Allied Interstate LLC

I have been out of the country for several weeks with very limited internet access My complaint with this organization has not been resolved but they have stopped calling meSincerely, [redacted]

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on June 9, On June 19, 2017, you contacted our office and informed our agent of your disputeWe closed your account in our office at that time, preventing contact with Allied Interstate, and notified [redacted] Should you wish to discuss your account further, please contact [redacted] directly at ###-###-####Sincerely, Melanie E [redacted] , Assistant VP Compliance Department ###-###-####

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office on November 27, On December 5, 2016, we received a dispute from the credit bureau relating to your accountWe notified [redacted] of the matter and the attached validation of the charges was mailed to the address on file on December 19, On June 12, 2017, we received a second dispute from the credit bureauWe again notified [redacted] of the dispute and placed the account on hold while the matter was being reviewedUpon receipt of your letter to the Revdex.com, we closed the account in our office, preventing further contact from Allied Interstate, and notified [redacted] We will also initiate removal of any credit reporting placed by Allied InterstateShould you wish to discuss the account further, please contact [redacted] directly at ###-###-####Sincerely, Melanie E [redacted] , Assistant VP Compliance Department ###-###-####

Dear Mrs***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on April 26, On May 11, 2015, we spoke with you and were advised that you would mail the payment to our officeOn May 15, 2015, three payments totaling $posted to your account, satisfying the amount placed and your account closed in our office at that timeUpon receipt of your letter to the Revdex.com, we reviewed your account and found that the payment of $did take care of the amount past due at that time; however, new charges posted to the account on the next billWe believe this may be related to the letters and calls you are now receivingWe regret any inconvenience you may have experienced as a result of this matterShould you wish to discuss the charges further, please contact [redacted] directlySincerely,

Dear Ms [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office on September 11, 2015.On September 22, 2015, we contacted you to discuss the account and you advised our agent that you were disputing the chargesUpon review of the call, we determined our agent’s behavior was less than professional and we apologize for thatOur goal at Allied Interstate is to treat each consumer with the best care available and our agent did not adhere to that requirementWe are addressing this matter with the individual involved through the form of disciplinary actionOur agent stopped collections during your conversation and the account was closed and returned to [redacted] on the same day Allied Interstate has not and will not report this matter to the credit reporting agencies We regret the inconvenience this matter caused youShould you wish to discuss your account further, please contact [redacted] at ###-###-####Sincerely, Melanie E [redacted] **###-###-####

Dear Mr [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on May 10, Our records indicate that we have not had any contact with you and were unaware that you did not want callsUpon receipt of your letter to the Revdex.com we stopped collections in our office, preventing further contact from Allied Interstate, and will notify [redacted] of the action takenWe regret any inconvenience this matter may have caused youShould you wish to discuss your account further, please contact [redacted] at ###-###-####Sincerely, Melanie E [redacted]

Dear Ms [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernseBay placed an account listed in your name in our office for collections on June 14, On June 21, 2016, you contacted our office twice to notify us of your disputeOn both calls, our agents acted in a manner that is unacceptable by Allied Interstate’s standardsWe apologize for this behavior and are addressing this matter with the individuals involved through the form of disciplinary actionAs a result of your contact with our office, we stopped collections on June 21, 2016, preventing further contact from Allied InterstateUpon receipt of your letter to the Consumer Financial Protection Bureau, we notified eBay of your disputeAllied Interstate has not and will not report this matter to the credit reporting agenciesWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact eBay at ###-###-####Sincerely, Melanie E [redacted] ###-###-####

Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] Funding LLC placed three accounts in our office for collections on September 16, On September 29, 2015, you contacted our office and discussed your [redacted] National Bank accountOur Assistant Vice President of Operations attempted to provide you with the information that we have on file regarding the account; however, you indicated that you were disputing the account and ended the call before all of the detail was coveredWe stopped collection efforts in our office and returned the account to [redacted] Funding LLCUpon receipt of your letter to the Revdex.com, we stopped collection efforts on your two [redacted] Bank (USA) N.Aaccounts that were also placed in our office and returned them to [redacted] Funding LLC, notifying them of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the accounts further, please contact [redacted] Funding LLC directly at ###-###-####

That’s why I contacted your company because since you wrote me I sent information already and I see now they are asking for a Social Security cardEvey time they ask for something elseI have just sent the social security card so they can’t be trusted so don’t disregard my complaintID [redacted] against Allied Interstate and [redacted] I am sure I wont here anything from them again unless I call them in two or weeks and they will say they some other documentsSincerely, [redacted]

Dear Ms [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUnfortunately, we were unable to locate a file based on the information you providedWe can appreciate your frustration and look forward to receiving more information which might help us locate the file and prevent further callsPlease contact our Consumer Advocacy Group at ##########and one of our agents can assist youSincerely, Melanie E [redacted]

Dear Ms [redacted] , Thank you for providing us an opportunity to respond to your additional concernsWe have now closed the account in our office, preventing further contact from Allied Interstate, and initiated removal of any credit reporting placed by Allied InterstateShould you need further assistance, please contact [redacted] directly at ###-###-####Sincerely, Melanie E [redacted] , Assistant VP Compliance Department ###-###-####

