Alignable Reviews (176)
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Address: 205 Portland St Ste 500, Boston, Massachusetts, United States, 02114-1708
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My entire contacts list has been spammed by Alignable. If you get an invitation, don't even open it!!!
Alignable has put up a contact form that says Contact "My Company Name" this contact form doesn't email our company but our customers think it does and have been thinking they are sending contact requests to us and then getting angry that no one responds. This company is incredibly inappropriate in their use of data.
DON'T ACCEPT THE ORIGINAL 'INVITATION'!!
Apparently, by simply clicking on the "Accept Invitation" link in the introductory email, this gives this unethical program access to personal email records, and it sends out invitations to a subset of past contacts. The program is virus/trojan- like in character and propagates itself. Instructions for deactivating my "account" are needlessly complicated, and in fact, as far as I can tell, impossible to actually execute, at least without giving further explicit permissions first (I did not allow that).
Thus the best I can do with this is relegate communications to spam, and hope that it does not access any further personal records.
Highly aggressive and unethical practices, although it is so slick, I would imagine that somehow it is technically legal.
Received an email request, purportedly from a colleague, requesting that I sign up with their company to generate nationwide business through a network of like businesses.
Hi ***, My name is *** and I am part of the Member Success team here at Alignable. Thanks for reaching out and for giving us a chance to help. I took a look at your account and did find that you were, in fact, invited to join our network of small businesses by *** from ***.We allow our members to invite businesses they know to join the network because those are the people who are the most likely to refer them to others. Ultimately helping our members expedite referrals is the goal. Now, per your request I have gone ahead and deactivated your account successfully and you should not receive any further emails from Alignable. If there is anything else we can do to help, please let me know. Best, ***.
I received an email for Alignable from a realtor that helped close my Father's estate. I clicked through the Alignable email and was believed I indicated that I did NOT to allow my Contacts to be accessed. I then tried to "get out" of the service -- apparently not. That Contacts database has 20 years of contacts that I developed as a small business owner. I feel that Alignable "harvested" my professional contacts.
I went to their website but am not able to file a complaint or request for change. What I want, if they see this is a two fold request. I want to be deactivated, but I also request a list of all contacts that have been solicited so that I can send a proactive letter to my clients explaining the situation, or at a minimum I'm not blind sided and distracted from my primary business by replying to questions from my customers and friends. I have been receiving messages from angry customers about me sending deceiving emails and trying to get them involved with this company.
Several of my work colleagues received an invitation from Alignable in my name with my workplace listed. I never signed up with Alignable, and I consider this flagrant misrepresentation and a scam. This is an unacceptable business practice and a violation of my right to privacy to use my name and information without my permission.
Hi ***,My name is *** and I am the Head of the Member Success Team here at Alignable. Thank you for taking the time to share your experience with us and for giving us the opportunity to provide some clarity.First, this is not indicative of the service we strive to provide our members. Our No.1 priority is member satisfaction through transparency and honesty. I looked into our system and did find that an account was created using the email *** to represent the entity of the ***. The account was created on June 11th and the initial invitation to join Alignable came from *** (***).After you signed up, while not required to use Alignable, because we know that the people who are most likely to recommend and refer your business are already in your network, we give members the opportunity to connect their email address book to import their email connections at their discretion. In order for the person who invited you to Alignable to send that invitation they would have had to go through a 5-step opt in process, which includes a confirmation that you want us to send invitations to your contacts. During this process, we offer the ability to send invitations to a select few, or all of your contacts. No contacts are imported or invited to join Alignable without our members' permission. Ultimately, expediting referrals for you and our members is the goal.In your case, it does look like you an email address book and later selected the option to send invitations to all of the members in that address book. The good news is that because you deactivated your account, no further invitations or follow-ups will be sent to those contacts as your address book has been deactivated with your account. If you have any further questions, feel free to contact our support team here: ***All the best, ***.
