Arris Rebates

I am rejecting this response because: It is
4/5/and we have NOT received the check. We are in Utah and it is mailed from California, that should take days max and it has been weeks. We are respectfully requesting a new rebate check as we never received the firstAlso this was the first time we had been told what the check number was. We were told there was no way of tracking it and she had no further information

Check for this customer's rebate claim has been paidThis check was issued on March 15th and was mailed to *** * *** * ** *** *** ** *** Check number would have been ***The customer has been contacted and provided this information

The claim for this customer's rebatewas issued early last weekThe customer has been contacted and informed that their rebate check will be received shortly

This customer's claim has been approved for payment and a check is set to be issued this week

I am rejecting this response
because: They received the paperwork October 4, I have the receipt from the US post officeThey did not even start processing it until I called them on Dec23, It has been almost months & they cannot even give a date when they expect to mail the rebateI know this doesn't hold water, but the salesman assured me that I would get the rebate within 8-weeks, which is long pastHe assured me that all his other customers had received the rebate within that timeI'm sure he didn't tell me the truthI would like to know when I can expect the rebateOn March the it will be monthsI think this a little excessive, considering they will not even give an estimate of when it will be sent*** ***

Check for this customer's rebate claim has been paidThis check was issued on March 15th and was mailed to *** * *** * ** *** *** ** *** Check number would have been ***The customer has been contacted and provided this information

Our office confirms that a check for this customer was issued toward the end of last month to *** *** *** *** *** * *** ** *** but it appears the numbers on the zip code were transposedUsually if a check is mailed to an incorrect address it is returned to our office as
undeliverableTo date this customer's check has not been returnedI will review our accounts to make sure the check has not been cashed and if it has not been returned to our office by the end of this week a new check will be issued to Ms*** on the 19th

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Our office confirms that a check for this customer was issued toward the end of last month to
*** *** *** *** *** * *** ** ***"> but it appears the numbers on the zip code were transposedUsually if a check is mailed to an incorrect address it is returned to our office as undeliverableTo date this customer's check has not been returnedI will review our accounts to make sure the check has not been cashed and if it has not been returned to our office by the end of this week a new check will be issued to Ms*** on the 19th

I am rejecting this response because: It is
4/5/and we have NOT received the check. We are in Utah and it is mailed from California, that should take days max and it has been weeks. We are respectfully requesting a new rebate check as we never received the firstAlso this was the first time we had been told what the check number was. We were told there was no way of tracking it and she had no further information

The claim for this customer's rebate was issued early last weekThe customer has been contacted and informed that their rebate check will be received shortly

The claim for this customer's rebate is set to be issued early next weekThe customer has been contacted and informed that their rebate check will be received shortly

The claim for Ms*** has been received and a check for her rebate is set to be mailed on August 25th to the address we have on files. So she knows what to look for, our checks come in a white faced green backed envelopewhere you tear off the sides of the envelope and the check is
insideIt ismailed from Rebate Center - Arris Resources

I was able to locate the information for Ms*** andour records show that her claim is currently processingAt present the billingfor claims processed in February are out for auditng and our office has not yetreceived authorization to release payment for these claims, so at this
time Ido not yet have an exact date for when this rebate claim will be issuedBut thiscustomer’s claim has been added to the priority list of checks to be issued assoon as authorization to issue payment has been receivedI have made a note tocall Ms*** when I know that the claim is being mailed out

To whom it may concern:
I received in the mail today, the rebate for the $from Arris Resources
I received a call letting me know that the rebate check was in the mail and I would be receiving it in the next weekThis should close the complaint I filed
/>
*** *** * *** ***

The claims for this billing are still out for auditing but this additional inquiry has been noted so our office knows tohave your claim sent out to you as soon as the funds become available

I was able to locate the information for Ms*** and our records show that her claim is currently processingAt present the billing for *** *** *** claims processed in May is out for auditing and our office has not yet received authorization to release payment for these claimsA at
this time we do not yet have an exact date for when this rebate claim will be issued but this customer’s claim has been added to the priority list of checks to be issued as soon as authorization to issue payment has been received

I never did receive a check from the Rebate Center Appliance Factory Outlet $Rebate. It has now been 1/months since I sent in my rebate form with attached receipt. Please contact the company on my behalf again. Thank you*** ***

I am rejecting this response because: Five months is a ridiculous amount of time to process a rebate. There was no
mention in their response of why it took this long, only another date for a check to be mailed, not received. No apologies, no excuses and zero reason for the delay. Very poor business practice. I'll wait to see of the check actually shows up and clears the bank, then consider an appropriate response