On 4 Apr, Technician [redacted]. came to my house to perform an A/C check. [redacted] was super squared away, did everything by the book, and took the time to explain to me his equipment, his checklists and technical variables of his work. Thank you Anderson.
[redacted]
Anderson Plumbing and Heating and Air have always given my home prompt, courteous and efficient service. Recently had a leak that required extra attention to discover source. John knew who to call and the slab leak was discovered. He and Moe re-routed the hot water pipe in my garage and explained each step. Great service, wonderful representatives for Anderson Plumbing and Heating and Air Company business.
Per our conversation, this email is in reference to the above listed complaint regarding [redacted] to which the complaint has been resolved and the client is satisfied....
Please see email below from Ms. [redacted] as verification of resolution.
If you need any further details in order to close the complaint please contact myself or [redacted] directly.
Thank you,
[redacted]
admin operations manager
[redacted] ext. [redacted] Direct
From: [redacted] <[redacted]>Date: August 19, 2016 at 2:37:05 PM PDTTo: [redacted] <[redacted]>Subject: Re: My [redacted] experience
Mrs. [redacted],I appreciate your thorough response. With the information provided below I will happily to put this behind me/us and not have you or your team or myself spend any more time on the situation. I'll be expecting the check and am hoping my future experiences in line with the companies core values as I've read and heard about relating to your business. I applaud you for creating such a prosperous growing business.Again I truly appreciate your assistance in this matter. Enjoy the wedding and weekend. V/R,[redacted]
Salgau Roofing did a wonderful job repairing my leaking chimney. They were fairly priced and very professional. We had several other estimates and Salgau presented us a quote we could understand and trust. I highly recommend Salgau Roofing Company. [redacted] Sylvania , Ohio
It was wonderful to receive first rate and professional service from this company. I would recommend them to anyone wanting to have quality work done in their home. Ruban was first rate and a pleasure to work with. It's nice to find this quality of service still is available.
everything form scheduling to the actual appointment and repair was great. It could not have gone better! My Tech was very knowledgeable and went above and beyond.
[redacted] and his assistant [redacted] were Great! [redacted] was very thorough and professional in explaining the process.. In addition he pointed out a situation with our other air conditioner that was very helpful and could prevent serious damage.
I needed to replace a toilet and picked Anderson PHA from Angie's List. They scheduled me for the next day. The technician was very professional and expert in explaining to me in great detail what bad things could happen with some of our choices. For instance, I wanted a dual flush toilet and he explained that problems can and do arise when visitors to my home might push the wrong button. There were several other issues that needed to be decided before beginning the work, and he helped guide us in our decision making process.
The companies prices were higher than expected, but in the end probably worth it.
Great Service as promised. Phone call prior to service person coming to my home. Work fully explained and the actual work was as exact. Very professional and I like the 90 day guarantee. Highly recommend Anderson Plumbing and Heating.
Had another leak in our Quest/3M plastic plumbing in the attic (worst invention ever). This time it was small (last time was a BIG mess). Contacted Anderson PHA as we have used their service before and were very happy with the prior experience.
There were no issues with the initial contact. Their representative was very nice and had my info in the computer.
Received the 30 min courtesy call and [redacted] arrived as our technician within the time frame quoted.
As I have experience in the building trades, the interaction and explanations went smoothly. [redacted]'s assessment of the problem was spot on, confirming my initial inspection. And when located (the attic is a hot nasty place), our leak was repaired quickly.
I also inquired about a complete re-pipe of the house and [redacted] gathered all the necessary information so his office could create a quote for the work.
[redacted] was very courteous and professional and made sure all my questions were answered.
The whole process was very prompt and responsive. A visitation for a quote was scheduled quickly, a fair price was given, and the work was completed in a very reasonable amount of time (fixing some of my slate roof). I recommend them fully.
Prompt service. Dispatcher said they "have everything they need" on the truck. Well, except the part for my shower. But, [redacted] came back on Saturday (his day off) to install so all is good!
1. I called Anderson to get an estimate for new HVAC. Magil D. came to my residence and did a very in depth inspection of the existing system, discussing issues and components as he went along. He made everything very easy to understand as to the deficiencies and proposed services. NO HIGH PRESSURE SALES PITCH !!
2. When I elected to proceed with the work to install a new HVAC. A date was selected and confirmed in short order. The crew that came to my home consisted of Jacob B. and Adrian R.. They arrived in a timely manner, introduced themselves and commenced a quick tour of the premesis. They gathered the equipment to be installed and went directly to work. No breaks, no lag time, nothing short of full speed ahead. I could not have asked for a more professional, efficient group of workers.
To conclude, I recommend Anderson PHC , and the people I worked with, without reservation.
On 4 Apr, Technician [redacted]. came to my house to perform an A/C check. [redacted] was super squared away, did everything by the book, and took the time to explain to me his equipment, his checklists and technical variables of his work. Thank you Anderson.
