Alignable Reviews (176)
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Address: 205 Portland St Ste 500, Boston, Massachusetts, United States, 02114-1708
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I have reached out to them five times to have my business listing removed which features my private cell phone number. I did not authorize this information to be made public.
Per the terms and conditions of their site, I followed the instructions and contacted them via email. Despite being told on several occasions that the information will be removed. It has not been taken down and is still searchable via ***.
Hi ***, My name is *** and I am the Head of the Member Success team here at Alignable. Thanks for letting us know about the situation and for giving us the chance to provide some clarity and assistance.I was able to pull your account and I found that it has already been deactivated successfully. You can confirm given that when you try to click on the link, it will not take you to your business profile. It's important to note that when a link to a profile is deactivated, ***'s cache of results does not always update in real time, which can lead to you seeing old and inaccurate results.This process can take a few days to update but unfortunately, this is out of our control. In the meantime, I would suggest deleting your browser cache's so that you can get fresh search results from ***. If the problem still persists I would recommend submitting a search result takedown request. Here's the link to do so:***If there is anything else that we can do to help, feel free to contact our support team at *** All the best, ***. Member Success Team at Alignable
I received an invitation from another small business to join this company and should have done my homework!! It is pure SPAM!!! I "think/hope" I have deactivated my account, and have unsubscribed from all emails from them. Avoid them at all costs, as they send emails to anyone from your contact list...
Hi ***,
My name is Nick and I am the Head of the Member Success team here at Alignable. Thanks for letting us know about the situation and for giving us the chance to provide some clarity.
First, this is not indicative of the service we strive to provide our members.? Our No.1 priority is member satisfaction through transparency and honesty.
That being said, I took a look at your account and I confirmed the reason you received these emails is because another member business of Alignable (*** invited you to join Alignable's referral network for small businesses. Once you received the invitation, you accepted the invitation by clicking through the email and clicking sign up. This created an Alignable account for your email.
When an account is created, we try to communicate to new members via email the necessary information they need to become successful at generating referrals on Alignable. These were the emails you received after signing up.
To assist you in this matter, however, we have confirmed that the account was successfully deactivated, and your email completely unsubscribed, ensuring that you don't receive any further emails.
Further, regarding asking members to upload their contact lists to Alignable. Doing so is completely optional and we do so with the goal of assisting our members in kickstarting their network on Alignable by finding all of the businesses they know that are already on their network so that they can start exchanging referrals with them much sooner. Connecting an address book also ensures that you can connect with the businesses you know for free.
If you have any further questions about this process, or about Alignable, feel free to contact our support team at [email protected].
All the best,
Nick P
I received an invitation from another small business to join this company and should have done my homework!! It is pure SPAM!!! I "think/hope" I have deactivated my account, and have unsubscribed from all emails from them. Avoid them at all costs, as they send emails to anyone from your contact list...
Hi ***,
My name is Nick and I am the Head of the Member Success team here at Alignable. Thanks for letting us know about the situation and for giving us the chance to provide some clarity.
First, this is not indicative of the service we strive to provide our members.? Our No.1 priority is member satisfaction through transparency and honesty.
That being said, I took a look at your account and I confirmed the reason you received these emails is because another member business of Alignable (*** invited you to join Alignable's referral network for small businesses. Once you received the invitation, you accepted the invitation by clicking through the email and clicking sign up. This created an Alignable account for your email.
When an account is created, we try to communicate to new members via email the necessary information they need to become successful at generating referrals on Alignable. These were the emails you received after signing up.
To assist you in this matter, however, we have confirmed that the account was successfully deactivated, and your email completely unsubscribed, ensuring that you don't receive any further emails.
Further, regarding asking members to upload their contact lists to Alignable. Doing so is completely optional and we do so with the goal of assisting our members in kickstarting their network on Alignable by finding all of the businesses they know that are already on their network so that they can start exchanging referrals with them much sooner. Connecting an address book also ensures that you can connect with the businesses you know for free.
If you have any further questions about this process, or about Alignable, feel free to contact our support team at [email protected].
All the best,
Nick P
I was contacted by email from this company fraudulently. It said that my friend referred me which wasn't true. I pressed the unsubscribed button several times and I keep getting their emails. I sent them an email and it was returned to me saying it is "an unmanned. Email" I called and that was unmanned as well. I want to be removed from their mailings. Because all of this was on a fraudulent basis I will not pay for anything. I called and left a message explaining that I want to be removed and that I will not be paying for anything.