I appreciate the clarity here, and the way you followed up on this. Part of the challenge, I now see, was a miscommunication within our organization. The email you reference is not my own, but our office administrator's. She must have signed up with your service and used my name as the contact without informing me. Because I never signed up with you service, I was disturbed to see invitations being sent in my name and that is why I contacted you. The lack of knowledge about how my name got associated with the website was our organization's fault, and I apologize for that. In talking to our office administrator, however, it is clear that she never intended to share access to her address book or have invitations sent. I would recommend that you make that function much clearer than its current form. Thank you for deactivating the account. I appreciate your help in resolving this issue. In thanks, ***[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards
I got a email from Alignable for companies I got on their site filled out a little information the next day I got an email from Alignable saying 15 people have looked at your site join and will show you who’s looking at your site I got on I seen three options I pick the first Five dollars a month Right after that I look to see who’s looking on my site then they told me you got to pick the second option $30 a month I was upset I’ve been trying for the last six months to cancel.
Hi ***, My name is *** from Alignable's Member Success Team - thanks for reaching out and giving us a chance to help and clarify any questions you may have. When you first join Alignable, we'll notify the community you are joining that you have recently joined which drives people to look at your profile. Two out of three of our paid membership options come with the benefit of being able to see who is viewing your profile which is why we sent you that email in case you wanted to upgrade to see who those people were. The plan you upgraded, which is out Verified | Local membership does not come with the ability to see who is viewing your profile. It does, however, allow you to connect with more people in more places. If you want to learn more about the plans we offer and what benefits come with each plan, you can do so here: ***Further, I took a look into our system and found that you actually have duplicate accounts under different emails. One paid account, and one free account. I have gone ahead and canceled and deactivated the account that had a Verified | Local subscription, guaranteeing that you will not be charged going forward. I have also deactivated the duplicate free account. If there is anything else that we can do to help, you can always contact our support team via our help center here: ***All the best, ***. Alignable Member Success
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards
I coworker asked why they recieved a junk email from Alignable. It is super embarassing and now I have to reach out to everyone to apologize. They hacked my email and contacted the email recipients from the last email I sent (hopefully not my whole contact database) without without my knowledge - seems really scammy and should be illegal. I have never signed up for this service and just started recieveing their emails a week or so ago. This company is a joke and a scam - they should be shut down.
Alignable over the last several years has grown increasingly tenacious. Thus, I want to get off their site. They are using my business to troll other owner like myself. I know few of the these people Having been in business for 42 years, it is not my desire to answer to a non profit that signs on and wants to know how my business is going? I'm in business, not a chat room sorority.
My friend of many years whom I was in business with, ***, author etc is also having tremendous problems removing herself from this site. None of the links or bots are live and they churn thus you can not get to the deactivation site. They are asking you to jump through a gazillion steps even if I could get there. I am giving them no authority moving forward to use my name or company name to solicit others for their membership. In addition, without their premium service you couldn't follow a lead it your life depended on it. I think it is wrong and I want off the site.
Hi ***, My name is *** and I am the Head of Member Success here at Alignable. Thanks so much for reaching out and for giving us a chance to resolve the issues you are facing. First, the goal of our site is to help small businesses like yours to find networking and referral opportunities for your business to grow. To help our members accomplish this, we might suggest your business to other businesses who we believe may be a match. This means that likely there is some similarities in the ideal customers each businesses listed on their profile. The more similarities between businesses ideal customers, more opportunities for referrals will be available. Now, if you are not seeing value in the connections and conversations you are making on the site, you can always adjust your listed ideal customer on your profile so that we can make better suggestions for your business to connect with. You can also use our Search tool which allows you to search for businesses by specific category and location, allowing you to find those businesses that you believe are ideal referral or co promotional partners. Nonetheless, while I'd be happy to deactivate your account for you, unfortunately, I was unable to find an account in our system under your name or the business names you provided. If you are looking to deactivate your account, you can find how to do so here: ***.If you need assistance from our support team, you can find our available support options in our help center here, including contacting us via email: ***. If you provide us with the email that you used to create your account you we'd be happy to help you in this process. All the best, ***. Alignable Member Success
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
My apologies......It has been a very busy week. I received a reply from the Alignable people vis a vis Revdex.com. Basically, the gentleman stated that there was no deluge, that they were doing me a favor, but more importantly HE COULD NOT FIND MY ACCOUNT! The uploads show that Alignable sends me a deluge of info daily (these are only examples of their daily posts) and they certainly KNOW who I am.I was unable to remove my company from this site.I was unable to do the 8 steps necessary to remove myself which he referred me to again.I want them to unsubscribe me and take me out of their system. This should be easy to do. Trust me. It is not! I cannot find the post as sent. Regards
Hi ***, Thanks for replying and for providing the screenshots relating to your account and the emails you were receiving. This allowed us to track down the account that we were sending these emails to. The reason we didn't find the account is because it was under a different email than the one you provided Revdex.com. It was under ***, not under ***. Now that we found the account, it has been successfully deactivated and you should no longer receive further emails. If there is anything else we can do to help, please let us know. Best, ***.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution.If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Regards
Alignable has created an account and I have asked them to delete my account. I keep getting email from the company about my account. I have requested they delete my account and stop sending me email but they do not do it. They also have a picture of me up associated with the account that populates my image when you do a *** search of my name. I have asked this company to delete my account and stop sending me emails. I also want to make a note that I do not recall even setting up an account with this company. please I want all association with this business deleted. I have had a very stressful experience and I want nothing ot do woth your company.