[redacted]
Anderson Plumbing and Heating and Air have always given my home prompt, courteous and efficient service. Recently had a leak that required extra attention to discover source. John knew who to call and the slab leak was discovered. He and Moe re-routed the hot water pipe in my garage and explained each step. Great service, wonderful representatives for Anderson Plumbing and Heating and Air Company business.
Per our conversation, this email is in reference to the above listed complaint regarding [redacted] to which the complaint has been resolved and the client is satisfied....
Please see email below from Ms. [redacted] as verification of resolution.
If you need any further details in order to close the complaint please contact myself or [redacted] directly.
Thank you,
[redacted]
admin operations manager
[redacted] ext. [redacted] Direct
From: [redacted] <[redacted]>Date: August 19, 2016 at 2:37:05 PM PDTTo: [redacted] <[redacted]>Subject: Re: My [redacted] experience
Mrs. [redacted],I appreciate your thorough response. With the information provided below I will happily to put this behind me/us and not have you or your team or myself spend any more time on the situation. I'll be expecting the check and am hoping my future experiences in line with the companies core values as I've read and heard about relating to your business. I applaud you for creating such a prosperous growing business.Again I truly appreciate your assistance in this matter. Enjoy the wedding and weekend. V/R,[redacted]
Salgau Roofing did a wonderful job repairing my leaking chimney. They were fairly priced and very professional. We had several other estimates and Salgau presented us a quote we could understand and trust. I highly recommend Salgau Roofing Company. [redacted] Sylvania , Ohio
They did a great job. Work crew was professional and very cooperative.
It was wonderful to receive first rate and professional service from this company. I would recommend them to anyone wanting to have quality work done in their home. Ruban was first rate and a pleasure to work with. It's nice to find this quality of service still is available.
everything form scheduling to the actual appointment and repair was great. It could not have gone better! My Tech was very knowledgeable and went above and beyond.
[redacted] and his assistant [redacted] were Great! [redacted] was very thorough and professional in explaining the process.. In addition he pointed out a situation with our other air conditioner that was very helpful and could prevent serious damage.
Outstanding customer service, roof installation, and site cleanup.
I needed to replace a toilet and picked Anderson PHA from Angie's List. They scheduled me for the next day. The technician was very professional and expert in explaining to me in great detail what bad things could happen with some of our choices. For instance, I wanted a dual flush toilet and he explained that problems can and do arise when visitors to my home might push the wrong button. There were several other issues that needed to be decided before beginning the work, and he helped guide us in our decision making process.
The companies prices were higher than expected, but in the end probably worth it.
Anderson Plumbing Heating and Air did it again! [redacted] was a great technician!
Excellent work
Great Service as promised. Phone call prior to service person coming to my home. Work fully explained and the actual work was as exact. Very professional and I like the 90 day guarantee. Highly recommend Anderson Plumbing and Heating.
Had another leak in our Quest/3M plastic plumbing in the attic (worst invention ever). This time it was small (last time was a BIG mess). Contacted Anderson PHA as we have used their service before and were very happy with the prior experience.
There were no issues with the initial contact. Their representative was very nice and had my info in the computer.
Received the 30 min courtesy call and [redacted] arrived as our technician within the time frame quoted.
As I have experience in the building trades, the interaction and explanations went smoothly. [redacted]'s assessment of the problem was spot on, confirming my initial inspection. And when located (the attic is a hot nasty place), our leak was repaired quickly.
I also inquired about a complete re-pipe of the house and [redacted] gathered all the necessary information so his office could create a quote for the work.
[redacted] was very courteous and professional and made sure all my questions were answered.
The whole process was very prompt and responsive. A visitation for a quote was scheduled quickly, a fair price was given, and the work was completed in a very reasonable amount of time (fixing some of my slate roof). I recommend them fully.
Excellent Service !!
[redacted]. did a fabulous job !!
Prompt service. Dispatcher said they "have everything they need" on the truck. Well, except the part for my shower. But, [redacted] came back on Saturday (his day off) to install so all is good!
1. I called Anderson to get an estimate for new HVAC. Magil D. came to my residence and did a very in depth inspection of the existing system, discussing issues and components as he went along. He made everything very easy to understand as to the deficiencies and proposed services. NO HIGH PRESSURE SALES PITCH !!
2. When I elected to proceed with the work to install a new HVAC. A date was selected and confirmed in short order. The crew that came to my home consisted of Jacob B. and Adrian R.. They arrived in a timely manner, introduced themselves and commenced a quick tour of the premesis. They gathered the equipment to be installed and went directly to work. No breaks, no lag time, nothing short of full speed ahead. I could not have asked for a more professional, efficient group of workers.
To conclude, I recommend Anderson PHC , and the people I worked with, without reservation.
The technician was very courteous and helpful. They showed up early and finished the service quickly. They also came out on a Sunday!
Excellent service all around ...from the initial to the completion of the service. Our technician Quaide was knowledgable, friendly, and efficient.