Bold North America LLC

Initial Business Response /* (1000, 5, 2015/06/10) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on June 18, The copy online clearly provided *** with a
choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on July 3, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on July 3, to our recurring monthly service at $per month.'' Accordingly, on July 3, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charges totaling $Our customer service team refunded *** the amount of $as of June 9,
We trust this addresses any concerns you may have
Initial Consumer Rebuttal /* (3000, 7, 2015/06/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no e-mail sent noting subscription fees contrary to what the company claimsSeeking full refund of unauthorized charges
Final Business Response /* (4000, 9, 2015/06/29) */
Thank you again for the opportunity to resolve this complaint from *** ***
As previously mentioned, our monthly charges are not refundableHowever, we value our customers here at LiveCareer and want to do all that we can to resolve any issues they may haveAs such, our customer service team provided a refund of monthly charges of $refunded on June 9, As of June 9, 2015, *** has received a refund of charges, for a total refund amount of $We will not be able to provide further refunds at this time
We trust this resolves this issue
Final Consumer Response /* (2000, 11, 2015/07/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Received and accepted refund

Revdex.com Complaint ID ***
Thank you for the opportunity to assist with this complaint from *** *** (“***”). We have reviewed our files and our records show that *** signed up to our Resume-Now portal in October 10,
Our portal provides a
14-day full access to its services for the amount of $1.95; afterwards, there is a $weekly fee billed every weeks for a total of a monthly fee of $39.80, that customers may cancel at any times by contacting us. The latter is part of our Terms of Use that all of our customers agree to before creating the account; just like *** had to do before creating this account. Please see the attachment with Resume-Now’s checkout page that validates this information.
On February 18, at 5:03pm, *** contacted our Customer Service team account and requested cancellation of her account as well as reimbursement. We usually do not reimburse for these charges due to the customer’s agreement to them before creating their accounts; however, we want to please our customers as much as possible. Therefore, as of today, the Customer Service team has reimbursed charges for $39.80. Her account has been cancelled and she will not be billed in the future.
Finally, considering that the *** had to agree to our Terms and monthly charges after the 14-day period for ($1.95), we trust this brings light to this complaint and resolves it

Initial Business Response /* (1000, 5, 2016/01/07) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on May 19, The copy online clearly provided *** with a
choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on June 3, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on June 3, to our recurring monthly service at $per month.'' Accordingly, on June 3, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charges totaling $Our customer service team refunded *** the amount of $as of January 4,
We trust this addresses any concerns you may have
Initial Consumer Rebuttal /* (2000, 7, 2016/01/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/05/07) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on January 31, The copy online clearly provided
*** with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on February 15, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on February 15, to our recurring monthly service at $per month.'' Accordingly, on February 15, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charges totaling $Our customer service team refunded *** the amount of $as of April 27,
We trust this addresses any concerns you may have

Thank you for the opportunity to resolve this complaint from *** *** We have reviewed our files and our records show that *** signed up for our Resume Builder services on February 17, The copy online clearly provided *** with a choice
of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long. *** chose to accept our offer for day full access, which automatically renews monthly On the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''. In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on march 3, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly charge Finally, *** was also sent an email to the email address provided to us on the same day confirming *** access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on March 3, to our recurring monthly service at $per month.'' Accordingly, on March 3, *** card was charged $for the applicable month of service.
Although our monthly charges are not refundable, Bold was willing to make an exception for *** and provide him a refund of monthly charge totaling $39.80. Our customer service team refunded *** the amount of $as of April 3, 2016.
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2015/05/27) */
Thank you for the opportunity to resolve this complaint from *** Lenwood ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on April 26, The copy online clearly provided
*** with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on May 11, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on May 11, to our recurring monthly service at $per month.'' Accordingly, on May 11, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide *** a refund of monthly charges totaling $Our customer service team refunded *** the amount of $as of May 25,
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2015/05/13) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on April 22, The copy online clearly provided ***
with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on May 7, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on May 7, to our recurring monthly service at $per month.'' Accordingly, on May 7, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charge totaling $Our customer service team refunded *** the amount of $as of May 11,
We trust this addresses any concerns you may have
Initial Consumer Rebuttal /* (2000, 7, 2015/05/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied that am getting a refund of $

