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Bowman Contracting CO

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Bowman Contracting CO Reviews (2762)

Good day, Thanks for sharing the details of your recent booking experience with us As per your discussion with our Customer Care Representative, she has explained that there is a charge for any modifications made on the fileThese fees are mentioned in our terms and conditions at time of booking There is no action required on our part, so we consider this file resolved Should you have any additional questions, please do not hesitate to contact our Support Center.Regards, Customer Care Team

Good day, Thank you for your message As previously stated, we have processed the refund to the card in fileWe have sent the invoice with the refund reflected on it by email and attached it here as well There is nothing further we can provide from our end, therefore the file is resolvedIf ever you do not received the funds, you may reach out to the Revdex.com and this claim will reopen Best regards, Customer Care Team

Good day, The purchased on 30SEPfares are private discounted South African Airways fares which, in the event of an exchange request, permit to be combined only with other private discounted faresOn 27NOV17, when the date change was requested, no such private discounted fares were available already, making it not possible to even quote a date change cost As mentioned by our Customer Care Representative, according to the South African Airways fare rules for this ticket - the ticket is non-refundable With the above being explained, unfortunately, no date change or refund is possiblePlease understand that this is not something we can do by deliberately cheating the airline and must abide to their fare rulesAs well, we understand that certain arrangements may have been done already for the newly planned departure on 23DEC17, however we cannot be held liable under these conditions due to the fact that the customer was notified on 27NOVthat the date change request cannot be guaranteed There is no further action we can provide, therefore we consider the file closed.Best regards,Customer Care Team

Good day, There are no details in this complaint, nor an attachment as statedCan we get the attachment to assist the passenger please Thank you! Sandy

Thanks very much I understand if they have to take off $ if then they can only refund me the difference I will agree to that thank you [redacted]

Complaint: [redacted] I am rejecting this response because: Of course you are considering this case closed I just went on again to try your site out, and the SAME thing happened.Sincerely,Timothy [redacted]

Good day! We have looked into the file once more and we able to take action and got the waiver to go through with the refund you are requesting Our customer care representative has left you a message to confirm the details with you This refund should be sent to you within the next weeks At this time, we consider the file resolved Best regards, Customer Care Team

Good day, Thank you for your message As mentioned by our Customer Care Representative, we have reviewed your file and there was already a refund for a one time good will gesture The travel insurance is used when you have a medical situation or an accident that prevent you to fly, so it doesn't work for voluntary reasonsIn case of a voluntarily cancel, you have hours to process a cancellation without any cost, and you get back the whole amount For the other hours, you have to pay a fee of 75$ per passenger There is no further action we can provide, therefore we consider the file close Best regards, Customer Care Team

Good day, Once again, these rules are not coming from our company, rather from the airlinesWe are not able to offer a refund if they do not give us approval in writing with a waiver therefore I am not certain how they have mentioned that it was up to us to refund There is nothing further we can provide, therefore we consider the file closed Best regards, Customer Care Team

Good day! Thank you once again for your message We will take another look and ensure that the tickets are re-issued Best regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: the matter is not yet solvedThe business concerned has stated in their last email to you that they are still looking into the matterSincerely,Anu ***

Good day, Once again, we apologize for the inconvenience but there was no extended cancellation policy purchased, therefore there was no hour cancellation available to youWe have tried to help in lowering the fees but you refused There is nothing further we can offer and consider the file closed Best regards, Customer Care Team

Good day, Thank you for your message One of our Customer Care Representatives will review your booking but we would first need a confirmation number or email that was used at the time of bookingWe were not able to locate the booking with the details in this complaint Thank you! Customer Care Team

Good day, Thank you for your message As discussed with our Customer Care Representative, we have reviewed your file As we apologize for the inconvenience, the booking was already cancelled the refund was processed As a gesture of good will we have also gone ahead and sent a cheque for the amount that was charged as fees on your credit cardThis was processed last week and you should receive it shortly There is no further action we can provide, therefore we consider the file resolved Best regards, Customer Care Team

Good day, We have received a copy of the complaint you lodged pertaining to your recent booking As per the conversation with our customer care representative, he has confirmed that it is not possible to have a name correction due to fare rules We have spoken with the airline and they have noted the information in file so that should be ok when you checkin The other option would be to cancel and get new tickets which would incur some fees There is no action required on our part, so we consider this file resolved on our end.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards,Customer Care Team

Good day, Thank you for your message As mentioned by our Customer care representative, we have reviewed the booking and have listened to the call recordingThere was no mention of the lengthy layover therefore you were not aware Due to this fact, we have offered the exchange and have refunded the difference in the price We do apologize for the inconvenience that this may have caused you There is no further action we can provide, therefore we consider the file resolved Best regards, Customer Care Team

Good day,Thank you for your message and feedback We have thoroughly reviewed your claimPlease be advised that the agency is willing, as a gesture of goodwill, to go halfway towards the customer and refund USDThe amount should be credited to the original form of payment within the next business days There is no further action we can provide, therefore we consider the file closed.Best regards,Customer Care Team

Good day, Thank you for your message As discussed with our customer care representative, in the time frame that you called within, they will always suggest to void/cancel the ticket and purchase a new one as there are no fees involvedAS per the customer service aspect, we apologize for any inconvenience that was causeWe have offered to waive the modification fees to the change of dateWe are awaiting your respond to proceed Best regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Keri [redacted]

Complaint: [redacted] I am rejecting their response because it makes zero senseBut the fact it makes no sense is not surprising as they have committed fraudAgain, my bank had confirmed Just Fly attempted not just one but numerous unauthorized and fraudulent chargesThey attempted so many unauthorized charges the card security function was triggeredThis company should not be allowed to operate in the United StatesThe Revdex.com has mine and hundreds of other complaints that are all similarI also consider the matter closed and feel the Revdex.com should revoke just flys ability to commit future acts of fraud as I'm sure more comlaints will continue to be filed Sincerely,Robert [redacted]

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Address: 1710 N Crescent Heights BLVD, Los Angeles, California, United States, 90069

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www.justfly.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Bowman Contracting CO, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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