American Airlines

Passenger has been contacted under case number [redacted]
on March 22, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because I never received the 55k miles. 
Regards,
[redacted]

Complaint: [redacted]
Dear American Airlines I appreciate your candid response.  It has taken 3 complaints on your website, and submitting a complaint...

through Revdex.com for you to dignify me with a phone call.   And that phone call was only "to follow procedure", as the representative told me,  but not to offer any further explanation or additional compensation.So, no you do not sympathize with my experience, and you have proven time and again that you do not care about your customers.  I am not asking for a special treatment because I am a Platinum member for life, after flown more than 2 million miles.  I am demanding a reasonable compensation to make up for my terrible experience.I respectfully decline your response and offered compensation of 15,000 miles.    The minimum compensation I am willing to accept is USD 1,000 or 100,000 miles.    Thank you[redacted]    
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  American Airlines continues to have no accountability for their actions.  No surprise.  Will do my best to never fly with them again!
Regards,
[redacted]

Complaint: [redacted]I am rejecting this response because: American Airlines responded that I should be filing a lost property questionnaire.  As was explained in the complaint, I filed a...

lost property questionnaire, which was emailed on December 7th, as well faxed, as well as mailed by [redacted] priority mail tracking number [redacted].  I requested compensation in the amount of $939.  It is obvious that the American Airlines agent who received the complaint did not even read it.Regards,[redacted]

Complaint: [redacted]
I am rejecting this response because:1. Sara did not bother to spell my name correctly. 2. I reached out to her via e-mail on January 7,2018 and never received a response on [redacted] behalf.
Regards,
[redacted]

Passenger has been contacted under case number 1-26517666723
on March 20, 2018. See attached. Passenger was also contacted by phone on March 30, 2018 to address concerns.

Complaint: [redacted]
I am rejecting this response because: I have not been contacted by American Airlines at all.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:As a customer I should not have had to use my frequent flyer miles from delta to book another flight because of American Airlines negligence. I'm just not going to do business with the company any longer. Wasted my time and funds. I will let all my military brothers and sisters about the treatment as well.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I received no correspondence or rectification of my issue from American Airlines. It appears that they would like to close the issue with no action and no correspondence. That is not acceptable.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on April 17, 2018. See attached.

Passenger has been contacted under case [redacted] on February 7, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: they have failed to refund the fees they unnecessarily invoked  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I never got a refund for my airline ticket.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have exchanged a dozen emails with American Airlines about this issue already.  Please see below.---------- Forwarded message...

----------[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]Dear Mr[redacted]Reference Ticket: [redacted]Thank you for contacting the Passenger Refunds Department.Thank you for taking the time to inform us of your concerns. We apologize that your request was not resolved to your satisfaction, however, the matter was given every consideration and we are unable to provide the resolution requested.Sincerely,[redacted]
[redacted]
[redacted]The information in this email is confidential and is intended solely for the addressee(s); access to anyone else is unauthorized. If this message has been sent to you in error, do not review, disseminate, distribute or copy it. If you are not the intended recipient, please delete this email from your email system.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case [redacted] and advised of the resolution.

Complaint[redacted]
I am rejecting this response because: Let me be very clear when I say that American Airline didn’t not try to solve this issue at the time of the damage nor are they trying to resolve it now. The ironic thing about it is if they will do this to a soldier they will do this to any customer. I flew from Italy with this bag as a carryon with no problems just to arrive at the airport in the states and be told as we were boarding the flight that I couldn’t bring my bag on. I was told it would they didn’t have room but when I got on all the compartment were empty. They lied and the same thing is happening now when they state that they tried to make a good faith effort to resolve. If that was the case then why did it take almost 8 months for them to reply? This is just an attemp by American Airline to get a good rating with the Revdex.com. I’m WARNING all soldiers past and present not to trust that American Airline is here to serve you because they didn’t serve me. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: "Nothing was done" Complaint is two years old.
Regards,
[redacted]