Aiding Student Relief

Hello,We sincerely apologize for the confusion, I see now that we did not make clear to you the difference between an income-driven repayment and a discharge of your student loansI am glad I had the chance to speak to you and explain our services and thank you for being a very patient listener!
Though in the end you have decided to move in a different direction, I have left you with a refund and my direct contact information in case you have any questions or concerns in the future

Hello ***, I do apologize for any undue frustration and with respect to your complaint,
I would like to resolve any misconceptions because your satisfaction really is the most important part of our service- which we don’t take lightly, and ever since you expressed that to us, we have flagged your account and have attempted to reach out to you several times, both by phone and e-mailI hope you receive our response here, and when you do, I hope you consider giving us a chance to redeem ourselves even if the only way to do that is with a refundAs for the confusion about the $1,payment your lender asked from you, that was a simple misconceptionAs discussed, it takes up to days for us to make all the necessary adjustments to your accountYou currently owe $186,dollars in student loans and you were originally in a 10-year repayment that would have you pay $1,a monthSince then, we have kept you in a year plan, only now we have reduced your payment to be $per month- which is the equivalent of paying pennies to the dollarThis is a golden opportunity for you to potentially save hundreds of thousands of dollars in principal and interestI can understand missing a few details and coming to conclusions, but after reviewing your account, I have concluded that we have delivered exactly what was promised within the days we explained to youWhether or not you ask for a refund, the work is done and you are on track to saving a tremendous amount of moneyAt the very least, I hope you can see the value of thatI would very much like to discuss this more in depth with you, please e-mail me a good time to contact you at *** Thank you

Hello, It can take up to business days before your refund is received and I'm confident that by now you have the check in hand and the matter can be closed as resolved. Thank you

After reviewing the consumers inquiry, multiple calls have been conducted to the consumer to have the pending matter resolved As of August 17, there has been no indication or activity from the consumer wanting to proceed with what was requested We are asking the consumer to
contact the program at their convenience to explain the process of the resolution taking place

ASR was absolutely wonderful to me I was given a referral by my school superintendent and I am so glad I did Jessica at ASR got me hooked up and on a program where my school loan payments are manageable and not draining my bank acct before I pay my monthly bills

I am disabled and it was a struggle to make my high student loan payments and still have enough money to carry me through the monthAiding Students was able to get me relief from my student loan debtsI appreciate all of the work they put into helping me

After extensive research, ASR would
like to apologize for the inconvenience if an unwanted call was placed After thorough research, the Telemarketing Department has no recollection of contacting the client in and as new development in communication expansion has been introduced and implemented beginning in ASR has attempted to contact the consumer to help resolve any pending questions or concerns regarding the consumer's inquiryASR requests for the consumer to contact the program to resolve any pending matter

I contacted Aiding Students and they were able to drop the amount of my payment to nearly nothing.Credit score is up and stress level downThank you Aiding Students For helping me cope with my Student loan and knocking it down to a manageable amount

Aiding students Relief, worked for me on my loans for a couple of years and they were great, I was able to consolidate all my student loans into one payment, which they helped defer until I got back on my feetthanks I highly recommend themThanks ***

Hello, We touched basis with the client today in order to explain why we were unable to complete enrollment into the programHer lender misplaced the application we submitted on her behalf, which is why the service was not completed in a timely matterShe seemed to understand the issue and
appreciated us touching basis with herSince we were unable to complete her enrollment, we will be refunding the payments she's made so far

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** *** Thank you very much for helping me ! I really appreciate this matter being handled so quickly and efficiently !

Their answering service, content of text messages (SMS) and the persons who I speak with identify themselves as "ARS", the numbers, when searched through Google, yield the same results.The most recent numbers utilized are: *** *** ***

I had a huge student loan debt of about $40,with payments of almost $250, I really could not afford itSo I saw an advertisement on facebook about Aiding Students Relief, so I decided to give it a tryI was actually pretty skeptical at first since they asked me for my SS and other personal informationBut I then realized they needed this in order to access my loansSo I gave them that small bit of trust they asked forthey contacted me withing days of my first payment and asked for my pay check stubs as proof of my incomethey said they had to consolidate first then get me into a repayment planthey did all this in the ´´processing department´´ and I actually got notification from my lenders within a month of the consolidation and then my approval a month laterI was put into a $dollar plan! This company is great!! I´m so thankfulI can actually afford things I need for my family nowI definitely recommend this company to anyone who is having a hard time with their loansI definitely don´t regret my decision in being with themThank you Aiding Students Relief!

I have found the company to be straight forward in their dealings They were helpful and were able to explain the process nicely

Hello, There seems to be a small misunderstanding; we guarantee our services and since *** has elected to back out of the program before he was ever enrolled, of course we will be refunding himI spoke to him earlier this week and I believe we are back on the same page

This is what I have to say about them from my own experience and my sister's:
I HIGHLY RECOMMEND ASR to all those who are having problems with student loans! I found ASR doing a deep research online on student loan forgivenessMy sister was the first one to try and eventually be benefited with their services, and from the very beginning it has worked greatly for herThen, a few months after, I finally got my degree and was actually able to see wonderful results with my sister's process, and I got to join them, tooI thank God for finding out about this company and really appreciate what these people are doing to help us with our student loans

Client has been contacted and will be issued a full refund per Manager *** *** has been informed on what to expect and has been given all the contact information necessary to follow up may any complications or issues arise during this refund process Will be in contact with
the client to ensure that the refund process has been completed as promised

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I am very pleased with the results of my working with Aiding Student ReliefThey were able to get me set up with payments that I can actually afford

Very helpful