Hi, My name is *** and I am the Head of the Member Success team here at Alignable. Thanks for letting us know about the situation and for giving us the chance to provide some clarity. First, this is not indicative of the service we strive to provide our members. Our No.1 priority is member satisfaction through transparency and honesty. The email that you received is an invitation to exchange referrals on Alignable with other small businesses. The email is not a referral in itself. The invitation may have been generated after a member connected their email address book to see who they knew who were already on Alignable with the goal of seeing who they knew who were already on Alignable. By finding those people, they can kickstart their network and find potential referral opportunities. Afterwards, we also prompt our members if they would like to invite businesses who are not members of Alignable so that they can have the ability to exchange referrals on the platform. I checked your account under the email ***, and it looks like you did, in fact, accept the invitation to join the network. Once you do, you are eligible to receive email updates and notifications about your account. While you did unsubscribe from certain types of emails, you did not unsubscribe from all emails. Not to worry, however, I have gone ahead and unsubscribed your *** email from all emails. If you have other emails you would like to fully unsubscribe, you can do so here: ***If there is anything else we can do for you, feel free to contact us at *** and one of our team members would be more than happy to help. All the best, *** Member Success Team at Alignable
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
This compliant is a follow up of complaint #***. Alignable only deactivated my account partially. I asked for a COMPLETE DEACTIVATION. I followed their instructions to do that. I did not see icons or my name and there was no red button. I just want them to delete me completely. Why wasn't that done? Just deactivate me completely. Period. How difficult is that?
Regards
Hi ***, Thanks for reaching back out. Per your request, I have deactivated your account under the email ***. If there is anything else we can do to help, feel free to contact our support team at ***All the best, ***.
I was contacted by email from this company fraudulently. It said that my friend referred me which wasn't true. I pressed the unsubscribed button several times and I keep getting their emails. I sent them an email and it was returned to me saying it is "an unmanned. Email" I called and that was unmanned as well. I want to be removed from their mailings. Because all of this was on a fraudulent basis I will not pay for anything. I called and left a message explaining that I want to be removed and that I will not be paying for anything.
Hi, My name is *** and I am the Head of the Member Success team here at Alignable. Thanks for letting us know about the situation and for giving us the chance to provide some clarity. First, this is not indicative of the service we strive to provide our members. Our No.1 priority is member satisfaction through transparency and honesty. The email that you received is an invitation to exchange referrals on Alignable with other small businesses. The email is not a referral in itself. The invitation may have been generated after a member connected their email address book to see who they knew who were already on Alignable with the goal of seeing who they knew who were already on Alignable. By finding those people, they can kickstart their network and find potential referral opportunities. Afterwards, we also prompt our members if they would like to invite businesses who are not members of Alignable so that they can have the ability to exchange referrals on the platform. I checked your account under the email ***, and it looks like you did, in fact, accept the invitation to join the network. Once you do, you are eligible to receive email updates and notifications about your account. While you did unsubscribe from certain types of emails, you did not unsubscribe from all emails. Not to worry, however, I have gone ahead and unsubscribed your *** email from all emails. If you have other emails you would like to fully unsubscribe, you can do so here: ***If there is anything else we can do for you, feel free to contact us at *** and one of our team members would be more than happy to help. All the best, *** Member Success Team at Alignable
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
This compliant is a follow up of complaint #***. Alignable only deactivated my account partially. I asked for a COMPLETE DEACTIVATION. I followed their instructions to do that. I did not see icons or my name and there was no red button. I just want them to delete me completely. Why wasn't that done? Just deactivate me completely. Period. How difficult is that?
Regards
Hi ***, Thanks for reaching back out. Per your request, I have deactivated your account under the email ***. If there is anything else we can do to help, feel free to contact our support team at ***All the best, ***.
I signed up for the free Alignable. Not a bad thing if used correctly.. but my policy is to never add or allow any site access to my contacts list. HOWEVER...my mailing address got added as my business address. Impossible to change, says it needs manager approval (really?????) and can take up to 24hrs. A week later and still not changed. No answer from customer service chat. The HelpBot is worthless. *** Alignable complaints to find a phone number that is never answered. I suppose I get what I paid for, but it seems they want me to PAY to be a member then I will get better customer support?
