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,  Thank you for taking your time to write your review. We have already completed the refund on 2016-11-**.Please note that for a credit card refund it may take up 7 to 14 business days to process and appear in your account. The exact length of time is dependent on your credit card company and is outside our control.  Can you tell us if you have received the refund ? Our team has reviewed your complaint and offered you a solution in the ticket. Could you please answer us ? If any question, please email to [redacted]or submit a ticket here:[redacted].Yours sincerely, Rosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.They did refund my money when  the merchandise was not received after 2 months.
Sincerely,
[redacted]

Tell us why here...Dear [redacted],We hope this message finds you well.  Thank you so much for placing an order with Rosegal. Please note that we do our very best to offer provide accurate measurements in the size chart under product information. We recommend that you use your exact...

measurements along with our sizing chart to choose the correct size before purchasing. About this issue, please check our warranty terms and policy here: [redacted]      As you are our valued customer , please kindly note that we are now arranging the full refund of 38.57 USD to your original payment account.For credit cards, please allow between 7-14 business days for the transaction to process. Please note that this delay is due to your issuing bank and is unfortunately beyond our control. Please note : As an exceptional offer, you can keep the items and do not need to return them to us for this time.If you know someone in need or if you would like to donate them to a charity, we would really appreciate it.We have already submitted this issue to our related department and we will surely improve it in the future.  Please note that we are a proper registered company that has been around since 2007.We Rosegal are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page[redacted] We are aware that  we we need to improve on some aspects.Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.For your card issue, please kindly contact your bank for details. Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible.  Best Regards

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. 
Sincerely,
[redacted]

Dear [redacted],Thank you for your important feedback.I want to start by apologizing unreservedly to you for what has happened.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Thank you for your...

support and patience.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you. I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? Thank you very much for...

your cooperation.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 They are not telling the truth. There is no ticket number because it never would let me submit a claim. All they send is a form to electronically fill out but there is no way to submit it. No email address. No phone number. And it looked like they had a way of getting my passwords when I tried to fill it out. My passwords that no one knows came up in text. They are criminals. Identity their. I looked at online reviews and many others are having the same experience. Total scam. If they are leget they should send me the size I ordered. They sent an XS instead of a XL. I only ordered that size because reviews said they run so small. There is no size on the garnet. It's purposely done. Just to get my credit card information. The form they want you to fill out is so complex. They want you to download pictures of the garnet. They were showing my files on my computer when I clicked on it. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

NO, ROSEGAL IS STILL SCAMMING ME. THEY SENT ME THE MERCHANDISE FINALLY AFTER MANY WEEKS, AND IT IS SO SMALL IT WOULD FIT A CHILD. I WANT A FULL REFUND. AND, NO......I CANNOT GET IN TOUCH WITH THEM. IT IS IMPOSSIBLE
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],Thank you for your important feedback.We are extremely sorry about the situation. I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? Thank you for your support and patience.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. If they reimburse my credit card which has not shown up yet. If not, I will resubmit the complaint. There are two items I never received so I asked for a refund.
Sincerely,
[redacted]

Dear [redacted],Thank you for your important feedback. We regret any inconvenience or frustration that your experience has caused you. Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.Could you please answer us ? Again, I am extremely...

sorry for the frustration this has caused you and hope that this will set things right. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for notifying us of your complaint. We regret any inconvenience or frustration that your experience has caused you. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Thank you very...

much for your cooperation. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for your important feedback.We regret any inconvenience or frustration that your experience has caused you. I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? Thank you very much for your collaboration. Yours...

sincerely,Rosegal.com Customer Service