Alignable has created an account and I have asked them to delete my account. I keep getting email from the company about my account. I have requested they delete my account and stop sending me email but they do not do it. They also have a picture of me up associated with the account that populates my image when you do a *** search of my name. I have asked this company to delete my account and stop sending me emails. I also want to make a note that I do not recall even setting up an account with this company. please I want all association with this business deleted. I have had a very stressful experience and I want nothing ot do woth your company.Hi ***, My name is *** and I am the Head of Member Success here at Alignable. Thank you for reaching out and for giving us a chance to resolve your issue. First off, I apologize for any frustration caused when contacting our support team. All of our support options are accessible via our help center to any of our members here: ***Furthermore, I looked up your support ticket where you requested to have your account deactivated back in April of 2020. After we received your ticket, we soon responded with a link to a help center article with instructions on how to deactivate your account, but we never received a reply back. Nonetheless, for your convenience, I have gone ahead and deactivated your account registered under *** and using the business name ***. Now that the account has been deactivated, any images hosted on our servers should not continue to be shown in *** search results. However, keep in mind that it can take a few days for *** to fully reflect that change. In the meantime, I would suggest deleting your browser cache so that you can get ensure you are seeing the latest search result. If there is anything else that we can do to help, please feel free to contact us. All the best, ***. Alignable Member Success
This company doesn't stop spamming and I am under the impression that they use illegal methods to harvest email addresses.
I'm receiving invites from people I don't know to email addresses I never used besides to send newsletters. I use a different email for nearly every site I sign up with. Most of them get spammed by this spam bot organization. I neither consented to receiving information from the people I have never heard of nor this spam organization.
You destroy the reputation of people who are not even aware that you abuse their data to spam in their names.
Hi ***, My name is *** and I am the Head of the Member Success team here at Alignable. Thank you for reaching out and for giving us the opportunity to provide some clarity. Alignable’s No. 1 priority is member satisfaction - a big portion of that satisfaction comes from our dedication to transparency and honesty.Now, there are two possible reasons why you would be receiving emails from Alignable. The first is if you were invited to join Alignable by someone who is an existing member. We give our members the option to connect their email address books in order for them to find who they know who is on Alignable. We encourage people to go through this process as our goal is to help small business owners generate referrals for their business, and the best people to help them do that, are the people who they already know and trust, as those are the people who are the most willing to refer them to others. If the person in your address book is not on Alignable, we give you the option to invite them to join the network. This is completely optional and is only possible if the member gives Alignable permission via their email provider to access their address book. The second possibility as to how you may be receiving emails is that you created an account on Alignable. This seems to be the case as it looks like you created an account for your business *** in ***, *** using an email address attached to the domain ***. When you create an account, you are opted into receiving emails from Alignable about your account and you can always manage the number of emails you receive by changing your email preferences at ***.Because you have already deactivated your account, this means that you will no longer receive emails from Alignable regarding this account. I have also gone ahead and completely unsubscribed the email under your account, and the email under this Revdex.com complaint to ensure that you also don’t continue to receive invitations to join Alignable. If you would like to unsubscribe any other emails, you can do so here: ***And if you have any further questions, feel free to consult our help center at: ***Best, ***.
