AutoLoss.com

The process for a refund is on the website. The client refused to send us a denial letter from the insurance company, get a local dealer quote, or make an insurance commissioner complaintHe stated if did not get a refund he would send our report/ client information to every insurance
company. We can forward the email thread to any prospective customer. We do not have in writing any information regarding a denialfrom the insurance company The day he contacted me regarding a refund I got back to him within hours. We also have a toll free number he can call for quicker serviceThanks, Monica F*

My 2017Subaru Outback was T-boned in mid Febthis year (2018) and sustained damage Family members encouraged me to file for Diminshed Value, and found Autoloss.com Monica F.  put together an outstanding claim, which I pursued through the at fault Ins Co (Allstate)After a long time of haggling and getting very poor responses from Allstate I was finally offered 1/of what Autoloss had computed my loss to be worth Due to family sircumstances and lack of time I settled for the amount offeredI would not have received a dime if I had not had help from Autoloss Amanda was terrific in assisting me every step Thank You All!

Complaint: ***I am rejecting this response because:
I feel that I got scammed by this company because before I paid the $I spoke to Monica on the phoneShe said that if the Insurance doesn't pay at least the amount of the fee Autoloss.com is charging, I will get my money backI was never told that I have to do so much extra work myselfFor example getting my own estimate for the car and write letters to the commissionerI would have never used that company if they would have told me that in the beginningTOTAL SCAM! I work full time and go to school full timeThat's why I hired them after Monica promised me over the phone that they would to the work for me and get me the diminished valueI want my money backI did email them the denial letter from the Insurance saying that the paperwork submitted (that I got from Autoloss) was insufficient to get any money for diminished valueI want my money backThey should get an F rating in the Revdex.com for scamming peopleMaking promises over the phone that they don't honor.
Sincerely,*** ***

My attorney told me to call autolossI never leave reviews but the increase in Money was so good I had no choice The report was so good or the best in the industry as my attorney said I cashed a check for $ Thanks,

I contacted autoloss to try and get diminished value on car involved in accidentThey told me they would give me my money back if they couldn't get me any moneyI have been trying for about months to get refund with no luck

PSA
First of let me start off by saying this company is a total JOKE! They are liars they WILL NOT GIVE YOUR MONEY BACK PEROID!! You will not get a refund of any sortMonica is the biggest liar in this companySo unless you want to just give $to a bunch of dishonest people DO NOT USE THEM!! The insurance companies will only allow so much for deminished value and the line of crap they tell you before you pay them is not trueThe good reviews on them auto lose paid forThey do nothing you do all the work an even after you do all the work you still will not get your money backSo now you know this company isn’t what they pretend to beYou have been warned about this company so please do not hire them

Although I initially received a quick response from Monica with a formatted review of my DV, when my case was transferred to Eric, the responses almost stoppedWhen I first had contact with him and told him that the insurance Co.offered a $settlement, he asked me to ask how they come up with the $offer and when they responded and I sent their response immediately by emailI then called him that day and told him about itAfter weeks passed, I had to call him about the company’s response to their evaluation and when I got him, he had to "confer" with MonicaWhen I called again the next week, he advised me to file a complaint with the State Insurance CommissionI called him last on Friday, Feb about the State Insurance response and he said he would confer with Monica on MondayI didn't get a response and the following Monday, March 7th, I asked to speak directly to Monica who said she would respond within to hrsShe emailed me and told me to file a claim in sma

I hired auto loss for a diminished value claim and all was good when I talked to Monica on the phoneShe said I had a great diminished value claimGreat right? We started the process, I paid, I received the report and sent it overGot a call my claim was deniedNo ball with the insurance companyAfter I replied to their last email on October 2nd with info, I haven’t heard back from themdays and no replyI mean the least was you could reply to my emailFinally, after reaching out again I was told they’d do a formal review on my file for the refundI then get an email with a court release? I didn’t request a court release I requested a refund I’ve also filed a complaint with the insurance commissioner as in the guide you get with the report and the Insurance commissioner also denied to helpSo now I’d like a refund since the outcome resulted in nothingI’ve done everything including going to the dealer as I was askedI have the email thread/threads and if needed