Initial Business Response /* (1000, 5, 2014/05/20) */
Thank you for the opportunity to resolve this complaint from Ms***We appreciate Ms***' feedback and apologize for any inconvenience
We value our customers, and will take the necessary steps to ensure that the
information they receive is as clear and consumer friendly as possible
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2014/05/22) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on March 24, The copy online clearly provided ***
with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on April 8, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on April 8, to our recurring monthly service at $per month.'' Accordingly, on April 8, the card, which *** provided was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer is willing to make an exception for *** and provide him a refund of monthly charge totaling $Our customer service team refunded *** the amount of $on May 21,
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2016/03/04) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on January 29, The copy online clearly provided *** with
a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on February 13, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on February 13, to our recurring monthly service at $per month.'' Accordingly, on February 13, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charge totaling $Our customer service team refunded *** the amount of $as of March 1,
We trust this addresses any concerns you may have
Initial Consumer Rebuttal /* (2000, 7, 2016/03/07) */
Dear ***
I'm contacting you to advise I received an email today from the company stating they will refund the $fee charged to my accountI am satisfied with that resolutionThank you very much for your assistance
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/05/07) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files, and our records do not show any record of Ms*** signing up for any of our services
At this time we request further
information from Ms*** so we can confirm what services she signed up forWe note that she mentioned charges but we cannot locate any records of these charges or an account with the information provided on the complaintPlease have Ms*** confirm the last four digits of her card and inform you if there are any alternate email addresses that she could have used to sign up for our services
We look forward to receiving a further response so we can finalize this matter with Ms***
Initial Consumer Rebuttal /* (3000, 7, 2015/05/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't know how to contact this businessAs I stated in original complaint, they put me on hold on the phnoe and I have never gotten a respponse on email
Final Business Response /* (4000, 9, 2015/05/28) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files, and our records do not show any record of Ms*** signing up for any of our services
At this time we request further information from Ms*** so we can confirm what services she signed up forWe note that she mentioned charges but we cannot locate any records of these charges or an account with the information provided on the complaintPlease have Ms*** confirm the last four digits of her card and inform you if there are any alternate email addresses that she could have used to sign up for our services
The best way for this information to reach our customer service team is through the Revdex.comPlease have Ms*** submit the information requested through the Revdex.com's portal
We look forward to receiving a further response so we can finalize this matter with Ms***

Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files, and our records do not show any record of Mr*** signing up for any of our servicesAt this time we request further information from Mr*** so we can confirm what services he signed
up forWe note that he mentioned charges but we cannot locate any records of these charges or an account with the information provided on the complaintPlease have Mr*** confirm the last four digits of his card and inform you if there are any alternate email addresses that he could have used to sign up for our servicesWe look forward to receiving a further response so we can finalize this matter with Mr***

Initial Business Response /* (1000, 5, 2014/05/29) */
Thank you for the opportunity to resolve this complaint from Mr*** ***We have reviewed our files, and our records do not show any record of Mr*** signing up for any of our services
At this time we request further
information from Mr*** so we can confirm what services he signed up forWe note that he provided the date of the charges but we cannot locate any records of these charges or an account with the information provided on the complaintPlease have Mr*** confirm the last four digits of his card and inform you if there are any alternate email addresses that he could have used to sign up for our servicesAlso, we would request that Mr*** confirm whether or not a child of his, sibling or friend could have used the credit card that Mr*** referred to
We look forward to receiving a further response so we can finalize this matter with Mr***
Initial Consumer Rebuttal /* (3000, 7, 2014/06/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thank you for your response however I spoke with a young lady who took the information before so here it is againthe account is under *** ***
the emails are ***@hughes.net and ***@hughes.net the last for of the card are Again I Payed to print the resume and cover sheets only not a monthly feeThanks
*** ***
***@gmail.com
Final Business Response /* (4000, 9, 2014/06/11) */
Hi ***,
Being that the customer provided the correct email addresses, we were able to pull up both accounts that that customer was referring to
For email address ***@hughes.net - account is a Cover Letter Builder subscription which was started April and the customer was charged with $once
For the email address ***@hughes.net - account is under LiveCareer which was started April 10th and the customer was billed $twice
Both accounts are already cancelled and since the customer said that they diidn't know it was supposed to be a monthly subscription if they failed to cancel, although this was clearly stated on the sales page, I went ahead and processed refund of $for the Cover Letter account and refund of $for the Livecareer account
Thanks!
***
Final Consumer Response /* (2000, 11, 2014/06/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They stated they would return if that is done theI'm satisfied

