Amazon.com

still haven't addressed my refund or even acknowledged the evidence of my hacked accountIt' easyRefund me and send the money as a check Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I am still waiting for the $to post to my CC Sincerely, [redacted]

Hello,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your email and I'm sorry to learn about your recent experience with an Amazon and for the negative encounters you've had with our Customer ServicesIt's our goal to provide exceptional customer service every time we're contacted, and this wasn't what you experiencedPlease know that I'm in the processing of reviewing your contacts and I'll be escalating any coaching or retraining opportunities to their appropriate supervisors.Further to your correspondence, I've verified the details and can see that we have restored your access to this accountYou should now be able to sign into your account as and place orders.Additionally, I've confirmed your Amazon Prime membership has been canceled on August 24, You should've received a refund of $for the membership feeRefunds typically process within 3-business days and appear as a credit on your statementWhile we are unable to offer you compensation in relation to this matter, I've contacted the Audible teams about the charges you've mentionedPlease allow me 3-business days to research the issue so we make sure the matter is taken care of properlyAs soon as I receive any information, I will email you with an update.Again, I'm sorry the service we provided was not up to the usual standards you've come to expect from us at Amazon.comI hope you'll give us another chance to prove the high quality of service we normally provide.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diana E.Amazon.comhttp://www.amazon.com

I want my 80$ its mine I rightfully paid for it that is defined as theft I dont want my account back I want a check for sent to my house or a gift card with on ot that I can give to someone else to use as a gift Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Hello [redacted] ,I'm Purna C [redacted] from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the experience you had with your recent orderAlthough it’s our intention that problems will be rare, when you do need to get in touch with our team, it’s our hope you’ll find your conversation with our representatives timely, accurate, and of course, pleasantI regret this wasn’t the case for you, and I’ll be following up personally with the appropriate management team to ensure proper training is provided for the future.I checked your account and see that you were charged of $and $on October 18, and October 20, for the items listed below from order # [redacted] :Shippment#was charged $on October 18, 2016"NTW NHDMI2P-006P 6' Ultra HD PURE PRO 4K High Speed HDMI Cable Offers 4X The Clarity ""Sabrent USB TO SATA/IDE 2.5/3.5/-INCH Hard Drive Converter With Power Supply & LED Activity Lights[4TB Support] (USB-DSC5) "Shippment#Charged $on October 20, 2016"Seagate 500GB Gaming SSHD SATA 8GB NAND SATA 6Gb/s 2.5-Inch Internal Bare Drive (ST500LM000) "Even though you placed a single order, your purchase may be split into multiple shipments or even multiple ordersSince we charge for items when they're shipped, you may see separate charges if the order is split into multiple shipments or ordersThe total amount charged should add up to the amount displayed when you placed your order.In this case, it appears we authorized the full amount of the order, $86.80, as we thought we could ship all the items at the same timeWe then found we could only send one item and we charged you $for itWhen we were able to ship the remaining items, we had to request new authorizations in the amount of $Your actual charges total $and any lingering authorizations should drop off in accordance with your issuing bank's procedures for holding authorizations.You can view your payment details in the order summary in Your Account:https://www.amazon.com/gp/css/summary/edit.html?orderID= [redacted] if you'd still like to close your account, I want to make sure that closing your account won't cause problems with any open transactions or other websites you might visit.Here are some things to keep in mind:-- If you use your Amazon.com lon other sites (e.g., Audible.com, certain international Amazon sites, etc.), you'll also lose access to those accounts.-- If you've placed orders on AmazonLocal, you'll no longer have access to your vouchers.-- Any open orders you have will be canceled.-- All subscriptions will be canceled (Amazon Prime, Subscribe and Save, etc.).-- If you have a remaining Amazon.com Gift Card or promotional credit balance, you won't have access to use the funds.-- Returns and refunds can't be processed for orders on closed accounts.-- You won't be able to access digital content (Kindle, Amazon Video, Amazon Appstore, Digital Music, etc.)-- You won’t be able to re-download content from your Games & Software Library.-- Your Amazon Payments account will be closed and can't be reopened.-- We can't transfer the history of an account to another account.-- You'll no longer have access to your Associates, Amazon Web Services, Seller, Author Central, Kindle Direct Publishing and/or Mechanical Turk accounts.-- If you have an Amazon Web Services account, please contact AWS customer support for assistance with closing your AWS account :https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/aws-accoun...⇄ you've reviewed this information and still want to close your Amazon.com account, write back by visiting the address below:https://www.amazon.com/gp/help/rsvp/rsvp-mi.htmlI hope this helpsWe look forward to seeing you again soon.Regards,Purna C [redacted] N.Amazon.comhttp://www.amazon.com

