Allied Interstate LLC

Dear MsS*** Thank you for your letter to the Revdex.com and for providing us an opportunity to respondOur client placed a matter with us and through our location efforts we identified your number as a possible contact for the person we are trying to reachOur records indicate
that we have not had any contact with you and were unaware we were calling a wrong numberUpon receipt of your letter to the Revdex.com, we removed your number from our files, preventing further contact from Allied InterstateWe apologize for any inconvenience this matter may have causedShould you need further assistance, please contact our Consumer Advocacy Group at 800-811-Sincerely, M*** ***, Assistant Manager Compliance Department

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
I am rejecting this response because: It is quite obvious that the responder did not read my emailThey responded without a proper return email address.###-###-#### is the number they are been harassing. I need an email address to be able to communicate with their company
Regards,
*** ***

Dear Mrs***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUpon receipt of your letter, we completed a search of our systems using your name and phone number and were unable to locate a file associated with eitherWe
also contacted phone number ###-###-#### that was listed on your complaint and was advised the company name is *** *** Company, which is in no way connected with Allied InterstateWe do not believe this matter is related to our company; however, if we can be of further assistance, please contact our Consumer Advocacy Group at 800-811-Sincerely, Melanie E***, Assistant Manager Regulatory Compliance ###-###-####

Dear Mr*** Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUnfortunately, we were unable to locate a file based on the information providedWe can appreciate your frustration and look forward to receiving more
information, such as the number we are calling, which might help us locate the filePlease contact our Consumer Advocacy Group at ########### and one of our agents can further assist youSincerely, Melanie E*** *** ***

Dear MrStricklin, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond*** *** placed your *** *** account in our office for collections on September 29, Our records indicate that we have not had any contact with you and
were unaware of your disputeUpon receipt of your letter to the Revdex.com, we stopped collections in our office, preventing further contact from Allied Interstate, and notified *** *** of the actionShould you wish to discuss your account further, please contact *** *** directly at ###-###-#### Sincerely, Melanie E*** *** ***

I have attempted to call Joe B*** and have received no responseI spoke with Melanie and she assured me that he was handling my case and I have not been able to contact the POC in questionThe lack of response shows that their customer service skills are also lacking at the higher level
Regards, *** ***

Dear Ms***, Thank you for the additional information and providing us further opportunity to resolve the matterOur clients placed two separate matters with us and through our location efforts we obtained the number, which you identified, as a possible contact for the person we are trying to reachWe have removed the number from our systems, preventing further contact from Allied Interstate, and notified our clients of the actionWe regret any inconvenience that you experienced as a result of this matterYou may contact our Consumer Advocacy Group at *** or *** should you need further assistanceSincerely, *** *** *** ***
*** *** ###-###-####

Business has stopped callingResponse is satisfactory as of ** ***

I reviewed the response made by the business and find the resolution is satisfactory to me

Dear *** ***
Thank you for your submission to the Revdex.com and for providing us an opportunity to respond to your concernsOur client placed a matter in our office, including your telephone number as a valid contact for the person we were trying to reachOur records
indicate that we have not had any contact with you and were unaware that we were calling a wrong number Upon receipt of your letter to the Revdex.com, we removed your number from our systems, preventing further contact from Allied Interstate We regret any inconvenience that you experienced as a result of this matterPlease contact our Consumer Advocacy Group at ######should you wish to discuss this matter further Sincerely, *** *** *** **Compliance Department ###-###-####

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns*** *** *** *** placed a matter with us including your address as a valid contact for the person we are trying to reachUpon receipt of your letter
to the Revdex.com, we removed your address from our systems, preventing further contact from Allied Interstate and notified *** *** *** *** of the wrong address*** *** *** *** has confirmed that they have taken steps to ensure you are not contacted about this account in the future.We regret any inconvenience that you experienced as a result of this matterPlease contact our Consumer Advocacy Group at ##### should you wish to discuss this matter further Sincerely, Melanie E*** *** **###-###-####

Your letter to the Revdex.com states your records show you've had no contact with me;however I have in my possession several collection letters from your company.Secondly you have closed out my account but you insist on not notifying any of thebureaus of said action.Your company as well as all others in your line only incorporate in states that legislaterestrictive indorsement statuesFollowing the same type laws only the financialinstitutions can lobby thruThis allows you to circumvent any moral or ethical obligationsin behind cashing checks with restrictive endorsementsRealizing that profits preemptany other obligations, your actions are of little surprise.California also has laws that protect consumers as wellOne of them is a year statuesof limitations on the collections of all personal debtKnowing that you pay to 5% onthe dollar for old debts, the check I sent and you cashed with restrictive endorsementson the check; afforded a profit to youApparently it was not enough to satisfy yourstandard greed quotient but enough to close out my account.If you think I intend to contact LVNV directly or any other way, your nuts .Why, so I canget some more of the old not so soft shoe, I think not.Try some ethics and do the right thing.*** ** ***

