Allisons Day Care Center & Pre

The refunds will be processed promptlyPlease allow 3-business days to see the funds depending on the card issuer

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I never received the merchandise they say they provided me with a tracking number but packages re supposed to be signed for and I didn't sign for anything neither did anyone in my homeI would like a full refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Bluefly strives to deliver the best service possible to our customers and understands your frustration in receiving unwanted magazines.We are happy to look into this with the publications you are receivingWe have reached out to you personally to retrieve more information about the publications you
are receiving so we can personally look into the issue and reach out to the necessary parties involved.Please note- that in the past we have done promotions including magazine subscriptions, but do not sell or release private information of our customers to other companies

Bluefly strives to deliver the best service to our customersWe apologize for this error and will be reaching out to the customer personally to resolve their issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
* ***

We are very sorry to hear that the customer is unhappy with the item receivedBluefly stands behind the authenticity of all products soldWe would be happy to reach out to the customer directly to accommodate their request

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I've forwarded pictures to the business but all they did was to send me automated we received your message and look into it messageOver and over againIt's been weeksNo real response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
* ***

Thank you for reaching out! Robbie Sherman was given a refund of $47.05for the two items that were returned to the vendor with in the day return period and that refund was given on 5/**/ Customer Service reached out to him on that same day to let him know one of his refunds was
processed.The reason his other refund was not processed are for the following reasons:Tracking number says not found on FedEx siteAll items were listed on site as final saleThe vendor advised that they did not receive these items back.The customer service team is in direct contact with the customer and has explained why he hasn't received a refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I
am responding back to this response from bluefly saying that they will ach back out to the vendorI was told this twice before, and without resolutionTherefore, this is not substantive enough for my confidence in resolving the matterHowever, I will wait to hear back from you.sincerely,*** ***
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Elizabeth Willis

We regret this customers bad experience with obtaining a return label and RMA from our team. This customer was emailed a return label on 10/**/with a Customer Service generated RMA We have also attempted to reach out to the customer via telephone to apologize for the delay, but were
unable to get a hold of this customer or leave a voicemail. The customer has been issued a return shipping label with tracking number *** We have also taken the liberty of refunding the customer before receiving their return The refund was processed today and should be seen on the customers billing method within 3-business days. Thanks CJ C*** Head of Customer Service for Bluefly.com

I apologize for any inconvenience this has caused you, but we cannot process a refundAs soon as you submitted a charge back with your bank we gave your bank all pertinent information, including the tracking of the package, which was also provided for you to track your packageYour bank decided not to award you your charge back, and the bank's decision is the one we abide by

Thank you for your feedback and we apologize for your experienceThe customer service team will be in touch with you and send you a new RMA and label with the correct address on it and process the return

On orders *** and ***, authorizations have expired and no funds are currently heldFor further information, we would suggest that the customer contact their bankTo note- these orders were cancelled due to verification procedures and information not matching

I hope our phone call was able to satisfyWe do apologize for your experience

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, AND WHILE I ACCEPT THE RESOLUTION, I THINK THE COMPANY DOES A SUBSTANDARD JOB:1) MAINTAINING ACCURACY ON THEIR SITE2) CHOOSING VENDORS TO ENSURE QUALITY PRODUCTS (the supposed on-sale $earrings that they mistakenly sent look like tiny pebbles on the flimsiest post I have ever seen.)3) FULLY TAKING RESPONSIBILITY AND EATING THE COST DIFFERENCE WHEN THEY ADVERTISE THE WRONG PRODUCT
Sincerely,
*** ***

Hi ***,This is the information that I am receiving from my teamPlease let us know the best way to contact you so we can resolve or you can contact Steven H*** *** at our corporate office.See the note below. *** put a hold on this transaction as a result of the customer claiming it was unauthorized.This was done on 3/* and *** has not released the transaction to dateOnce *** releases the temporary hold the customer will be refunded.The customer needs to follow up with *** to request they release the hold on the transactionFor their assistance, they can reference the following details:

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I am checking my credit card statements online, the authorization still on hold on the contrary to what company is saying after daysNo reason was given other than info mismatch for cancellations which is also not trueEvery single info that I supplied to company was valid and accurate, I already checked with my bankI cannot use the amount blocked in my card, 7th day now]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** of Bluefly was written to on 11/**/@ 12:pmGear *** *.Can you tell me what account has been credited ? If there is a number associated with it , please tell me the last numbers Thank you.You are right; it don’t see anything creditedI look forward to seeing it posted Thank you *** *** No Response from Bluefly There is no credit given backThere is no account to which the purchase was credited to It is not in the store credit account, it is not in my *** account or on a credit/debit account, as Bluefly was never given my credit card informationPLEASE DO NOT CLOSE THIS CASE UNTIL THEY VERIFY WHERE CREDIT WAS PLACEDMY REQUEST FOR VERIFICATION HAS BEEN IGNORED BY BLUEFLYAbove, you see a carbon copy of my email request to bluffly.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer has been allowed to return the itemThis matter is now closed