Hello, I'm Wilmani from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I'm sorry to learn that your account is hold because of a transaction that was performed without your authorization on your amazon account I'm sorry, after a thorough review, we have decided not to restore your full access to your amazon account We have closed this account because our records show that we closed another related account of yours for not meeting the terms of our Conditions of Use agreementWhen we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site If you had open orders on this account, those orders were canceled when we closed the account You can view our Conditions of Use here: http://www.amazon.com/gp/help/customer/display.html/?nodeId= All other accounts related to yours have also been closedIf you were to open a new account, it would also be closedWe will not accept any additional orders placed under a new account, and we won't issue further refunds for those ordersWe've forwarded your comments to the appropriate team for reviewI appreciate the time you've taken to share your thoughts Please feel free to contact us directly by replying to [email protected] if we can be of further assistance Regards, Wilmani

Hello [redacted] , I'm Shalini Chauhan from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I'm so sorry for the frustration this matter has causedI'd like to assure you I've reviewed your previous correspondence with us and I can completely understand your concern about the overdraft fees you've been charged To help you, I've contacted our Billing Department and confirmed that they requested a refund of $to your card for the overdraft fees due to the prime membership This refund should go through within business days and will appear as a credit on your next debit card billing statementThey have also sent an email confirmation to your email address associated with amazon account I hope this helpsPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance Regards, Shalini C.Amazon.comhttp://www.amazon.com

Hello [redacted] , I'm Vijay K [redacted] from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I understand your concern about the orders placedI'm sorry for any inconvenience caused I've checked your account with appropriate department and confirmed that there is no fraudulent activity on your accountRest assure that your account has not been compromised All transactions are made on our secure server at Amazon.comOur secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactionsIt encrypts all of your personal information--including credit or debit card number, name and address--so it can't be read as the information travels over the internetAll of your credit and debit card information is stored on a secure, dedicated database Digital purchases on Amazon.com are immediately delivered to you electronically, and we do not offer a "Shopping Cart" ordering experience1-Click ordering allows us to process your payment quickly and deliver your digital items instantlyThe 1-Click ordering option for digital items stays available even if you turn off 1-Click Ordering for other purchases on your account When you click the button with the 1-Click icon that says "Buyfor $(price)," your order is placed with one click of the mouseImmediately after clicking that button, a note confirming your order will appear In this case, I'd recommend you checking with the other potential authorized users of your credit card or your kindle with your family members: - Do you have a son or daughter away at school who is authorized to use the card? Have you asked them about this charge or these orders?- Do you have a spouse, friend, relative, or co-worker who has access to your kindle and may have placed these orders? I realize click ordering is likely to make accidental ordersPlease understand that these orders might me an accidental orders, as it is placed with one-click ordering method and Rest assured your account privacy is well maintained and you account is secure Because electronic commerce is our livelihood, Amazon.com uses the strictest security precautions possible, including fully encrypted transactions through our secure server We encourage every victim of credit card fraud to report the incident to their local law enforcement officeAmazon.com cooperates with all such investigationsWhen presented with a proper subpoena, which we require to protect our customers' privacy, we immediately provide all information requested To make this right for you, I've processed a refund for the mentioned ordersYou'll see the refund on your statement in the next 3-business days Unfortunately, we'll not be able to offer any compensation for this kind of issues Please feel free to contact us directly by replying to [redacted] if we can be of further assistance Regards,Vijay K.Amazon.comhttp://www.amazon.com ===============================

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding the overdraft fee charged on your account and please accept our apologies for the inconvenience you had to place in this regardI've checked the previous correspondence and also your account and see that we have already refunded you for the Apps in fullThis refund was an exemption to our standard policy as this charge was not due to an error from our endUnfortunately, in this case we will not be able to refund you the overdraft fees.Please contact your issuing bank for further assistance regarding this matter.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards,Mythili,Amazon.comhttp://www.amazon.com

Hello,In order to research this charge, please reply to this email with the date and amount of the charge

Hello [redacted] ,I'm Abdul Nayeem from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern about the return shipping charged for the order # [redacted] I've checked and see that you've contacted our Executive Customer Relations team on February 6, and see that the refund of $for the remaining balance for Order ID: [redacted] has been issuedThe funds will revert back to your original payment method within 3-business days or sooner, depending on your bank's processing times.I hope this helps! We look forward to seeing you again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Nayeem S.Amazon.comhttp://www.amazon.com

Hello,I'm a member of the Amazon.com Payments team [redacted] received your email and requested that I research this issue and respond on his behalf.Due to the status of your account, funds will not be transferred to you until all open orders have shipped and any amounts paid for A-to-z claims on your orders have been deductedThis usually takes about days from the date your account was impacted, which was 02/12/2018, but funds may be held longerTo learn more about payment policies, search for "Getting Paid" in Seller Central Help

