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Bell Spagnuolo Surrey

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Bell Spagnuolo Surrey Reviews (213)

Revdex.com:At this time, I have not been contacted by Tech Matrix Infosolutions Inc regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],thank you for writing me. Please allow me to use this opportunity to express my regret regarding your experience. If you are not successful in obtaining your credit via your card provider, please feel free to contact me, so we can issue you a credit. Please consider, once you contact main...

office via Revdex.com, credit is only given in form of a check. Regards, [redacted].

Dear [redacted],thank you very much for writing me. Please allow me to use this opportunity to express my regret regarding your experience. A full refund is issued to you in form of a check #[redacted] in the amount of $369.99 and it will be mailed to you via certified mail. Please let me know if there is...

anything else I can do for you. Regards, Sophie.

Revdex.com:At this time, I have not been contacted by Tech Matrix Infosolutions Inc regarding complaint ID [redacted].Sincerely,[redacted]

Dear [redacted],Thank you writing me. My name is Sophie S[redacted] and I am the new manager here at Tech Matrix, which is a parent company to [redacted]. I understand your concern regarding the rating, and I would like to inform you that a full refund is issued to you [ck#[redacted] $143.99] This...

check is going out tomorrow via certified mail. Please let me know if there is anything I can do for you. Regards, Sophie S[redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am responding to the complaint ID [redacted].  I did receive a check for the refund which was due to me from Yoda Care on July *, 2015.  I deposited to my bank account and it was returned to my bank.  Now I have also incurred fees for a returned check.  Please advise in what I am to do now? Thank you.[redacted] 
Sincerely,
[redacted]

As per the desired settlement of the customer, we have processed a full refund and have issued a check for $430.00 with the check #2486 to the customer. The check should reach the customer within 5-7 business days.We have also tried calling the customer in this regard to clarify any doubts he may...

have on us being legitimate, however, the customer was not available. We, therefore, would like to take this as an opportunity to assure that we are a legitimate company and that we always represent us as a third party independent technical support provider. We always ensure that any customer who is registering with us have a complete clarity on us being an independent company and not affiliated to any other software or hardware manufacturer, before they register with us.We do not register any customer unless we get a "yes" from the customer during the verification process by a YodaCare Sales Verification Officer who clearly represents us as an independent third party technical support provider before taking verbal authorization from the customer.We really work hard to please our customers and our 30 days money back guarantee policy is made to ensure any customer who do not wish to stay with us may leave us on a good note with their money refunded immediately. Regards,YodaCare

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]To whom it May Concern:I did respond to this complaint on 7/**/2015.  Stating that I did not receive the refund from yoda care.  I do not want this case closed.  In fact if I can take legal action against this company I would like to do so.If you could help in this process.  Or guide me through any other further action that can be taken against this company it would be greatly appreciated.  This company has to be stopped. I did receive a telephone call from Yoda Care last week stating that they would send me a certified check for refund of the amount of $269.99 + the returned check fee from the previous check that I received from them. I have NOT received the certified check. This is getting quite ridiculous.  This company is VERY FRAUDULANT!!! Thank you,[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have not gotten a reply to my complaint ID [redacted], but I have personally resolved the issue. I no longer need contact from the business. Thank you. 
Sincerely,
[redacted]

Dear [redacted], thank you for writing me. Unfortunately I think there is some confusion here. You are not our customer, I have checked our records and we do not have you on file, nor do we at Tech Matrix Info Solutions ever ask our customers to pay via [redacted]. Our customer pay us exclusively...

via credit card, or check mailed to our main office here in New York. I am wishing you all the best. Sophie.

Dear [redacted],Thank you for writing me. I have read your complaint, and please allow me to use this opportunity to express my regret regarding your experience with [redacted]. A fill refund is issued to you in form of a check #[redacted] in the amount of $187.00 and will be mailed to you today via certified...

mail. Please let me know if there is anything else I can do for you. My phone ####-###-####Regards, Sophie.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Received  the following by email.I went and signed for the letter yesterday. Deposited check. Thanks a lot. Told my wife it's suspicious that they'll refund so fast. To me they know they were in the wrong and hope people won't complain and keep the money but if they do they refund cause they know they were in the wrong. Thanks a lot for helping us. Really appreciate it.
Sincerely,
[redacted]

At this time, I have been contacted directly by Tech Matrix Infosolutions Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:
The company called our house yesterday evening and offered to wire us $600.00  My wife said we lost $1,400.00 and the...

person said "oh yes, there's another $730.00 we owe you.  My wife wanted him to talk with me because she didn't know anything about wiring money.  She asked him to call me at work and then call her back in 1/2 an hour to let her know what happened.  He said he would make those calls but he didn't.  He also told my wife he'd call me at 8:00 AM this morning at our house.  He hasn't called all day.He wouldn't leave a phone number with my wife.  This is where things sit as of 5:40 PM 2/**/16.  Your AnsThewer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], If you are disputing through your credit card company, than I will stop the check, since than we have to go first via charge back process and let see where that leads. I am not sure if you are aware, but it can happen that you get your funds back or not, since it is up to your credit card provider to make this decision. Once you start this process, we have to send a response to you credit card company. This process can last up to 2 months. When a customer writes a complaint to Revdex.com, from our office here we are able only to refund you in form of a check. And that refund is a full refund, and check arrives in few days. So please let me know how would you like to proceed. Feel free to call me at ###-###-####, or email me at [redacted]. I am more than willing to help you in any way I can. Regards, [redacted]

Dear [redacted], we have sent you a bank check, in the amount that you were charged by our company. That all that we are able to do. There will be no more checks issued regardless of that if you find this response  satisfactory or not. There will be no more reply's as well.

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Address: 1800 13401 108 Ave, Surrey, British Columbia, Canada, V3T 5T4

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