Allisons Day Care Center & Pre

We apologize that the suit received was in less than perfect condition, and would like to take care of this for the customer without further delay. The customer will...

be refunded in full today for item [redacted]. We would also like to confirm that cancelled item for which we ran out of stock for, [redacted] was never charged.

Thank you for your feedback and we apologize for your experience. Our customer service team will be reaching out to you directly today to resolve this matter.

Thank you so much for reaching out and we sincerely apologize for your experience. The marketing team has permanently blocked your email from receiving any Bluefly emails and we are investigating what may have caused this issue.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for your inquiry. This has been resolved and the customer has been refunded per their request.

Bluefly apologizes for the delay in processing. It looks like the return tracking never updated and did not confirm receipt by the vendor. We will issue a refund today as a courtesy so the customer's refund is no longer delayed.

Bluefly apologizes if the customer was hung up on and will address with the appropriate department. The refund has been processed.

We apologize for the delay in processing your return. The item has been refunded in full today. Please note- depending on your card issuer this return may take 3-10 business days to show on your card statement.

Thank you for your feedback. The both orders have been refunded. The first one was refunded on 5/** and the sencond one was refunded yesterday.

Dear Customer, We apologize for your experience. We will have our customer service director give you a call an hopefully resolve this matter Thank you.  Bluefly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
Absolutely not true credit was issued and taken back MONTHS later. Photos of returned bags differed from mine. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I disagree Bulyfly's solutions.The firstly Bluefly  group selling the second hand good to customersThe second the suit not a quality issueperfect condition apply to quality issue But perfect condition not including  Ur team cheat customers ,selling the second hand good for customers 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are very sorry to hear about your most recent return experience with Bluefly and would be happy to reach out directly to assist with your return request. We are also very sorry about the technical issue and are continuously working to improve our customer experience.

Bluefly strives to deliver the best service to our customers and apologies for your experience and also our inventory error. We will be reaching out to the customer directly to resolve the issue and take care of the return.

Bluefly strives to deliver the best service to our customers and apologizes for this technical error. We will be sure to refund the customer the correct amount and will reach out directly to the customer to confirm their payment method.

The customer's order is showing that they ordered the firming lotion but we will grant a return as a one time courtesy. We will accept as long as the items are unopened and original packaging is present. We will send return information via email along w a label.

Dear Revdex.com  We apologize for the experience this customer has had with the waffle maker they purchased from us.  We have reviewed the case and offered a refund for the product cost and the shipping fees.  Bluefly strives to provide the highest level of customer service, and we hope...

this customer feels happy with the resolution to this situation.  Thanks Bluefly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi, This complaint as resolved yesterday. Customer Service approved the return and the customer was sent a shipping label to return the item back for a refund.

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Thank you so much for your help and thank you for Bluefly assist with the return.
Sincerely,
[redacted]