Allisons Day Care Center & Pre

Please find the attached TAMPERPROOF TAGS ON MERCHANDISEShould you need further clarification please let me knowI have show the tags up close so that you may see they are not re-attachable and TAMPERPROOF

We strive to deliver the best service to our customers, and apologize for the technical error experienced while checking out We have refunded the order in full today as both return shipments have been confirmed received

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. I have received the full refund. It is unfortunate that the Revdex.com had to become involved so I could receive my refund. thank you
Sincerely,
*** ***

Bluefly strives to deliver the best service to our customers and apologizes for your experienceWe would be happy to accept the order received for a full refund if you would like to returnWe will also be reaching out to you personally to address any further concerns

Revdex.com: all rights reserved
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Whenever people do business with someone in commerce; isn't it done by contract? Please see Black Law's dictionary 4th Ed under contracts: implied, verbal, etc, Also please see Uniform Commercial code : *** ** *** *** ** *** *** *** **.Therefore; there has to be a contract inorder for a business to interact with one of the people.There was a refund received on 7/*/for the aforementioned $plus change Let it be known that I am grateful for the refund of the red shoes; I reserve the right not to require any further action on my part for it I intended to receive the promised refund for the return of the blue shoes and that was my goal.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is mostly satisfactory to me and the matter has been resolved. The charges for returned items have been credited back to my credit card, however the businesses promised $store credit is not reflected in my account at this time
Sincerely,
*** ***

Bluefly apologizes for your experience and will be reaching out personally to resolve the issue

Dear ***, We apologize for your experienceA customer service representative from Bluefly has reached out to you and taken care of your requests. Best, Carly

Bluefly strives to deliver the best service to our customers, and is very sorry to hear that the customer did not receive the remaining items from order ***. We were doing our best to fulfill this order, however there was an inventory issue with one of our business partners, and
we are going to need to cancel the remaining items in this order. We have made sure that the customer has been refunded in full for the three Clementine t-shirts today

We apologize for your experience at BlueflyThe customer service team tried to refund your order last night but the refund was rejected as you had filed a complaint with ***Unfortunately, we can't refund you until you request *** to release the dispute

Hello Revdex.com We apologize for the mix up on reaching out to *** Unfortunately our site does not support exchanges, but we will reach out and make sure *** is taken care of in some sort of a refund This product was used by the customer, but we understand her frustrations and are working to make it right with her. Thanks Bluefly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:Bluefly stated they tried to reach out to me for a store credit, till this date I have not received a call I noticed in the response they mentioned they are sorry for the experience" Linda" had, and my name is *** *** is the mediator from Revdex.com Maybe they reached out to her But if you can forward them my number ###-###-####, my name is *** Or provide a name and number of someone I can speak to over at Bluefly it will be much appreciated.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. I caution you that your length of delay is unacceptable You should give more attention to customer needs and communication You need a mSales Manager on board *** was goodWho will take her place? Sincerely,
*** ***

Thank you for reaching outFor order *** which is the incorrect shoes received, the CS team sent a label and RMA to you to ship the shoes back for a refund and advised that the fastest way to receive the correct pair is to send back the pair for a refund and place a new order as we do
not process exchanges.For the refund that you are waiting on, can you please confirm whether the order number is *** or order ***?Order *** has been refunded on June * however order *** has a return label generated but it has not been sent back because there are no scans. If you need further assistance please email ***

Thank you very much for reaching out and we apologize that it has taken so long for our customer service team to respondA customer service agent will be in touch with youBluefly has refunded the amount that you requested including shipping and you should see the funds in your billing statement
in approximately 3-business days

We apologize for the time it has taken for the customer to receive their
complete refund on both orders returnedWe would also like to confirm that a
refund for order *** (Style
# *** *** # *** and Style # *** SKU # ***) in
the full amount
has been completed today (12/*/15), and will appear on the
customer’s account within 3-business days depending on their card issuer

We are sorry to hear that the customer is unhappy with the item receivedPlease note that our description clearly states on the item description the following: Pre-Owned Condition: B - FairDiscoloration, visible wear or other marksWe would be happy to reach out to the customer privately to
provide a resolutionPlease also note that we stand behind the authenticity of all designer items sold on our website

Thank you for reaching out. This refund was processed 06/** and pushed through today. The customer should see it in their account in the 5 business days.

Hello Revdex.com  We have reviewed the customers case and decided to refund in this situation.  Bluefly strives to produce the best customer service and we feel we have done our best to save a customer experience.  Thanks Bluefly