Alignable keeps sending emails to contacts on my email list. I didn't ask it to do this. One email was received by a client and he is now FURIOUS with me and threatening to call the FBI. He's also a lawyer. I deactivated my account and unsubscribed from future emails, but I am afraid now that Alignable has his email contact, they will continue to harass him. I have heard this happens, that even if you unsubscribe, emails continue to be sent to your contacts on your contact list. This CAN NOT happen and needs to be resolved ASAP.
HI ***, My name is *** and I am part of the Member Success team here at Alignable. Thanks for reaching out and I'd be happy to help with this. I took a look at your account and it looks like you sent invitations to an address book you’d previously imported. After being shown a number of businesses to invite, you clicked the option to "Add All", which sent an email to your imported address book.I completely understand that this may be a nuisance. The good news is that by deactivating your account, which you already have, your address book has been deactivated, and thus no more invitations or follow up invitations will be sent out. We also filter out contacts that may not be associated with businesses so your entire address book would have not been invited.If you have any further questions, feel free to refer to our help center. All the best,***.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution.If you do not enter a reason for your rejection, your complaint will be closed as Answered.] I deactivated my account as of Monday, June 15th, and as of today, Wednesday June 17th, my friends are still forwarding me emails they are receiving from *** at Alignable. Deactivating my account apparently did not stop my friends from still receiving your emails. How can this be stopped? Thanks! ***
Regards
Hi ***, Happy to help further here. I can confirm that your address book has been deactivated and that no further invitations are being sent out to your contacts. What is possible that is happening is that your contacts may have accepted the invitation and started creating an account, causing them to opt-in into Alignable emails. If that is the case, they can go to *** to unsubscribe entirely from Alignable and stop receiving emails entirely.If there is anything else I can do to help, please let me know. Best, ***.
Alignable keeps sending emails to contacts on my email list. I didn't ask it to do this. One email was received by a client and he is now FURIOUS with me and threatening to call the FBI. He's also a lawyer. I deactivated my account and unsubscribed from future emails, but I am afraid now that Alignable has his email contact, they will continue to harass him. I have heard this happens, that even if you unsubscribe, emails continue to be sent to your contacts on your contact list. This CAN NOT happen and needs to be resolved ASAP.
HI ***, My name is *** and I am part of the Member Success team here at Alignable. Thanks for reaching out and I'd be happy to help with this. I took a look at your account and it looks like you sent invitations to an address book you’d previously imported. After being shown a number of businesses to invite, you clicked the option to "Add All", which sent an email to your imported address book.I completely understand that this may be a nuisance. The good news is that by deactivating your account, which you already have, your address book has been deactivated, and thus no more invitations or follow up invitations will be sent out. We also filter out contacts that may not be associated with businesses so your entire address book would have not been invited.If you have any further questions, feel free to refer to our help center. All the best,***.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution.If you do not enter a reason for your rejection, your complaint will be closed as Answered.] I deactivated my account as of Monday, June 15th, and as of today, Wednesday June 17th, my friends are still forwarding me emails they are receiving from *** at Alignable. Deactivating my account apparently did not stop my friends from still receiving your emails. How can this be stopped? Thanks! ***
Regards
Hi ***, Happy to help further here. I can confirm that your address book has been deactivated and that no further invitations are being sent out to your contacts. What is possible that is happening is that your contacts may have accepted the invitation and started creating an account, causing them to opt-in into Alignable emails. If that is the case, they can go to *** to unsubscribe entirely from Alignable and stop receiving emails entirely.If there is anything else I can do to help, please let me know. Best, ***.
Soliciting business using my name, my email address without my permission. I am a realtor, I received a copy of an email from another realtor stating and I quote: "I am *** from *** in ***. I would like to connect with you on Alignable." I have never spoken to anyone from the company and do not have the faintness idea who they are.
Be advised, *** does not exist in ***, ***.