This company is a complete waste of money I paid $for a generic report which my insurance company laughed at I was under the impression that Autoloss would actually help me with my case - instead I am out $for a few sheets of paper When I have emailed them for assistance they have not taken any action on my behalf when they choose to respond to my emails In addition to my insurance claim which has been a nightmare, I am out $ This company is a complete scam and I will be reporting that with Revdex.com also When I asked Monica for a refund she sent me the guidelines and wanted me to send her a bunch of information even though her company did ABSOLUTELY NOTHING except send me a generic report Thank you for adding to my headache, Autoloss I recommend no one ever uses this scam of a company

My experience with Monica and the helpdesk was very positive friendly courteous and gave me plenty of information I got The exact amount of her appraisal I would and did recommend auto loss to Friends

Complaint: ***I am rejecting this response because: A)I get a fair market value from the *** ***, ** dealer and it was The insurance company sent a rejection of that amount so did not payYesterday we traded our *** and got for itI did inquire to the ** Insurance Commissioner as to how they handle diminished and I did not receive a replySo Autoloss.com first telephoning a value of and then in their report stating is way off, it is a ploy to have the customer pay the $and then give a report with an inflated value of diminished value that they can not substantiateInstead they have the customer do the real work only to find out that Auto loss's value is not based on fact or in any way substantiated.They quote dealers who *** they won't take accident carsObviously there is a market for dealers who do and we just realized thatWe continue to feel that we are owed our refundWe would think that Revdex.com by now has enough facts to rule in our favor as well as addressing their unfair business practices
*** ***

This is the second time my wife and I have used AutoLoss.com, following our previously successful diminished value claim for two cars
Our claim this time around was for the same two cars, both of which were flooded as a result of Hurricane Harvey
With AutoLoss.com's help we were able to reach a settlement with our insurance company, increasing the settlement by $16,and $6,respectively for our cars
We are not experts in navigating through claims with insurance companies, which is something that insurance companies rely on in order to minimize their paymentsThe job title of Insurance Adjuster is just as it sounds, someone who works for an insurance company who's job it is to "adjust" a claim to the lowest possible amount, delivering higher profits to the insurance company
Engaging with the appropriate expertise, such as AutoLoss.Com represents the best possible chance of keeping the insurance companies honest, and you receiving a check that is ultimately fair for you
AutoLoss.com acted professionally throughout the claim process, were knowledgeable and secured a market-based result that met our expectations

I have to say I am completely impressed with this company I was originally offered just $for my claim Because of Autoloss, I was able to receive $of my $diminished value I was also refunded my appraisal fee Customer service was top notch! I received responses from both Monica and the help desk within hours From start to finish, I came to an agreement with the other insurance company in days I highly recommend Autoloss, Inc., they are the real deal!

*** offered me $for DV on my toyota After using autoloss *** settled for just over $I could not say enough positive things about them

Worst company ever !!! first they tried to help you out, they take too long to answer and you have to be bugging them with calls and email for them to take action, first they act like they are gunna help you but as soon as you paid the $they wont help you out anymore, they keep telling me the same thing over and over again avoiding helping me and making excuses, by this point they don't even answer my emails or calls, Monica F* is a scammed and forget about the "get your money back" part on their website that's not going to happen, be aware of this company, professional scammers guarantee!

Monica and her team at autoloss did a phenomenal job on my diminished value claimI was able to settle my claim higher than I expectedThank you so much for the information you provided for me to negotiate a much higher amount

I was very pleased with their service.Very professional, excellent communication
They took over settlement talks with *** *** ***,
Received over twice the amount that *** *** appraisal company offered
*** ***,  

I hired autoloss.com and they were very reasonable with their pricesThe process was simple and Monica and her staff really know what their doingThey were very informative as to the process and the timelinesI was very happy with the outcome of the new settlement I received with the Help the autoloss team
I would recommend them to anyone who is unhappy with what the insurance company appraisal and I they feel their vehicle is worth more contact them and give them a chance to make you money

Worst company ever !!! first they tried to help you out, they take too long to answer and you have to be bugging them with calls and email for them to take action, first they act like they are gunna help you but as soon as you paid the $they wont help you out anymore, they keep telling me the same thing over and over again avoiding helping me and making excuses, by this point they don't even answer my emails or calls, Monica F* is a scammed and forget about the "get your money back" part on their website that's not going to happen, be aware of this company, professional scammers guarantee!

Monica,
I just wanted to let you know I received a wire transfer from *** *** in less than a month (8/2/17) the almost three times the original amount from 4,to 10,You and your staff were very helpful through this process
Thank you so much,
***