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns*** placed your account in our office for collections on March 9, On March 10, 2016, you spoke with one of our agents and agreed upon
settling the account to remove it from collections for less than the full amount that is owedDuring the call, our agent advised you that by paying the settled amount you would not be able to use your *** account until you paid the remaining amount to ***This information is also included in the terms and conditions of the contractual agreement with ***, as well as the attached letter that was mailed to you by Allied Interstate confirming the terms of the settlement Upon receipt of your letter to the Revdex.com, we advised *** of your dispute We regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact *** directly Sincerely, Melanie E***, Assistant Manager Regulatory Compliance ###-###-####

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns*** placed your account in our office for collections on July 6, Our records indicate that we have not had any contact with you and were unaware of
your disputeUpon receipt of your letter to the Revdex.com, we notified *** of your dispute and requested validation of the chargesWe have stopped collections in our office until we are able to provide validation to you, which we will mail upon receiptWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact our office at ###-###-#### Sincerely, Melanie E***, Assistant Manager Regulatory Compliance ###-###-####

Dear Mr***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns*** placed your account in our office for collections on September 14, Our records indicate that we have not had any contact with you and were unaware of
your disputeOn November 16, 2016, we received a call from someone representing herself as your wifeOur agent followed our process of verifying the information we have on file and subsequently provided the caller with the reason for the attempted contactOur agent was advised that a message would be given to you and the call ended with no incidentUpon receipt of your letter to the Revdex.com, we stopped collections in our office, preventing further contact from Allied Interstate, and confirmed through our records that no calls were made outside of the allowable timeWe have also notified *** of your disputeWe regret any inconvenience this matter may have caused youShould you wish to discuss the account further, please contact *** directly at ###-###-####Sincerely, Melanie E***, Assistant Manager Regulatory Compliance ###-###-####

Dear Ms.***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond*** *** placed your Sam’s Club account with us for collections on April 2, and a letter was generated the same day notifying you that the account was in our office
Your payment posted on that same day and it was returned to *** ***On April 7, 2018, you contacted our office in an effort to discuss your accountOur Operations Supervisor explained the account was placed in our office for one day due to the timing of your payment, but was immediately returned to *** ***We apologize for the confusion our letter may have causedShould you wish to discuss your account further, please contact *** *** directly at ###-###-####Sincerely, Melanie E*** *** *** Compliance Department ###-###-####

Dear Ms***, Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concerns*** placed your account in our office for collections on February 28, On February 29, 2016, you spoke with one of our agents regarding the account and
advised that it was not a good time for you to discuss your optionsOur agent then placed one of our Vice Presidents of Operations on the line, who then tried to engage you in discussion on your options in resolving the accountYou explained to our Assistant Vice President that you already advised our agent you did not have time and asked for a call back the following dayThe call ended at that timeWe apologize that you were held on the line longer than necessaryThe goal of Allied Interstate is to provide the consumer with the utmost careThis call is being reviewed and will be addressed accordingly with the individuals involvedOn March 4, 2016, we received a call from you in which the call was abruptly ended after our agent was advised that you wanted no further callsOur agent did call your number back and ended the call with no response after you answeredThis behavior is not condoned by Allied Interstate and is being addressed in the form of disciplinary action with the individual involvedOn this same day, you contacted our office requesting your account number and the address for Allied InterstateOur agent provided you with your account number and then placed one of our Assistant Vice Presidents of Operations on the line to address your cease requestWhile our Assistant Vice President was attempting to assist with resolving your account, the address should have been given to you soonerThis call is being addressed in the form of disciplinary action with the individual involvedAs requested, collections on the account was stopped during this callOur records indicate that your fiancé’s number ending in *** was called three times with no contact and we were unaware we were calling a wrong numberMr*** called us on March 4, and we were asked not to contact himThe number was removed from our system at that timeUpon receipt of your letter, we ensured collections were stopped in our office, preventing further contact from Allied Interstate and also notified *** of your dispute filed with the Revdex.comWe regret any inconvenience that you or your fiancé experienced as a result of this matterShould you wish to discuss the account further, please contact our Assistant Vice President of Operations, David H*** at ###-###-####Sincerely, Melanie E***, Assistant VP Compliance Department ###-###-####

Dear Mr***, Thank you for your letter to the Revdex.com and for providing us an opportunity to address your additional concernsOur records indicate that we had no verbal contact with you and were unaware of your dispute until receipt of your letter on May 13, At that time, we closed the account in our office and notified *** *** *** of your disputeAllied Interstate has not and will not report this matter to the credit reporting agenciesWe apologize for any misunderstanding that may have taken placeShould you have any further questions or concerns, please contact *** *** *** directly at ###-###-####Sincerely, Melanie E*** *** ***
*** ***

Consumer contacted Revdex.com stating issue is resolved

Dear Ms*** Thank you for your letter to the Revdex.com and for providing us an opportunity to respond to your concernsUnfortunately, we were unable to locate a file based on the your name or the phone number you providedWe can appreciate your frustration and look
forward to receiving more information, such as an account number, which might help us locate the filePlease contact our Consumer Advocacy Group at 800-811-and one of our agents can assist you Sincerely, *** *** *** **Compliance Department ###-###-####