I signed up for the free Alignable. Not a bad thing if used correctly.. but my policy is to never add or allow any site access to my contacts list. HOWEVER...my mailing address got added as my business address. Impossible to change, says it needs manager approval (really?????) and can take up to 24hrs. A week later and still not changed. No answer from customer service chat. The HelpBot is worthless. *** Alignable complaints to find a phone number that is never answered. I suppose I get what I paid for, but it seems they want me to PAY to be a member then I will get better customer support?
Some company called Alignable is spamming me. I have no interest. They are like a viral *** thing and they need to STOP sending requests and nonsense to me.
Dear Ms M ***, My name is *** and I am part of the Member Success team here at Alignable! I'd be happy to help here. It's possible the reason you may be receiving emails from Alignable is because you were invited to join our referral network for business owners by one of our members who knows you or has been in contact with you in the past. To help you resolve this issue, however, I have unsubscribed your .edu email you utilized to create this report. However, if you are receiving emails at another email account, feel free to go to alignable.com/unsubcribe to unsubscribe any other email accounts you own or email our support team directly by going to ***. If there is anything else that we can do to help, feel free to let us know. All the best
Some company called Alignable is spamming me. I have no interest. They are like a viral *** thing and they need to STOP sending requests and nonsense to me.
Dear Ms M ***, My name is *** and I am part of the Member Success team here at Alignable! I'd be happy to help here. It's possible the reason you may be receiving emails from Alignable is because you were invited to join our referral network for business owners by one of our members who knows you or has been in contact with you in the past. To help you resolve this issue, however, I have unsubscribed your .edu email you utilized to create this report. However, if you are receiving emails at another email account, feel free to go to alignable.com/unsubcribe to unsubscribe any other email accounts you own or email our support team directly by going to ***. If there is anything else that we can do to help, feel free to let us know. All the best
I got an invite to join and before doing research on the company I went ahead and accepted the invite. The first thing I was asked was to give permission to access my contacts list. I did not grant permission--and, boy, am I glad I listened to my instincts... I have repeatedly been asked to give access to my contacts list--I just ignore the prompts.
I endeavored to fill out a profile and quickly encountered a lot of bugs--so the site's development is poor.
I have since done some research and there is a wealth of negative feedback on this business. I am not impressed so far and am inclined to agree with the negative feedback I have seen: that it's likely a scam or at the very least a very insidious, duplicitous business, that tries to take advantage of folks who are desperate to start or grow a business. STAY AWAY.
I got an invite to join and before doing research on the company I went ahead and accepted the invite. The first thing I was asked was to give permission to access my contacts list. I did not grant permission--and, boy, am I glad I listened to my instincts... I have repeatedly been asked to give access to my contacts list--I just ignore the prompts.
I endeavored to fill out a profile and quickly encountered a lot of bugs--so the site's development is poor.
I have since done some research and there is a wealth of negative feedback on this business. I am not impressed so far and am inclined to agree with the negative feedback I have seen: that it's likely a scam or at the very least a very insidious, duplicitous business, that tries to take advantage of folks who are desperate to start or grow a business. STAY AWAY.
I got an email about joining Alignable, so I clicked on it and it wanted information, so I put it on hold until I could check them out. This was done last week. Since then they have sent out invitations to people on my email contact list to join Alignable, telling them that I sent the email and would they like to join. I never gave them permission to do that and I want it stopped and my name, email and contact list removed from their system ASAP. This is wrong.
This is criminal to invade my information.
I got an email about joining Alignable, so I clicked on it and it wanted information, so I put it on hold until I could check them out. This was done last week. Since then they have sent out invitations to people on my email contact list to join Alignable, telling them that I sent the email and would they like to join. I never gave them permission to do that and I want it stopped and my name, email and contact list removed from their system ASAP. This is wrong.
This is criminal to invade my information.
Complaint DetailsI got an email about joining Alignable, so I clicked on it and it wanted information, so I put it on hold until I could check them out. This was done last week. Since then they have sent out invitations to people on my email contact list to join Alignable, telling them that I sent the email and would they like to join. I never gave them permission to do that and I want it stopped and my name, email and contact list removed from their system ASAP. This is wrong. This is criminal to invade my information.Desired Outcome/SettlementDesired Settlement: Other (requires explanation)I want them to stop sending emails to people with my name inviting them to join Alignable an remove my information from their system As soon as possible.Hi ***, Thanks for letting us know about the situation and for giving us the chance to provide some clarity and assistance. First, this is not indicative of the service we strive to provide our members. Our No.1 priority is member satisfaction through transparency and honesty.
