Allisons Day Care Center & Pre

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Since the last complaint was closed, bluefly has not contacted me to send a return shipping label for the shoes like they said they were In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We apologize for the condition of the item received and have refunded the customer in full ($13.33) on 11/*/Bluefly apologizes for any inconvenience

Bluefly strives to deliver the best service to our customers and apologizes for their disappointment. We will be reaching out to the customer personally to resolve the issue.

Bluefly strives to deliver the best service to all customers and apologizes for the delay in your refund as well as receiving a response from our customer serviceOur marketplace vendor advised that two orders were received with one RMA number, resulting in a delay while further research was being
doneBoth orders have been confirmed refunded todayPlease allow 3-business days to see this amount reflected on your account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Thank you for reaching outA refund was issued for the lost order on May *** and case should be resolved

Bluefly is sorry to hear that the customer is unhappy with the item they received in their previous orderWe will be reaching out to the customer personally to address their issue

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I requested to not be held responsible for any shipping charges due to this lengthy and frustrating ordeal, and I have not been assured that I will be refunded the full $without subtracting any shipping feesI received the new shipping label and reshipped the returned package ASAP; the package is en route to the company, assuming the shipping label is correct this time
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Bluefly strives to deliver the best service to our customers and apologizes for the issues you have encountered with this order An error occurred, and your refund was accidentally returned in the form of store credit as opposed to refunding
your original payment option We have corrected the error with our credit team, and the refund will post to your original payment method within 3-business days This should solve the problem To compensate for the mistake on our end we will also be depositing $in store credit into your account

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me but the matter has NOT been resolved yet since the item in question has not arrivedI will make a decision promptly.
Sincerely,
*** ***

We apologize for the technical difficulties *** *** experienced trying to use store credit to make a purchase on our site Bluefly aims at providing a top of the line customer experience In order to make this situation right we have refunded *** $for order
*** The refund will show in 3-business days We have also added another $in store credit to the account to apologize for the inconvenience Please let us know if there is anything else we can do to satisfy this customer. Best Bluefly Customer Service team

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I will reopen complaint if any further emails sent by blueflyBad business practice that is had to be resolved by Revdex.com while bluefly ignored several attempts sent by me to resolve Will NEVER recommend not patronize
Sincerely,
*** ***

Dear Customer, We are sorry to inform you that on product marked Final Sale, we do not accept returns unless the product is damagedIf you believe that the item is damaged please send us a picture of the damageWe do apologize for the inconvenience. Sincerely, Bluefly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The bag tags were not attached to the allegedly new bag , I will let FTC do there investigationHave a good day and I am not going drop my complaint Thank you for your assistance.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi There,I believe a customer service representative has already reached out to youThe return was processed on June *** and will take 5-business days to appear in your account

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received a call.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has
NOT been resolved because:
[Your Answer Here]
I have tried calling blue fly and customer service representatives has put me on hold and hung up the phone on meThey sent a email saying they will refund my money back to my accountUntil I received my money back in my account I don't believe anything from this business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As instructed by Bluefly, I provided a receipt documenting the return shipping costI have not yet been refunded the return shipping cost.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I still have not received the refund. It's been days since they processed the return on their end and they quoted 3-business days to see the refund. I will gladly accept their response once the funds have been deposited back into my account. I did not want to be unresponsive while I waited out the 3-business days , however, I'm not comfortable accepting their response at face value. This is the time I've been told my refund was "processed" without actually receiving my money back
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for reaching outCustomer service is reaching out to you directlyYour product shipped yesterday via ***, customer service will send you your tracking number directlyEstimated delivery for tomorrow