Allied Interstate LLC

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] Funding LLC placed your [redacted] Corporation ( [redacted] Dual Card) in our office for collections on August 14, On March 1, 2016, you spoke with one of our agents and discussed a settlement payment option, which would resolve the account for a lesser amount than owedYou advised our agent at that time that you would be sending in a money order paymentNo other contact was made regarding this accountUpon receipt of your letter to the Revdex.com, we stopped collections in our office, preventing further contact from Allied Interstate and notified [redacted] Funding LLC of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact [redacted] Funding LLC directly at ###-###-####

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on January 13, On June 27, 2017, we received a dispute from the credit reporting agencies and [redacted] was notified to confirm the validity of the chargesOn July 1, 2017, your Credit Bureau Report was updated to reflect the dispute and documents supporting the account was mailed to the address on file on July 7, On July 18, 2017, you contacted our office and advised you were filing bankruptcy and including the accountWe closed your account in our office at that time and on August 1, removed any credit reporting placed by Allied InterstateShould you wish to discuss your account, please contact [redacted] directly at ###-###-####Sincerely, Melanie E [redacted] , Assistant VP Compliance Department ###-###-####

I just happen to check for internet service to buy (Feb 2016) and she saidthat I owed a balance and I was surprised because I paid the $billwithin the required time as Allied had requested When I talk to Dish, shesaid that Allied should have done a call conference and got Dish to verifyeverything while I was on the line.I just happen to check for internet service to buy (Feb 2016) and she saidthat I owed a balance and I was surprised because I paid the $billwithin the required time as Allied had requested When I talk to Dish, shesaid that Allied should have done a call conference and got Dish to verifyeverything while I was on the line.I just happen to check for internet service to buy (Feb 2016) and she saidthat I owed a balance and I was surprised because I paid the $billwithin the required time as Allied had requested When I talk to Dish, shesaid that Allied should have done a call conference and got Dish to verifyeverything while I was on the line

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on April 18, On July 10, 2015, you spoke with one of our agents and agreed to enter into our Rehabilitation Program, making nine consecutive monthly payments of $Payments were set up to process electronicallyOn March 3, 2016, you spoke with our agent and advised you had to close the account that was currently being used to process paymentsYou advised that you would activate your new card and call back with the details by the due date of March 5, Upon receipt of your letter to the Revdex.com, we attempted to contact you in order to obtain your new payment informationWe also acquired the attached payment history for your review and also notified [redacted] of your concernsOn March 10, 2016, we were able to reach you and process your ninth payment, successfully completing your Rehabilitation ProgramFrom here, [redacted] will provide you with a new lender for your loanYou will receive written notification from the new lender with instructions on making payments going forwardWe regret any inconvenience you may have experienced as a result of this matterShould you wish to discuss your account further, please contact our agent Donna I [redacted] directly at ###-###-####Sincerely, Melanie E [redacted]

Dear Ms [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsLVNV Funding LLC placed your [redacted] account in our office for collections on March 10, On September 14, 2015, you contacted our office in regards to a letter that you received offering a settlement for a portion of your balanceOur agent agreed to split the settlement payment up into two payments for your convenience to satisfy the accountYou asked our agent if he would be able to send you an email confirming the account was paidOur agent advised that he would not be able to assist with an email; however, you could contact our office back fourteen days after the second payment posted and request a letter verifying the account was settled in fullYou contacted our office later that same day asking to cancel both checks you had set upOur agent advised that he could cancel them at your request, but also advised he could date the full payment to post on September 29, to keep the settlement offer and also allow you time to ensure the funds were availableYou were advised if anything changed, you would be able to contact us and cancel the payment prior to September 29, You agreed to date the payment for September 29, at that timeUpon receipt of your letter to the Revdex.com, we canceled the check that was set up on the account and closed your account in our office, preventing further contact from Allied InterstateWe also reviewed the calls and did not find unprofessional behavior displayed by our agentWe do apologize if you feel you were treated with anything other than the highest of customer care, as is Allied Interstate’s goalWe regret any inconvenience you experienced as a result of this matterShould you wish to discuss the account further, please contact LVNV Funding LLC at ###-###-####.Sincerely, Melanie E [redacted] ###-###-####