In your response you said it takes days but today at 10:am you were able to send an email showing this was paidYou should be able to update the credit bureau as wellI have not received anything from you guys until June of 2017, even though you say you've had it since I had been paying Navient directly the whole time and they had my updated addressI have been doing the IBR and they pull your tax information, so again they've had my contact informationI only received a letter after I made a dispute to the credit bureauThere is absolutely no excuse for me to receive three phone calls after I paid on two different daysI literally got a phone call the day after I paidNot to mention there were calls in the morning back to backIf someone doesn't answer the first time there is absolutely no reason to call right backYour rep Paris C [redacted] who I made the payment with acted completely clueless wanting to collectI also never received a phone call from a supervisor like I was toldI was also told I would receive a confirmation email showing payment and then was told I would have to wait daysAs I explained before I paid with a debit card even though you put credit card in the letterI can't dispute that with my bank unless it was fraudulent but obviously through my complaint I am admitting I paidYour company clearly has issuesAnyone can google and see all the complaints about your collection tactics Regards, [redacted] ***

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUnfortunately, we were unable to locate a file based on the information you providedWe can appreciate your frustration and look forward to receiving more information, such as the phone number being called, which might help us locate the file We regret any inconvenience this matter may have caused youPlease contact our Consumer Advocacy Group at [redacted] and one of our agents can assist you Sincerely, [redacted] ###-###-####

Dear Mr [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsOur client placed a matter with us and through our location efforts we obtained your phone number as a possible contact for the person we are trying to reachOur records indicate that we have not had any contact with you and were unaware we were calling a wrong numberUpon receipt of your letter to the Revdex.com, we removed your number from our system, preventing further contact with Allied InterstateWe regret any inconvenience that you experienced as a result of this matterPlease contact our Consumer Advocacy Group at ############# should you wish to discuss this matter furtherSincerely, Melanie E [redacted] ###-###-####

I know that [redacted] has no such account information for meI have never had an account of any sort with [redacted] or any of their subdivisionsNor did I ever give them any wrong number, which is a great falsehood.Also they just informed me of this supposed bill in the month of July and I never spoke with anyone in April nor did I ever receive a letter from them before nowThis is the SECOND time they tried to claim a bill that I do not oweWhen I call the companies they claim I was in debt too, those companies never heard of meThey refused to send any paperwork of supposed debt the last timeI have a written letter that they will receive soon to do so this timeI want proof of supposeddebt! Regards, [redacted]

Dear Mr [redacted] , Thank you for your letter to the Revdex.com and for the opportunity to respond to your concernseBay placed your account in our office for collections on April 20, On May 4, 2016, we received a letter from you disputing the chargesWe submitted the notice to eBay for review and were advised that the charges were validValidation of the charges were mailed to you on May 18, 2016.On June 3, 2016, we received another letter from you disputing the charges and requesting no further contactWe stopped collections in our office, preventing further contact from Allied Interstate, and notified eBay of the actionUpon receipt of your letter to the Revdex.com, we notified eBay again of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact eBay directly at ###-###-####.Sincerely, Melanie E [redacted] , Assistant ManagerRegulatory Compliance###-###-####

Dear [redacted] ***, Thank you for your submission to the Revdex.com and for providing us the opportunity to respond to your concerns [redacted] placed your [redacted] ***( [redacted] ’s) account in our office for collections on April 21, On May 6, 2015, you contacted our office and set up a future dated settlement payment to resolve the accountOn May 7, 2015, you contacted our office again to discuss the payment and agreed to leave it as was and would call back to cancelUpon receipt of your letter to the Revdex.com, we canceled your payment that was on file and closed your account in our office, preventing contact from Allied InterstateWe also notified [redacted] of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact [redacted] at ###-###-####.Sincerely, [redacted] **Compliance Department ###-###-####

Dear [redacted] ***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsSynchrony Bank placed your [redacted] account in our office for collections on May 16, Our records indicate we have not had any contact with you and were unaware of your dispute Upon receipt of your letter to the Revdex.com, we closed your account in our office, preventing further contact from Allied Interstate, and notified Synchrony Bank of your disputeShould you need further assistance, please contact Synchrony Bank directly at ###-###-####Sincerely, Melanie E [redacted] , Assistant VP Compliance Department ###-###-####

Dear Mr [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed a student loan account, listed in your name, in our office for collections on April 3, The account closed in our office and returned to [redacted] on April 11, Our records indicate that we had no contact with you and were unaware of your dispute.Upon receipt of your letter, we notified [redacted] of your disputeWe apologize for any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact [redacted] directly at ###-###-####.Sincerely, Melanie E [redacted] **

Dear Mr [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsOn May 10, 2016, our agent contacted you in regards to a matter placed in our officeAs part of our standard procedure, our agent attempted to obtain updated information regarding the person we were trying to reachHowever, in reviewing the call, we did find that our agent’s behavior became unprofessional towards the endThis will not be condoned by Allied Interstate and is being addressed internally through the form of disciplinary action with the agent involvedAs requested, our agent removed the number ending in [redacted] during your conversation, preventing further contact from Allied InterstateUpon receipt of your letter to the Revdex.com, we notified our client of your complaint and our corrective actionWe regret any inconvenience this matter may have caused youShould you wish to discuss the matter further, please contact our Consumer Advocacy Group at ########## Sincerely, Melanie E [redacted] ###-###-####