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Bowman Contracting CO

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Bowman Contracting CO Reviews (2762)

Good day, Thanks for sharing the details of your recent booking experience with us.Our Customer care Representatives is in communication with the supplier to attempt a refund on your behalfHe will revert back to you once we have the final decision and action taken.Kind regards, Customer Care Team

Good day, As mentioned by our Customer Care Representative, we have reviewed your complaint and booking and have already refunded the ticket amountYou will received this amount back within the next billing cycles Concerning the second booking to London, this ticket is non-refundable and we are not able refund There is no further action we can provide, therefore we consider the file closed Best regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: NEVER WHEN ASKED IF THERE WOULD BE A CANCELLATION FEE DID THEY EVER SAY THERE WOULD BE UNACCEPTABLE! IT IS NOT LISTED ANYWHERE ONLINE ALSO NOT TO ALLOW A SERIOUS FAMILY EMERGENCY (GRANDMOTHER TERMINAL AND ON HOSPICE) IS NOT ACCEPTABLE THEY DO NOT MAKE THIS CLEAR I am aware that the travel insurance company is waiting on me to cancel with JUST FLY but I really want them to waive the fees RIDICULOUS! Horrible company Travelocity and the much better companies allow for family emergencies JUST FLY CAN REACH ME AT [redacted] Sincerely,Danica [redacted]

Good day, As previously mentioned, we have processed the refund of the modification feesThe Insurance is not refunded from our end therefore it would not pertain to this complaintWe have done what we could from our end to meet your request There is no further action required on our part, so we consider this file resolved.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards, Customer Care Team

Good day, Thank you for your message and feedback We do apologize for the inconvenience of this situationWe do see that the names was combined but cannot acknowledge that it was done by our agentThe booking was indeed voided and no fees were chargedThis is a authorization taken on your card that is out of our control to release even if we wanted toYou could see with your bank if there is a way to speed this process up to help in your next purchase One again, we do apologize but there is nothing further we can do for you and consider this file closed Best regards, Customer Care Team

Good day, Thanks for sharing the details of your recent booking experience with usWe will take that feedback for coaching purposes As already discussed with our agent, we were able to take action on your file, and process the refundThe refund will be processed and should appear on your account shortly.At this time we consider this file resolved.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: At this point, the trip in question is weeks awayAll accommodations have been made and I do not want to be changing anything Thanks Sincerely, [redacted] ***

Good day, We have received a copy of the complaint you lodged pertaining to your recent bookingOur customer care representative has tried to contact you to no availThe flight has already flown therefore, there is nothing the airline can offer We apologize for the inconvenience At this time we consider this file closed Best regards, Customer Care Team

Good day, Thank you for your message We are trying to locate your booking with no luckWe request a booking reference number to proceed with looking into your complaint further We look forward to hearing from you soon so we can proceed Best regards, Customer Care Team

Good day! As per your discussions with our Customer Care Representative, his research on the file reveals that this was a booking that you had called in to cancel your seat assignment right away within the hours but not the actual booking There is a hour cancel policy and the second time you phone in, it was passed that time frameAs a Travel Agency, we have to follow what the airline rules stateThe ticket is non-refundable with available FUTURE TRAVEL CREDIT Our agent has sent an email with the complete details There is no further action required on our part, so we consider this file closed Should you have any additional questions, please do not hesitate to contact our Support Center Regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: The company represented that this was a round trip plane ticketI believed I purchased a round trip ticketThe company actually purchased two one way ticketsThere is a fee for using this ticket in the future that should apply to a round trip, because this was purchased as two one way tickets the fee is twice as the fee should be for a one way ticketAlso the company represents on their web site the ability to purchase cancelation insuranceI paid for all the forms of cancelation insurance offered by this companyAnd than was told that not only did the cancelation insurance not apply but that that there was another $fee to even attempt to use this ticket at a later date I was told by the airline that round trip tickets were not to be purchased as two one way tickets If you go look at there web site, it is very clear to see the button for purchase of either a one way ticket or a round trip ticketThere is not button for two one way tickets to equal a round trip.Sincerely,Patricia [redacted]

Good day, Thank you for your message and feedback One of our Customer Care Representatives is currently reviewing your booking and will revert back shortly with a response Thank you for your patience best regards, Customer care Team

Good day, Thank you for your message Once again, we apologize for the inconvenience but there is no possibility of a refund of these ticketsAs mentioned, we have attempted on your behalf with the airline to no avail There is no further action we can provide, therefore we consider the file closed Best regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Charles [redacted]

Good day, Thank you for your message As discussed with our Customer Care Representative, we have listened to the phone conversation with our agentThere was no mention of the modification charge on the call, therefore we have refudned the fees to the card that was used at time of booking There is no further action we can provide, therefore we consider the file resolved Best regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meSincerely, Brittany [redacted]

Good day,As mentioned previously, we are still in the process of working on this file with the supplier to ensure the refund amountWe did not say that it was approved as of yet.Once we have the response, we will be sure to update you.Thank you for your patience.Best regards,Customer Care Team

I still have not received the $refund check the company had promisedIt is to be made out and sent to: Ryan [redacted] *** It has been over two weeks since I spoke with them on the phone and they promised the refundCan you please ask them to tell me what date and where the refund was mailed to? Thank you, Ryan

Good day, Thank you for your message and feedback Upon review of your booking, there was a two way trip booked and there was a review page before confirming the booking to ensure all the details were correctThe total price was indicated as 569.00$The policy is put in place to have the ability to cancel within 24hours and not a free service as most of our tickets are non-refundableThese details are also indicated in our Terms and ConditionsWe have already lowered the modification fee to help with this frustration of the misunderstanding We apologize for this inconvenience but we are not able to refund the remaining 25$ for the cancellation We consider the file closed Best regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: [redacted] (California), I sent an email to Justfly regarding my progress in obtaining a document with a doctor's signatureI stated: I am still trying to reach the doctor to ask her to sign the documentI expect this to be done by 4/Thank you for your patience.I received a response from the business acknowledging my email, stating "we will wait the doctor's note."(There is really no response made by business yet to accept or reject, as they are awaiting a document from me.)I left a voicemail for [redacted] **, asking to confirm either by email or phone that this email was received, since I received an email stating I had days to respond to email inquiry Sincerely, [redacted]

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Address: 1710 N Crescent Heights BLVD, Los Angeles, California, United States, 90069

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www.justfly.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Bowman Contracting CO, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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