Aiding Student Relief

Hello,Thank you for reaching out to me over e-mail, I understand circumstances have made it difficult for you to find the time to contact us.Allow me to explain your situation:The total amount of loans you have acquired from your career in school is loans, totaling approximately $110,We do not add to a person’s debt, however in order to enroll you into this program we needed to consolidate your debtIn that way, the loans were “paid off” and in its place two new loans (totaling $110,000) were createdIt could be that it appears that we added two new loans, but I assure you that is not the caseThe payments you made were for our company to enroll you into a program, which when you weigh the benefits of this program to the cost, I believe you are in a much better position now.Allow me to draw a comparison:Originally, owing $110,meant you would have to pay $a month for thirty years to pay back the loanIn addition to that, you were accruing hundreds of dollars in interest every monthBy the end of years you will have paid back $249, More than twice what you owe.You have been enrolled into an income driven repayment, which meansYour payment is based on your income & family size – You currently have a zero dollar payment Your term has been lowered from years to years, which is of course years less The interest of most of your loans were lowered between and percent, saving you in addition And most importantly, after you have completed your term, if you have not already paid back the student loan by then, the remaining balance of your loans will all be forgiven.I understand this is a lot of information to review and I welcome the opportunity to explain it to you over the phoneHonestly, you have the opportunity to potentially save hundreds of thousands of dollars and I would recommend this program to anyone with student loans, even if they weren’t struggling to pay itJust by being on the program we have cut the time to pay off the student loan by years, which is a total of payments.I hope you will find the details of your enrollment helpful in considering your next plan of action.Thank you

From my personal experience I can share with all of you Ive felt really well taken care of by my Asr advisor ***She was the first person I had contact with when I called them for informationIts about to be year since I decided to take their help with my stdt loansEvery time Ive needed an update about my process ***s been there to answer or return my calls and reply to my emails as wellOff course its been a long process even tho this is only my first yr but for me its been worth itIve got the stuff they said I would get in the mail, I havent spotted anything off in my forgiveness process I got my (former) loans consolidated (still cant explain why how and when I ended up having so many) nad thank God interest is not building up the horrible way it used toI dont realy know about other peoples experience with Asr, all I can honestlly say is its been a blessing in my lifeIm truly grateful

Hi [redacted] ,I'm writing to let you know that everything has been worked out with Aiding Student ReliefThey will be using this situation as a coaching opportunity for their staffI have also been given a direct line and person, ***, to work with who has already been very helpfulAt this point I will continue my client relationship with them.Thank you for reaching out to meI hope you have a good rest of your Friday and a good weekend

Hello ***,The reason your file was not promptly submitted was because we unfortunately did not receive the documents we were missing from you in a timely matterDespite that, after reviewing your case, we have decided to refund your processing fee in the full amount and I hope you'll be pleased to know that your loans are no longer defaulted, you do not need to worry about garnishment in the future, and you still have the choice of pursuing forgiveness of your student loansA check has been issued and you will receive it within business daysThank you

Hello, I am sorry to hear you had a difficult time reaching us but I am glad that we were able to contact you in order to resolve this matterAfter our discussion you have decided to part ways and prefer to handle the forgiveness plan on your ownThough we're sorry to see you go, we're glad you're taking full advantage of the program and hope you will be successfulJust the same, I have left you with my direct line and an open invitation to call us if you have questions for us in the future

Hello [redacted] , Considering we guarantee your satisfaction, it comes as a shock to us that despite multiple attempts, we were not able to deliver that to youI can only hope that a full refund and an open invitation to speak with any of our consultants free of charge will be of some consolation to you Thank you

I started to hate my Masters Degree because of the amount of my student loans monthly paymentAiding Student Relief helped me consolidate my student loans of over $55,000! My payments went from $a month (which was completely impossible to afford) to a little over $Now my family and I do not have to struggle financially! And my degree looks more appealingThe process was easyI just answered a few questions and they did all of the hard work

