Arris Rebates

The check for this customer's rebate is set to be issued early
next weekThe customer has been contacted and informed that their rebate check
will be received shortly

Revdex.com:
I have reviewed the response made by the business in reference to my concernI would like wait until I receive and cash the rebate check to close the case and say the issue has been resolved***

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Thank you that helped
a lotI show a check for Ms*** was mailed 12/to *** *** *** *** ** *** ** ***To date this check has not been returned to our officeI will check out bank accounts and see if the check has been cashedI will also contact the customer again and let her know the check has been issued

A check for this customer's rebate is set to be issued early next weekThe customer has been contacted and informed that their rebate check will be received shortly

The claim for this customer's rebate is set to be issued early next week.

I am rejecting this response because:?
they stated? "At present the billing for claims processed in September are out for
auditing and our office has not yet received authorization to release payment for these claims....? ? "? ? ? My complaint is if they received the rebate form? information first part of August, why was this not processed then and not until September?? This is total unacceptable.? ? Especially since the claim form states "allow 12? weeks from August 6, for delivery of your check."? ?

The claim for this customer's rebate was issued early last weekThe customer has been contacted and informed that their rebate check? will be received shortly

The claim for this customer's rebate is set to be issued earlynext weekThe customer has been contacted and informed that their rebate checkwill be received shortly

I am rejecting this response because: ? ? This is the same response ( verbatim) we received ? weeks after the claim was submittedGoing by their time frame of 8-weeks , we thought we'd see how it was progressingAttempts to contact them since then, go unanswered so that's why, now that we,re at the week mark, we requested your help in completing their obligationOur concern is that the longer they drag this out, the less chance they will honor their agreement.Thank you for your attention to this matter, we do appreciate your help*** ***

A check for this customer's rebate was issued on September 8thThe customer has? been contacted and informed that their rebate check? will be received shortly

Revdex.com:
I have reviewed the response made by the business in reference to my concernI would like wait until I receive and cash the rebate check to close the case and say the issue has been resolved.***

?
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I have received the check for $and? if Arrisrebates? sends the check for $they will have met their obligations

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThanx for your follow up! Looking forward ? to their follow thru too! ? ***;-)

?
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.? The check was received on 05/14/2016, eleven days after being issued and a full five months after the rebate paperwork was submitted.? Hopefully this company gets their act together and I don't have to deal with them ever again

The disputed rebate amount for this customer has been issuedThe customer has been
href="/ODRWeb/Business/ComplaintMessageView.aspx?MessageID=13284510#" "border-width: 0px 0px 1px !important; border-bottom- border-bottom-style: solid !important text-decoration: underline !important; padding-bottom: 1px !important; display: inline !important;">contactedand informed of his updated status

the check for Ms*** was returned to our office last weekThe zip code has been corrected and the check was reissued and sent out in today's mail

I am rejecting this response because: I have not yet received the rebate card in the mail (as of 12/16/2015)

"">Thank you that helped a lotI show a check for Ms[redacted] was mailed 12/to [redacted]To date this check has not been returned to our officeI will check out bank accounts and see if the check has been cashedI will also contact the customer again and let her know the check has been issued

I am rejecting this response because: I just don't believe it takes longer than 2 weeks for mail to come from...

California to upstate NY. They can say they mailed out that Check but who really knows if they did. I'm suppose to take their word thinking maybe I will forget it. This process has been going on sense June when I submitted the rebate. I think if they had any intention of sending a check in the first place it wouldn't have taken 4 months.[redacted]