Hello [redacted] ,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding hold on your account regarding gift card amount used for payment of orders.In order to help you with this, I've personally reached out to our Account specialist team to look into this.As soon as I receive an update from our team I will get back to you with more information.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because: I have NEVER had another account with them!!! They put my refund for the stolen merchandise on an Amazon gift card which I no longer have access to because they closed my accountFurthermore, yesterday they tried to charge me for the prime membership and they had already closed my accountThey are thieves!!!! Their attorney jargon is not understandable to anyone other than an attorneyHowever, it doesn't even apply to me because I was a rather NEW customerThis is just an excuse I can send a copy of the police report to you at the Revdex.comI'm truly disappointed in Amazon for their treatment toward me when I was a victim of theft!!! If I can't reach an agreement through you, I will seek an attorneyThis is truly UNFAIR How can they even have an A- rating? I respectfully request that my complaint be left open for everyone to readPeople need to know what they're getting involved with when they deal with Amazon!!!! Sincerely, [redacted]

Hello [redacted] ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I understand your concern regarding refund of the retro charge amount for the order # [redacted] .Since this is a unique situation, I'm collaborating with our concerned team to work on a resolutionI know your wait has been frustrating and for that, I apologizePlease allow me business days to research the issue so we make sure the matter is taken care of properly.Thanks for your patience, and I’ll be in touch again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Prathyusha T Amazon.com http://www.amazon.com

Hello [redacted] ,I'm Srikanth from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to learn you haven't received the refund for the order # [redacted] you returned and I appreciate you taking the time in bringing this to our attention.I've checked and can confirm that we've successfully issued a refund of $in the form of Amazon.com gift card on August 15, The current gift card balance on your account is $You can view your balance and usage history in Your Account here:https://www.amazon.com/gp/css/gc/balance/Your gift card balance will be automatically applied to your next eligible orderIf you don't wish to use your gift card balance, you'll see an option to choose whether you'd like to "Use your Gift Card or Promotional Balance" on the "Select a payment method" pageAny unused gift card balance will remain in your account until it's applied to an orderThis option is not available for 1-click orders.To learn more about using your gift card, visit our Help pages:http://www.amazon.com/help/gcPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Srikanth.GAmazon.comhttp://www.amazon.com

Hello ***, I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I completely understand your concern about the delivery of your recent order for Manga Studio 5.I've researched and see one of my colleagues has already created a replacement order for this item at no additional chargeAs per the available information, you can expect the delivery by December If you still have any concern, please let me know Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.I appreciate your patience and understandingHappy Holidays!

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear the problem with the "BenQ BL2420PT 23.8" IPS Designer Monitor for Adobe Creative Cloud (WQHD 2560xIPS 100% sRGB DisplayPort HDMI DVI D-sub) , 60Hz refresh rate", I understand you are upset.As informed earlier, refunds would go back to the same payment method that was used to place the order, we will not be able to change the payment method.You may go ahead and re order the item from us here's the link:https://www.amazon.com/dp/B01LHYIATAI realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters of providing refund, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Mahesh.VAmazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because Amazon billed me twice on several orders and the simple fact that can't see it, really gives myself as well as my bank, a very unsettling feelingThe fact I have to now go through all my orders and double check to make sure they haven't done this more than the couple of times that I caughtI have uploaded my bank statement showing both overcharges and yet Amazon can't seem to ADD? I am filing a complaint with the fraud department of Idaho State Department and Amazon will have to respond to them and make it rightSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I need Amazon to be my front in any dispute with the manufacturer of these headphones i.eAudio-TechnicaIt says on the warrany (published on Amazon's product details: U.STwo-Year Limited End-User Warranty Select Audio-Technica brand products purchased in the U.S.Afrom an authorized AudioTechnica (A.T.U.S.) dealer are warranted for two years from date of purchase by A.T.U.Sto be free of defects in materials and workmanshipIn event of a defect, End-User’s exclusive remedy is at A.T.U.S.’ election, the cost of repair, refund of the purchase price in the form of credit or cash, or replacement of the productThe product must be delivered to A.T.U.Sor an Authorized Service Center, prepaid, together with the sales slip or other proof of purchase dateThis warranty excludes defects due to wear, abuse, shipping damage, or failure to use product in accordance with instructionsThis warranty is void in the event of unauthorized repair or modification, or removal or defacing of the product labelingFor U.Sservice return instructions and procedure please go to: I want Amazon to negotiate with Audio Technica either to replace the item or repair it at no costI can send it to the US and give a US address (my son) as a return addressI want to know why I need to pay postage when the headphones stopped working within the warranty timeI need Amazon to step in, not as a nice front, but as a business who cares about its clients, and Amazon fails badly.Sincerely, [redacted]