Hi ***, My name is *** and I am part of the Member Success team here at Alignable. I'd be happy to help you get this resolved here. The email you are describing is an email that was automatically generated when someone who joined Alignable had your email information saved within their email provider's address book. We allow members of Alignable to connect their email address book so that they can find the businesses on Alignable that they know and trust, as these are the businesses who are the most likely to send them referrals.Likely you were saved for one reason or another on this person's address book when they connected it to Alignable. They then clicked an Invite to send you an invitation to join Alignable so that you could exchange referrals. Not to worry, however, I have gone ahead and successfully deactivated your Alignable account, and unsubscribed your email address under the account so that you don't continue receiving email invitations to join Alignable. If there is anything else we can do to help, feel free to contact us via our help center at: ***Let me know if you have any questions. All the best, ***.
Soliciting business using my name, my email address without my permission. I am a realtor, I received a copy of an email from another realtor stating and I quote: "I am *** from *** in ***. I would like to connect with you on Alignable." I have never spoken to anyone from the company and do not have the faintness idea who they are.
Be advised, *** does not exist in ***, ***.
Hi ***, My name is *** and I am part of the Member Success team here at Alignable. I'd be happy to help you get this resolved here. The email you are describing is an email that was automatically generated when someone who joined Alignable had your email information saved within their email provider's address book. We allow members of Alignable to connect their email address book so that they can find the businesses on Alignable that they know and trust, as these are the businesses who are the most likely to send them referrals.Likely you were saved for one reason or another on this person's address book when they connected it to Alignable. They then clicked an Invite to send you an invitation to join Alignable so that you could exchange referrals. Not to worry, however, I have gone ahead and successfully deactivated your Alignable account, and unsubscribed your email address under the account so that you don't continue receiving email invitations to join Alignable. If there is anything else we can do to help, feel free to contact us via our help center at: ***Let me know if you have any questions. All the best, ***.
I coworker asked me why I sent them a email to connect on Alignable. I have never signed up for or even been to the website.
This company is 100% spam.
I coworker asked me why I sent them a email to connect on Alignable. I have never signed up for or even been to the website.
This company is 100% spam.
I received a spam email from them. I never, ever signed up for their service, nor has anyone referred me to them. They've clearly stolen my email address and are fraudulently using it for advertisement purposes.
Hi ***, Happy to clarify. This was an invitation to join our site sent to you by the person mentioned in the email, this user had you in their address book and thought you would make a great addition to our site. If you would like to know a little more about how Alignable works you can see our article below:***If you don't know this person or you aren't interested in joining Alignable, you can unsubscribe from our communications using the link below:***All the best
I received a spam email from them. I never, ever signed up for their service, nor has anyone referred me to them. They've clearly stolen my email address and are fraudulently using it for advertisement purposes.
Hi ***, Happy to clarify. This was an invitation to join our site sent to you by the person mentioned in the email, this user had you in their address book and thought you would make a great addition to our site. If you would like to know a little more about how Alignable works you can see our article below:***If you don't know this person or you aren't interested in joining Alignable, you can unsubscribe from our communications using the link below:***All the best
I am being harassed with emails after a client from my job took my work email and fraudulently used it to create an account on this annoying site. I DO NOT WANT THIS SERVICE. I have unsubscribed repeatedly. I have blocked the sender but the emails just go to my junk mail. THIS IS A WORK EMAIL. STOP HARASSING ME. NOW. If harassment does not stop, further action on my part WILL be taken.
I am being harassed with emails after a client from my job took my work email and fraudulently used it to create an account on this annoying site. I DO NOT WANT THIS SERVICE. I have unsubscribed repeatedly. I have blocked the sender but the emails just go to my junk mail. THIS IS A WORK EMAIL. STOP HARASSING ME. NOW. If harassment does not stop, further action on my part WILL be taken.Hi ***, My name is *** and I am part of the Member Success team here at Alignable. I was able to find your account under the email *** and can confirm that it has already been deactivated and you will not receive any further emails from Alignable. From our records, it looks like you accepted an invitation to join Alignable on February 27, 2019 from *** from ***. Once the invitation was accepted, you completed the process to create an account for your business, which would explain why you were receiving emails with updates on what was happening in your local business community on Alignable. If you have any further questions, feel free to contact our support team here: ***All the best, ***.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards