All Things Country, LLC

This company is a JOKE. I have emailed many times and no response. I purchased a purse on Feb 22, 2016. Its been 19 days and no response. They took my money real quick.

So I ordered a purse and a wallet May 17th, 2016. I waited for 2 weeks and did not receive anything. so I emailed them and they told me it would be here in a week, so I waited ANOTHER 2 WEEKS and still nothing I emailed them AGAIN and they asked if I would like a refund or to resend it. I stupidly asked them to resend it, and that was 2 weeks ago. STILL NOTHING! So now I am extremely mad and I emailed them again asking why I have not received a tracking number or the parcel. Now they WILL NOT answer my emails!! I am going to get these people investigated! ENOUGH IS ENOUGH!!!!!!!!! THESE PEOPLE ARE CROOKS!!!!! It has been over 2 months! THAT IS REDICULOUS!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
"
font-size: 12pt;">Yes it did come through a week later. They only refunded me the cost of the item. But I was also charged for shipping on the original order. They are still advertising these purses on Facebook for sale how is that they can do that if they can't send out the ones that were ordered 6 months ago. And I still yet to receive an explanation of why it never sent! They gave me a shipping label # to track but was never sent out. Shouldn't they be fined for that? Sorry for venting but I'm very upset with this whole transaction. The company should be held more accountable for this. I can understand back orders but not for 6 months and no communication about it. If I wasn't paying attention to detail they would have stolen my money and gotten away with it. Just concerned about other consumers who have ordered from them as well.
Thanks?
[redacted] 
Regards,
[redacted]

[redacted]A full refund was issued on this order on 8-16-17 due to a chargeback being opened on the order

This order has shipped via USPS and was delivered November 28th 2016[redacted]

a full refund of $22.50 has been issued on the order on 9-11-17 to the  Visa ending in [redacted]

A full refund has been issued on this order per the request of the customer on December 8th 2016 via email. The total refund amount is 89.97 and should be received back into the customers account within 3-5 business days

The $39.99 has been refunded and should be processed to you within 3-5 days

Complaint: [redacted]
I am rejecting this response because: I received the purse and the emails I received after getting the purse was the wallet would be shipped separate.  I have never received that nor anymore responses from the company.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to...

me. I have yet to receive the package (expected delivery date 12/8, it is now 12/11) but for the first time in 8 months and after requesting a refund 3 times, choosing 2 replacement items and asking for updated statuses numbeous times, I finally have a USPS tracking number. 
Regards,
[redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Please advise All Things Country that the account used for purchase is still open.  I am ok with refund back to my account or a refund check mailed to [redacted].Thank you 
[redacted]

I have purchased an item on March 11th, 2016. I contacted them about the shipping after a few days of not shipping. They quickly replied it will be shipped. As of March 18th, 2016, they have not attemptd to ship. All I ask is that they refund me and cancel my order.

Complaint ID: [redacted]This order was shipped and delivered on Tuesday November 1st 2016Tracking [redacted]

I have issued a full refund for this order. The refund should be processed to the MasterCard account ending in [redacted] in the amount of $126.98

[redacted]This order was shipped and delivered via USPS [redacted]

Full refunds have been issued

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as they follow through with their promise to refund my money.To All Things Country Western, Yes I still have the same financial institution so it can be credited.  Regards, [redacted]  COPY OF THEIR RESPONSE FOLLOWS.....    MESSAGE FROM BUSINESS:In order to go ahead and issue a refund, we just need to know if the account is still open that was used to place the order with? If so we can go ahead and get the refund processed, but if you have switched financial institutions, we will have to send you a check or money order for the refund.

The wallet was shipped and delivered on August 22nd, tracking [redacted] USPS

Complaint: [redacted]
I am rejecting this response because:I do not have the same debit card it was canceled so therefore they have not refunded me this is on acceptable
Regards,
[redacted]