While not required to use Alignable, because we know that the people who are most likely to recommend and refer your business are already in your network, we give members the opportunity to connect their email address book to import their email connections at your discretion. In order to send invitations to your imported address book, we ask you to confirm 5 times, which includes a confirmation that you want us to send invitations to your contacts. During this process, we offer the ability to send invitations to a select few, or all of your contacts. No contacts are imported from your email provider or invited to join Alignable without our members' permission. Ultimately, expediting referrals for you and our members is the goal.
For members that upload their address book, they are free to message our support team and ask that their address books be deactivated to ensure no further invitations are sent. To contact us, follow the instructions in this article here: ***
Regarding your account, it has already been deactivated, and thus no further invitations should be sent to any address books you connected to your account. If there is anything else that we can do to help, feel free to contact our support team via our help center at ***.
All the best,
***.
Member Success Team at Alignable
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards
Hi ***!Thank you so much for your responseI am very sorry if you attempted to contact support and didn't receive a response, our records show we had only received the three emailsThis is atypical of the support we offer and the service we want to provideThat being said, On 2/22/we deactivated the account and put a blacklist on your email to prevent any additional invitations from being sent your wayIf you have any additional questions please reach out to [redacted] so we can help you furtherBest,Alignable Support
Most people would agree that Alignable is an email spam and should be avoided at all costs! This company tried to be the *** for small businesses, but the technology and execution are the worst I have ever seen in my life! DO NOT WASTE YOUR TIME ON THIS SPAM NETWORK!
Most people would agree that Alignable is an email spam and should be avoided at all costs! This company tried to be the *** for small businesses, but the technology and execution are the worst I have ever seen in my life! DO NOT WASTE YOUR TIME ON THIS SPAM NETWORK!
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I never accepted any request and declined right from the beginning, never having agreed to any terms of service Additionally, I replied multiple times to their messages and have continued to receive emails from Alignable! Regards, [redacted] ***
Hi ***!Thank you so much for sending that over - I apologize for any negative experience you may have encountered, it was definitely not our intentionPlease let me know if there is anything else I can help you with or feel free to reach out to [redacted] and we can assist you thereBest,Alignable Support
Alignable sells their contact information to telemarketers. I am registered on a national do not call listing, I am receiving calls from tele marketers, most recently today from ***, who told me that they received their sourcing from Alignable. I want any / all information about me removed from Alignable's records, and any telemarketing organizations they have provided my information, name, phone number, address, etc to be notified to remove my information from their records.
Hi ***, My name is *** and I am part of the Member Success team here at Alignable. Sorry to hear that you’ve had a negative experience. At Alignable we do not share the information of members businesses with telemarketing organizations. Alignable is a free network that can be joined by any small business or local organization in *** to help them network with other small businesses in their community and beyond. When a business joins, they receive a business profile where they can display who they are, what products and services they offer, as well as, receive recommendations and referrals from other member businesses. From analyzing your account for the business ***, which was created in September, 2018, it looks like you have not listed a phone number on your Alignable profile. However, you have listed your website, which can be found by other businesses visiting your profile. There your phone number can be found per the following link: *** Nonetheless, per your request, we have gone ahead and deactivated and removed *** account and it’s business profile linking to your website. If there is anything that we can do to help, you can also reach out to our support team at ***. All the best, *** Member Success Team at Alignable
Alignable sells their contact information to telemarketers. I am registered on a national do not call listing, I am receiving calls from tele marketers, most recently today from ***, who told me that they received their sourcing from Alignable. I want any / all information about me removed from Alignable's records, and any telemarketing organizations they have provided my information, name, phone number, address, etc to be notified to remove my information from their records.
Hi ***, My name is *** and I am part of the Member Success team here at Alignable. Sorry to hear that you’ve had a negative experience. At Alignable we do not share the information of members businesses with telemarketing organizations. Alignable is a free network that can be joined by any small business or local organization in *** to help them network with other small businesses in their community and beyond. When a business joins, they receive a business profile where they can display who they are, what products and services they offer, as well as, receive recommendations and referrals from other member businesses. From analyzing your account for the business ***, which was created in September, 2018, it looks like you have not listed a phone number on your Alignable profile. However, you have listed your website, which can be found by other businesses visiting your profile. There your phone number can be found per the following link: *** Nonetheless, per your request, we have gone ahead and deactivated and removed *** account and it’s business profile linking to your website. If there is anything that we can do to help, you can also reach out to our support team at ***. All the best, *** Member Success Team at Alignable