Arris Rebates

I am rejecting this response because:Over two weeks ago I recieved the this...

response,Hello [redacted],Thank you for your inquiry. I was able to locate your information and our records show that your claim is currently processing. At present the billing for claims processed in December are out for auditng and our office has not yet received authorization to release payment for these claims, so at this time I do not yet have an exact date for when your rebate claim will be issued. But what you are doing is great because when this authorization is received your claim is at the top of the list of checks to be issued. I have made a note to email you when I know that your claim is being mailed out to you.[redacted]Rebate Client Service RepresentativeArris Resources LLC[redacted] 
[redacted]

the check for Ms. [redacted] was returned to our office last week. The zip code has been corrected and the check was reissued and sent out in today's mail.

Revdex.com:
I have...

reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I find it quite coincidental that now my rebate will be sent out early next week.  I do appreciate your immediate attention to this matter.  However I do not feel that this matter is totally resolved until I have the rebate check in hand,  I will contact you when the check has been received.  Again thank you for your attention to this matter

The claim for Ms. [redacted]'s $200 GE rebate for the purchase of her laundry pair has been issued. For the claim in question the customer qualified for a $200.00 rebate for the purchase of a matching GE laundry set. A copy of the original rebate form has been attached to this response for Ms. [redacted]'s...

review.

We were able to review our statements and confirm that the original check issued to this customer has not cleared our accounts. A new check has been issued and will be delivered via [redacted] [redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to my...

concern, and find that this resolution is satisfactory to me.
I have received the check for $35 and  if Arrisrebates  sends the check for $300 they will have met their obligations.

Mrs. [redacted]'s claim has been received and her rebate is slated for final processing. A check forher claim is set to be mailed out next week on Tuesday August 4tj and should reachthe customer within about a week after it is mailed out. So she knows what to look for,our checks come in a...

white faced green backed envelope where you tear off thesides of the envelope and the check is inside. It is mailed from Rebate Center- Arris Resources.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. I finally received the check in my hand by [redacted] today 4/11/16 and it's about dang time!  Still feel I would not have received this check had I not gotten the Revdex.com involved.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I have received the check for $35 and  if Arrisrebates  sends the check for $300 they will have met their obligations.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this...

resolution is satisfactory to me.
I find it quite coincidental that now my rebate will be sent out early next week.  I do appreciate your immediate attention to this matter.  However I do not feel that this matter is totally resolved until I have the rebate check in hand,  I will contact you when the check has been received.  Again thank you for your attention to this matter

I was able to locate the information for Ms. [redacted] and our records show that her claim is currently processing. At present the billing for [redacted] claims processed in May is out for auditing and our office has not yet received authorization to release payment for these claims. A at...

this time we do not yet have an exact date for when this rebate claim will be issued but this customer’s claim has been added to the priority list of checks to be issued as soon as authorization to issue payment has been received.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I agree with the response the company sent as long as it does happen and they follow through. If however I don't receive it I will continue to with my open case with the Revdex.com.

The claim for Ms. [redacted]'s rebate has been received by our office and is currently processing. The customer has been notified that she will be contacted by our office when we receive authorization to issue payment on her rebate claim.

I have been told that the check is in the mail. Upon receipt I will be satisfied but I have not received as of yet. Thanks.

I am rejecting this response because: This response doesn't tell me anything. Arris Resources LLC website reads " The status on my rebate says, "Processing," what does that mean?The processing and/or distribution of your rebate check can take up to 12 weeks from the postmark date. If it has been more than 12 weeks and you still do not have your rebate check, please feel free to contact Arris Resources Rebate Program Customer Service at [email protected]."   The Postmark date from my Rebate Claim was 01/10/2015, today is 5/15/2015.  Secondly, no reply back from my phone messages or emails. No mail sent to address the delay. Currently 18 weeks since the Postmark.  Customer service should do their diligence and contact the auditing firm for a date for authorization to release payment and when the rebate will be sent.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and...

find that this resolution is satisfactory to me.
Interesting that it says a replacement check - a check was never issued in the first place.  I'll believe it when I have the check in hand.  Thank you for your help!

The claim for this customer's rebate has been issued. The rebate was approved for $175.00 based on the washer and dryer pair purchased a copy of the original rebate forms has been attached for the customer's review. The check will be mailed to Ms. [redacted] at [redacted]...

[redacted] and will arrive in a white faced green backed envelope where you tear off the sides of the envelope and the check is inside. It is mailed from Rebate Center- Arris Resources.

The claim for this customer's rebate is set to be issued on Tuesday May 12th. The customerhas been contacted and informed that a date has been set for the issuance of their rebate check.

Customer states: I have not received any contact from the company yet but I did receive the check.

The claim for this customer's submission has been approved for payment and a check is set to be issued this week. Ms. [redacted] has been contacted and informed that her check will be issued soon.