Initial Business Response /* (1000, 5, 2016/01/04) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files, and our records do not show any record of Ms*** signing up for any of our services
At this time we request further
information from Ms*** so we can confirm what services she signed up forWe note that she mentioned charges but we cannot locate any records of these charges or an account with the information provided on the complaintPlease have Ms*** confirm the last four digits of her card and inform you if there are any alternate email addresses that she could have used to sign up for our services
We look forward to receiving a further response so we can finalize this matter with Ms***

Thank you for the opportunity to resolve this complaint from *** ** *** We have reviewed our files and our records show that *** signed up for our Resume Builder services on June 5, The copy online clearly provided *** with a choice of full access for days
at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long. *** chose to accept our offer for day full access, which automatically renews monthly On the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''. In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on June 20, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly charge Finally, *** was also sent an email to the email address provided to us on the same day confirming *** access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on June 20, to our recurring monthly service at $per month.'' Accordingly, on June 20, *** card was charged $for the applicable month of service.
Although our monthly charges are not refundable, BOLD was willing to make an exception for *** and provide him a refund of monthly charges totaling $199.00. Our customer service team refunded *** the amount of $as of September 13, 2017.
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2015/12/15) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on November 26, The copy online clearly provided *** with a
choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on December 11, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on December 11, to our recurring monthly service at $per month.'' Accordingly, on December 11, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charge totaling $Our customer service team refunded *** the amount of $as of December 12,
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2016/01/13) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on July 16, The copy online clearly provided ***
with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on July 31, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on July 31, to our recurring monthly service at $per month.'' Accordingly, on July 31, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charge totaling $Our customer service team refunded *** the amount of $as of August 5,
We trust this addresses any concerns you may have

Initial Business Response /* (1000, 5, 2014/07/29) */
Thank you for the opportunity to resolve this complaint from *** *** We have reviewed our files and our records show that *** signed up for our Resume Builder services on January 25, The copy online clearly provided
*** with a choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on February 9, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on February 9, to our recurring monthly service at $per month.'' Accordingly, on February 9, the card which *** provided was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide her a refund of monthly charges totaling $Our customer service team refunded *** the amount of $on July 22,
We trust this addresses any concerns you may have

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Initial Business Response /* (1000, 5, 2015/06/04) */
Thank you for the opportunity to resolve this complaint from *** ***We have reviewed our files and our records show that *** signed up for our Resume Builder services on September 16, The copy online clearly provided *** with a
choice of full access for days at a discounted rate, which automatically renews to monthly access for a monthly fee, or an annual subscription that is pro-rated at a lower rate per month but which is paid upfront for access to the services all year long*** chose to accept our offer for day full access, which automatically renews monthlyOn the page where *** made that selection, immediately adjacent to the choice of subscriptions, the offer clearly and conspicuously states that the day premium access ''automatically renews at $per month on the 15th day''In addition, on the purchase confirmation page it is also clearly disclosed that this subscription will ''begin immediately and renew on October 1, to our monthly service at $per month.'' This page also provides information on how *** could cancel before this monthly chargeFinally, *** was also sent an email to the email address provided to us on the same day confirming ***'s access to our services and reiterating one more time that ''Your subscription begins immediately and renews automatically on October 1, to our recurring monthly service at $per month.'' Accordingly, on October 1, ***'s card was charged $for the applicable month of service
Although our monthly charges are not refundable, LiveCareer was willing to make an exception for *** and provide him a refund of monthly charge totaling $Our customer service team refunded *** the amount of $as of June 4,
We trust this addresses any concerns you may have
Initial Consumer Rebuttal /* (3000, 7, 2015/06/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still believe this is a dishonest attempt to trick seniors as myself into a monthly charge for a service they don't use.I haven't used the service since the first day and don't believe I should have to pay another penny for itThank You *** ***
Final Business Response /* (4000, 9, 2015/06/29) */
Thank you again for the opportunity to resolve this complaint from *** ***
As previously mentioned, our monthly charges are not refundableHowever, we value our customers here at LiveCareer and want to do all that we can to resolve any issues they may haveAs such, in addition to the monthly charges of $refunded on June 4, 2015, our customer service team has provided *** with an additional refund in the amount of $As of June 29, 2015, *** has received a refund of charges, for a total refund amount of $
We trust this resolves this issue
Final Consumer Response /* (4200, 11, 2015/07/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As I said before I believe this is a dishonest attempt to trick seniors as myself into a monthly charge for a service they don't useI haven't used the service since the first day and don't believe I should have to pay for itThank you *** ***