Dear Mr [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your additional concerns Upon receipt of your letter, we contacted [redacted] and requested that the account be closed as settled in full based on the offer letter that you received [redacted] has agreed to close the account as settled We apologize for any inconvenience this matter may have caused youShould you wish to discuss the matter further, please contact [redacted] directly

This is the main problem with this companyThey harass you for money you do not oweThen the minute you ask for proof they refuse to give anyJust simply state it's closed.Only problem is this is the Second time they try this but each time they try a new supposed billI want them to provide PROOF that they ever believed I owed anything to any company.If you go online, you can find how extensive this problem is and yet they aren't being held accountable for what they are doing! PROOF they believed I ever owed [redacted] ! They need to provide documentation of why they sent me a bill in the first placeA bill I still have a copy of Regards, [redacted]

[redacted] Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on January 5, On February 3, 2017, you contacted our office and informed us that you had already addressed the matter with [redacted] and were advised to disregard the noticeOur agent offered information on how to dispute the charges; however, the call ended before the details could be discussedUpon receipt of your letter to the Revdex.com, we closed the account in our office, preventing further contact from The [redacted] and notified [redacted] of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact [redacted] directlySincerely, [redacted] ###-###-####

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us the opportunity to respond to your concerns [redacted] Bank placed your ***s account with us for collections on January 29, Our records indicate that we have not had any contact with you and have no record of receiving any correspondence from you A review of our records shows that we did not surpass the amount of allowable calls while your account was placed in our office Upon receipt of your letter to the Revdex.com, we stopped collections in our office and notified [redacted] Bank of your request We regret any inconvenience this matter may have caused youShould you have any questions regarding the account, please contact our office at ###-###-####

Dear Ms [redacted] Thank you for your letter to the Revdex.com and providing us an opportunity to respond [redacted] *** placed your Walmart account in our office for collections on September 25, On September 28, 2017, we contacted you in an effort to discuss your account and the repayment options availableWe were not able to establish an arrangement before the call ended, and there was no indication given that you did not want to receive callsUpon receipt of your letter, we removed your phone number from our system, preventing further calls from Allied Interstate, and notified Synchrony Bank of your requestShould you wish to discuss your account further, please contact our office at ###-###-####.Sincerely, Melanie E [redacted]

Dear Mr [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsT-Mobile placed your account in our office on July 10, On July 11, 2013, we sent you a letter offering a settlement in the amount of $to resolve the accountThis payment posted to your account on September 5, Your account closed and returned to T-Mobile thereafterUpon receipt of your letter to the Revdex.com, we reviewed your account and found that there was an error in the closing of your account, which prevented notifying T-Mobile of your settlementWe apologize for this oversightWe have contacted T-Mobile, advising them that the account is settled in full and should be closed as suchWe regret any inconvenience this matter has caused youShould you wish to further discuss the handling of your account by Allied Interstate, please contact our Consumer Advocacy Group at ############ Sincerely, [redacted] **###-###-####

Dear Mr [redacted] Thank you for your submission to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] , a spin-off of [redacted] ***, placed your account in our office on September 19, On February 2, your account was enrolled into an Interest Reduction Program, reducing your interest to .01%You made a payment of $1,upon entering the program and were to pay monthly payments of $In April 2012, you began making monthly payments of $and have done so since.The Intrest Reduction Program is not considered a settlementOn March 16, 2012, we received a call asking for a settlement offer letterAn offer of $15,was sent to you at that time, with an expiration date of March 30, Our records indicate that we did not receive the signed letter back, agreeing to the offer [redacted] records show that in July 2012, they received a settlement request for $10,000.00; however, they responded with a counter-offer of a $22,settlementThere is no evidence that this offer was secured Our records indicate that you have not missed any payments while on the program and your account is still enrolled; however, we do not have current payments set up and urge you to contact our office to continue payment and benefit from the programYou will need to continue your payments for the month of June and forwardShould you wish to settle the account, we can offer a settlement in the amount of $11,to be paid in full by June 30, To discuss this settlement or make a counter offer, you can do so by contacting the specialist handling your account, [redacted] at ###-###-#### or our Assistant Vice President of Operations, [redacted] at ###-###-####.We regret any inconvenience this matter may have caused youPlease contact our office at one of the numbers listed above to further discuss your accountSincerely, [redacted] **Compliance Department ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID 11972699, and find the resolution is satisfactory to me Regards, [redacted]

