Bell Spagnuolo Surrey

Revdex.com:At this time, I have not been contacted by Tech Matrix Infosolutions Inc regarding complaint ID [redacted] Sincerely, [redacted] And [redacted]

Dear ***,thank you for writing meWould you please contact me at ###-###-#### or [redacted] ? I have requested a little investigation regarding your case, and sales team could not confirm to me that we have you as a customerI would need last digit of the card that you have used, and the name on the card if it was different than yoursThank youRegards, Sophie S***

Dear ***,thank you for writing mePlease allow me to use this opportunity to express my regret regarding your experienceI have issued you a full refund in form of a check # [redacted] in the amount of $and it will be mailed to you via certified mailUnfortunately here from the main office I am not able to charge a card nor to issue a refund electronicallyTherefore, I hope refund in form of a check will be good with youI have contacted sales department and cancelled your contractPlease let me know if there is anything else I can do for youRegards, Sophie

We from Tech Matrix are issuing a full refund to this customer: [redacted] in the amount of $ [redacted] will contact this customer separately since they communicated directly with this customerThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] My issue is with Techmatrixinfosolutions and my case ID number is [redacted] I could not reach the person who had emailed Monday, Oct**, and given me a phone number to call, but I was put through to Dn ( pronounced Deann) who said I must wait 7-business days from Oct [redacted] for a refund, and that I should not pursue a dispute with my credit card company.That dispute can't be opened yet anyway You must wait days with [redacted] ***, but they do have on record that I am pursuing this issue.Thank you for your communications Sincerely, [redacted]

We from Tech matrix, parent company of YodaCare are issuing a $refund ck#***Yoda Care will respond separately to this claim, since they had a direct contact with this customerThank you

Dear [redacted] ,Thank you for writing mePlease allow me to use this opportunity to express my regret regarding your experienceA full refund is issued to you via check # [redacted] in the amount of $269.99, and it will be mailed to you today via certified mailThank you

Revdex.com:At this time, I have not been contacted by Tech Matrix Infosolutions Inc regarding complaint ID [redacted] Attached are emails that the company sent me promising a $refund but they have not followed through and have not given me the refundSincerely,*** [redacted]

We have sent a certified check to this customer on 08.**We have also notified via email this customer that the check is issued and that is mailed to himThe same attachment that is attached here was emailed to this customerThank you

Dear [redacted] ,thank you very much for writing mePlease allow me to use this opportunity to express my regret regarding your experienceA full refund is issued to you in form of a check # [redacted] in the amount of $and it will be mailed to you via certified mailPlease let me know if there is anything else I can do for youRegards, Sophie

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]To whom it May Concern:I did respond to this complaint on Stating that I did not receive the refund from yoda care I do not want this case closed In fact if I can take legal action against this company I would like to do so.If you could help in this process Or guide me through any other further action that can be taken against this company it would be greatly appreciated This company has to be stoppedI did receive a telephone call from Yoda Care last week stating that they would send me a certified check for refund of the amount of $+ the returned check fee from the previous check that I received from themI have NOT received the certified checkThis is getting quite ridiculous This company is VERY FRAUDULANT!!! Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear ***,Yesterday you wrote me an email, and I wrote you back to please contact me so we can resolve this issue for youOnce again, my phone ####-###-####, my email [redacted] .My working hours are from 10am - 6pm eastern timePlease feel free to contact me, I would be more than happy to assist youThank youRegards, Sophie S***

At this time, I have been contacted directly by Tech Matrix Infosolutions Inc regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] Actually they have not contacted me, but I have called them times They say the money has been sent to my bank, but it has not shown up on my bank account They tell me to wait days each time Once, they said it was a "glitch" but it has been fixed The last time I talked to them, they said the money will be in my account on I really don't think they intend to return the moneyAny help you can give will be greatly appreciatedThanks*** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear ***,thank you for writing meMy name is Sophie S***, and I am a new manager at Tech Matrix, parent company of [redacted] ***Please allow me to express my deepest regret regarding your experienceI took my time to investigate in order to see what happened, and first of all [redacted] service is inbound only serviceThey do not have ability to make phone calls only to receive themI am not sure at this point, who is calling youBut I am sure no one from Tech Matrix or [redacted] is calling youBut please feel free to contact me at ###-###-#### I would really like to see what we can do in order for this calls to stopI am deeply sorry for your health issues regarding this callsThere is no reason, why you should be called so many timesIf I would know phone numbers from where this calls are coming to you, that would certainly help to investigate furtherI am wishing you all the best, and looking forward to speak with youWith deepest regards, Sophie

Dear [redacted] ,thank you very much for writing mePlease allow me to use this opportunity to express my regret regarding your experienceA full refund is issued to you in form of a check # [redacted] $and will be mailed to you on Monday 11.**via certified mailRegards, Sophie

Dear ***, thank you for writing meUnfortunately I think there is some confusion hereYou are not our customer, I have checked our records and we do not have you on file, nor do we at Tech Matrix Info Solutions ever ask our customers to pay via [redacted] ***Our customer pay us exclusively via credit card, or check mailed to our main office here in New YorkI am wishing you all the bestSophie

Dear [redacted] ,thank you for writing mePlease allow me to express my deepest regret regarding your experienceI have issued you a full refund in form of a check # [redacted] in the amount of $269.99, and it will be going out tomorrow via certified mailThank you

Dear ***, thank you for writing mePlease allow me to use this opportunity to express my regret regarding your experienceA full refund is issued to you in for of a check # [redacted] in the amount of $and will be mailed to you today via certified mailTo remove program, please go in start > control panel > remove programs, and than choose which program you wish to removePlease let me know if there is anything else I can do for you? Thank youRegards, Sophie

On Dec***, , I was on my computerMy screen went blank then 0's and 1's started rolling across the screenA message popped up and said my computer was infected and to call this number for Microsoft techniciansI tried to turn off my computer and could notI panicked and called the number listed.The next day, I received a call from the technician who demanded an additional $ to be sent to him in New Delhi IndiaI then realized I had been scammedI called the [redacted] company and started a dispute claim which is still ongoingAttempts to resolve the situation have been rejected by Tech Matrix Solutions

At this time, I have been contacted directly by Tech Matrix Infosolutions Inc regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I haven't heard from themI assume they are too busy ripping off people In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***