All Seasons Self Storage

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved as soon as they submit the refund promised to me Sincerely, [redacted]

Dear Revdex.com,We have received the complaint for [redacted] , # [redacted] .Please know that we take customer dissatisfaction very seriouslyWe have spoken with [redacted] and addressed her concernsAfter further discussion the client was offered three months of service refunded, totaling $ [redacted] has agreed to this refund and it is currently being processed.We sincerely apologize for the her experience.Thank you,Ashley P***Executive Office [redacted]

The company contacted me shortly after I told them I was filing this and I also asked for a review of the recorded sales callThey then offered to refund me the amount I requestedOnce I do receive the money I will consider this complaint resolvedThat should be by Friday of next week, Please advise

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Agreement has been made with Yodle, but the terms have not been met, I will deem this resolved when the terms are completed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com - Thank you for bringing this to our attentionWe're sorry that [redacted] felt there was a disconnect between what was said on the sales call and the service he receivedWe are happy to report that we have contacted [redacted] and reached a mutual agreementThanks, GB

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We have received the complaint for [redacted] , complaint # [redacted] Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to understand these issues better and respond appropriatelyAs a result, we have worked with our finance department to provide the client with a refund of $Thank You, Shalisa C [redacted] Executive Office Web.com

Dear Revdex.com: Thank you for bringing this issue to our attentionWe're disappointed to hear that MsS [redacted] didn't have a better experience with YodleWe are happy to report that we've contacted MsS [redacted] and have reached a mutual agreementThanks, GB

Dear Revdex.com: Thank you for bringing this issue to our attentionWe have contacted [redacted] about this issue and we are glad that we were able to reach a mutual agreement Best, GB

Dear Revdex.com: Thank you for bringing this issue to our attentionWe're sorry to hear that [redacted] didn't have a better experienceWe are happy to report that we have contacted [redacted] and have reached a mutual agreementBest, GB

Dear BBB: First we would like to appologize on behalf of Yodle for the issues [redacted] described in reaching our customer service team. This is not the type of experience we want our 50,000+ customers to have and we take feedback like this very seriously. We have contacted [redacted] directly to... discuss these issues and we are glad we were able to reach a mutual agreement. We wish him all the best in his future endeavours. Best, JM.

At this time, I have been contacted directly by Yodle, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company finally refunded me my moneyOnly after I had to make a complaint against themI still consider them a very dishonest company and this matter was handled very poorly In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Rani Calderon

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Dear Revdex.com: Thank you for bringing this issue to our attentionWe have contacted [redacted] and are glad we were able to reach a mutual agreementBest, GB

Dear Revdex.com: We are very sorry to hear about [redacted] s experience, this is certainly not the type of experience we want any of our 50,customers to haveAfter leaving a few voicemails and an email, we have been unsuccessful at reaching him but we are hoping to be in touch with him soon so we can resolve this matter [redacted] can reach Ron L [redacted] at ###-###-#### who will work with him directly on addressing his concerns and finding a mutual agreementThank you, Jessica M***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Yodle is claiming they have no record of my wishes to cancel the agreement and that I have not provided any documentation I am attaching the reply and acknowledgement of my email to request cancellation and that there team would be reaching out to me within hours They did not follow up with their referenced call for several daysI am asking the Yodle please return the money that was charged to my credit card Any expenses that yodle is claiming occurred after my written request to cancel our agreement.It was after review of Yodle's written contract, prior to commencement of the work, that I declined to accept its termsTo date I have never signed the written agreement During that conversation, "review of the written contract with Yodle" all work was suspended Prior to the next scheduled review of the the written contract I sent my written request via email to cancel all work The written response is binding as it was within the days to cancel in full, mentioned in their written agreement.Please return the money charged to my Credit CardThank You In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com: We have been able to discuss this issue with *** [redacted] and have come to a mutual agreementWe're committed to delivering the best possible results for our customers, and we're sorry that this wasn't his experienceWe wish him all the best for future success.Thank you,Jessica M***

Dear Revdex.com: We are very disappointed to hear [redacted] did not have more success with our servicesWhile it does take time to build traction with our local online marketing strategies, please know this is not the type of performance or experience we would like for any of our 50,000+ clients We have connected with [redacted] about these issues, reached a mutual agreement and we have closed his accountWe wish him all the best in his future endeavors and we greatly appreciate him bringing this to our attentionAll the best, JM

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We've been offered a Confidential Release and Settlement Agreement from Yodle Mia, from Yodle, states that this agreement will release us from our contract, however we've never had a contract and Yodle has been unable thus far to produce a signed and valid contract for our review This offered agreement from Yodle only protects Yodle from all liability and does nothing to protect us, the client I requested back in December to end our services by January ***, and Yodle still refuses to end services for us until January ***, costing us time and money as we delay the launch of other marketing initiatives because Yodle refuses to halt our campaigns All we want is for Yodle to halt our campaigns, they stated that they were willing to halt ONLY if we signed this legal agreement that protects them from any liability, otherwise they're not willing to halt our campaigns This is unacceptable In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com: Thank you for bringing this to our attentionIn speaking with [redacted] about these issues we have come to a mutual agreement and we are waiting for his responseWe’re sorry he was disappointed in our service, and we are glad that we’ve found a resolutionThank you, [redacted]