Dear Mr [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns [redacted] placed your account in our office for collections on May 7, 2012.You are currently enrolled in the Interest Reduction Plan with monthly payments of $set up for electronic processingOn June 20, 2016, you contacted our office to modify your June payment to $on that day and the remaining $for June 24, Our agent made the revision and discussed the possible repercussions of reducing your paymentOur Assistant Vice President of Operations then spoke with you and urged you to keep your future payments as they areWe apologize that further options were not discussed with you in light of your current situationThis matter is being addressed with the individuals involvedUpon receipt of your letter to the Revdex.com, we canceled the payments that were in place for processingWe are able to work with you on reducing your payments to $a month, based on your current financial situation, while remaining active in the Interest Reduction ProgramTo discuss the options available to you, please contact our Vice President of Operations, Matt L [redacted] at ###-###-####We regret any inconvenience this matter may have caused youShould you wish to further discuss your account and a lower payment option, please contact MrL [redacted] at the number listed aboveSincerely, Melanie E [redacted] ##-###-####

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsOur client placed a matter with us including your telephone number as a valid contact number for the person we are trying to reachOn October 21, 2016, you phoned our office in response to a call that you had receivedOur agent provided his name and the company name at the onset of the callAs required by our policies and federal regulations, our agent was unable to release any information relating to the purpose of the call until he had verified he was speaking with the correct personThis policy is in place to protect the privacy of the person we are trying to reachOur agent apologized and advised your number would be removed from our systemsUpon receipt of your letter to the Revdex.com, we confirmed that your number has been removed from our system, preventing further contact from Allied Interstate, and will notify our client of the actionWe regret any inconvenience that you may have experienced as a result of this matterPlease contact our Consumer Advocacy Group at 866-411-should you wish to discuss this matter furtherSincerely, Melanie E [redacted]

Dear MsR [redacted] Thank you for your letter to the Revdex.com and for providing us an opportunity to respond [redacted] placed your account in our office for collections on April 28, Our records indicate that we have not had any contact with you and were unaware of your disputeUpon receipt of your letter to the Revdex.com, we closed your account in our office, preventing contact from Allied Interstate, and will notify [redacted] of your disputeShould you wish to discuss the account further, please contact [redacted] directly at ###-###-####Sincerely, Melanie E [redacted] Assistant Manager Compliance Department [redacted]

Now this new company is charging me $ This is getting out of handYou must do something about this!

Dear MsE [redacted] -P [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUnfortunately, we were unable to locate a file based on the information you providedWe can appreciate your frustration and look forward to receiving more information, such as an account number, which will help us locate the filePlease contact our Consumer Advocacy Group at [redacted] and one of our agents can further assist youSincerely, [redacted] ###-###-####

Dear Mr [redacted] , Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsAmerica Online, Incplaced your account in our office for collections on February 16, On March 29, 2017, we contacted you in an effort to resolve your account and you asked that we send you a letter regarding the matterWe mailed a letter to the address on file on March 30, On April 3, 2017, we contacted you again and were able to discuss the details of the accountYou advised our agent that you would be calling back on April 20, to make a paymentUpon receipt of your letter to the Revdex.com, we closed your account in our office, preventing further contact from Allied Interstate, and notified America Online, Incof your concernsWe regret any inconvenience this matter may have caused youShould you wish to further discuss the account, please contact America Online, Incdirectly at ###-###-####Sincerely, Melanie E [redacted] , Assistant Manager Regulatory Compliance ###-###-####

Dear Ms [redacted] , Thank you for your letter to the Revdex.com and for providing us further opportunity to address your concernsUpon receipt of your letter, we completed a thorough search of our systems for your number and were unable to find any indication of having called your number or with it being associated with any of our filesIn addition, we contacted the number you listed in a letter to the Consumer Financial Protection Bureau as the number calling you, ###-###-####, and found it to belong to [redacted] Financial, which is in no way associated with Allied Interstate We can understand your frustration; however, we do not believe the calls are being initiated by Allied InterstateShould you feel we can be of further assistance, please contact our Consumer Advocacy Group at [redacted] Sincerely, Melanie E [redacted] , Assistant Manager Regulatory Compliance ###-###-####