Allisons Day Care Center & Pre

We have approved the refund for this customer as a courtesy and will be emailing the necessary information to do so

Revdex.com: Even I have not received the response made by the business in reference to complaint ID [redacted] , I have got refund from my credit card company Sincerely, [redacted] ***

Upon extensive research with [redacted] and also our warehouse center, we have confirmed that both items were shipped to youPlease note that the weight of your shipment matches the weight of both items ordered, and that a signature was also confirmed upon deliveryWith the information that we currently have, we are unfortunately unable to refund you for the Fendi itemWe apologize for any inconvenience causedWe have also reached out personally to address the customer and any further questions they may have concerning this request/claimUpon extensive research with [redacted] and also our warehouse center, we have confirmed that both items were shipped to youPlease note that the weight of your shipment matches the weight of both items ordered, and that a signature was also confirmed upon delivery

The customer's order is showing that they ordered the firming lotion but we will grant a return as a one time courtesyWe will accept as long as the items are unopened and original packaging is presentWe will send return information via email along w a label

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: "Customer service has reached out to the customer directly and we have approved the items to be returned for a refund." Unfortunately, what is being stated here and what is an actual event does not matchI haven't heard back from their CSR and certainly hearing for the first time they are approving the refundI will consider this resolved once they refund my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Thank you so much for your help and thank you for Bluefly assist with the return Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI appreciate Bluefly's prompt attention to this and they exceeded my expectationsThank you! Sincerely, [redacted]

Thank you so much for reaching outWe have responded directly to the customer and have accepted the return

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Those spots are not part of fabric at allThey are stains& press down buttons are not secure at all because the way it was designed that way not because it is small for meOnly top of sleeves are small due to a designWrinkles are not acceptable either no matter whatYou can't sell a defect item as a final sale In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Bluefly no longer has stock in this item but would be happy to accept the item for further reviewWe will reach out to the customer personally to provide a return label for the item received

Bluefly apologizes for the delay in processingIt looks like the return tracking never updated and did not confirm receipt by the vendorWe will issue a refund today as a courtesy so the customer's refund is no longer delayed

Thank you for your inquiryThis has been resolved and the customer has been refunded per their request

Hello [redacted] We have made sure your order processed this morning and provided you with a $refund and a $credit The tracking number for your order is [redacted] We are also looking into the technical difficulties, and you are correct this does not happen to everyone This was much more of a one off situationThanks for your business Bluefly Customer Service Team

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Hello,I have told you already that YES I have received the box from [redacted] and personally signed for the deliveryBut the content of the box was only hadndbag not Since I already had an experience with Bluefly.com from my previous order, since they ship the items separately, I have decided to wait for few more daysLater I have emailed to get an update how soon I will receive the second itemIt took them more than days to get back to me with such an unprofessional and insulting answer.Beside this order, I had a very unprofessional experience with my first order as wellFrom items orderd they have only shipped me items3rd item was out of stock and I have never been told about that even after the order was processed and shippedAlso from other items I have received, one of the items was defected/damaged which took them again days to approve the returnThe return was deliverd to them on Feb [redacted] and finally today, on Feb **, after my numerous emails, they finally refundedI was charged on Jan [redacted] for a defected item, no one even inspected the item before it was shipped and it was just refunded todayI have ended up paying interst to my credit card company for their unprofessional mistakeAnd I have all the pictures of the defected item which was received.They never inspected my first order and did such a wrong unprofessional mistake by sending defected item and I am sure my second order was handeled the same exact way and now they are trying to blame others for the mess which is taking place at their company.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We are sorry to hear that you are still receiving our emailsWe have reached out personally to you to confirm your email address that is receiving emails as we do not have an account associated to that email address or nameOnce confirmed, we would be happy to take care of this for you and unsubscribe at your request

Thank you for reaching out. This refund was processed 06/ [redacted] and pushed through today. The customer should see it in their account in the 5 business days.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Bluefly would be happy to release the hold on the account associated with email: [redacted] Please allow hours and this will be taken care of for you

Dear ***,I do sincerely apologize for your experienceUnfortunately we had a few tech issues in February while we were migrating to a new platform and your order was not handled appropriately due to those issuesI have received confirmation from the team that your entire order has been refundedYou should see this appear on your credit card statement within the next few days Best, ***