Hello, I'm surprised and sorry you feel that wayFrom the beginning your account has been in good standing and on the path to receiving forgiveness of your student loanAll we needed to do was maintain the status by certifying you on an annual basisAnd though you have made it clear with an e-mail that you do not want to discuss your concerns, I do wish you gave us a chanceJust the same, we guarantee our work and your satisfactionWe will send you a refund, which you will receive within the next business days.Thank you

They seemed a bit disorganized but after a few calls and emails, we are all set and ready to go

Started with them back in Oct/2015, paid a set up fee in the beginning, now I'm only paying $19/month to get everything taken care of and to get them update my program every yearAs long as they're doing what they promised and take good care of my loans and my whole process, I don't mind paying a small fee for their servicesBefore I chose this company I had a few more options, but they were charging me twice or three times more than what I'm currently paying, and on top of that, their customer service wasn't as good

This company is a rip offThey offer 100% money guaranteeNot only is that a lie but they continue to take money outEven though transaction cancelled in writing and by phone

Hello,Quick correction: Your consolidation was completed AND you were taken out of a defaulted status back in December- which means we successfully avoided a garnishment and helped to improve your credit scoreOf course, the plan was to place you in a program that would save you from making any more payments to your student loanshowever, we failed to gather all the necessary documentation to submit your applicationThat said, even though you are ultimately unsatisfied with the service you received we are glad to have come this far with youWe have sent a check out to your confirmed address with a full refund and an open invitation to call us if you have any questions or concerns in the future.Thank you

These people made my year !! They qualified me for an income based repayment plan, pay only $monthly towards loans (compared to the $my previous servicers were charging me month to month for a regular repayment plan !) and now for the first time I manage to be current with my payments thank goodness

Here at Aiding Student Relief we believe in the highest quality of customer service and do everything in our power to make sure our clients get the best results available to themIn early the said client provided income information which was used to provide an estimated payment amount that reflects on the clients' agreementOnce Ms [redacted] electronically signed the agreement verifying all information was accurate, and returned it to her origination agent the file was transferred to the processing department.Our processors who are experts in the field immediately began the submission of the clients file to the Department of EducationThe income the client provided us was significantly less than the actual income reported to the IRSThe reported income to the IRS was $46,This is exactly $14,more than what the client verified before paying Aiding Student Relief any feeAt that point the client stated the income was still not accurate so we suggested she send her most recent paystubsThe paystubs did verify the gross income reported to the IRS was actually correct and the client had provided us with inaccurate income which lead to a difference in the payment she receivedThe timeline on the completion of the file is typically 60-days and we were able to get her file processed within that timeline.Ms [redacted] states that she never heard from our company after being chargedWe regret to hear she feels that way, however, Aiding Students keeps track of all calls, emails and any work done on a file in very specific time and date stamped format that cannot be tampered withThere were several attempts at reaching Ms [redacted] including voicemails and emails to her and we would love to provide her with this documentation.Last but not least, the complaint states client was already paying the $monthly which is also not the caseThe program Aiding Students was able to get the client enrolled in is a year term with a payment amount of $133.12, but prior to our service the client was on a standard term for years paying $Our system also shows the client would have qualified for a Public Service Forgiveness which would forgive the balance of her loan and any interest accrued after just qualifying paymentsAiding Student Relief would love to address the above information with client but unfortunately we have not been able to get her on the phone

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hello [redacted] , Considering we guarantee your satisfaction, it comes as a shock to us that despite multiple attempts, we were not able to deliver that to youI can only hope that a full refund and an open invitation to speak with any of our consultants free of charge will be of some consolation to youThank you

Full consolidation and brand new reoriginated federal student loans + enrollment into best student loan relief program according to my current financial situation + rehab for my defaulted loans + peace of mind :) Extremely grateful

I had a great experience! Very simple, easy and worry free process

They were very professional and was willing to help me with any questions I had

Hello, We have contacted the client and given her our updated contact informationShe has assured me we will be in contact next week