Bradshaw Property Management

Service from Jason was excellent- - highly recommend Dave Hutchinson

SCAM! I scheduled a basic tune up for the winter The technician came out and drilled a hole in the vent, stating the furnace had been installed backwards so a drilled hole was the only way he could inspect itHe snaked a camera in and stated the heat exchanger looked cracked and called for a 2nd opinion from a senior techHe also stated the Olevels were off and the airflow was badSenior tech came out, checked and red-tagged my furnace! Cold front just blew in and my heat was turned off! Disconnected from the gasThey claimed my furnace was a hazard and I needed a new oneBase price was about $and the same amount to replace the heat exchanger so I might as well get a new one They said as my furnace was backwards and too close to the wall, they had to rip the entire thing out and reinstall it properly(The wall was just a cheap panel to the finished basement)I nodded and listened to them but it didn't sound right I flat out told them I was calling someone elseThey said they legally had to red tag it and turn it off
I called a 2nd company and a technician came out, unscrewed the panel (vs using a drilled hole) and fully inspected it He said nope! The heat exchanger IS FINE The furnace was NOT installed backwards, I just need a better access door in the cheap panel wall next to it(it's cheaper to cut an access door in a panel wall vs ripping out and reversing a furnace installation)He removed the red tag, reconnected the gas and did a thorough inspectionHe gave my furnace a clean bill of healthSaid its working fine, is a newer furnace and there wasn't even any corrosion on the heat exchanger, much less a crack I will not EVER call Uptown again Not when they tried to rip me off by $(which is what they quoted for a heat exchanger element replacement)

Was very happy with the knowledge and expertise of everyone I have dealt withWould highly recommend

Today Davis Pratt from Uptown Plumbing made a service call to fix a leaky shower faucetHe showed up on time and went right to workHe was honest and straight to the pointBecause of the age of our faucet and the water quality in our area he felt that his best efforts would not eliminate the constant drip we're experiencingAfter a long conversation with the young man I had to agree with his professional assessmentHis time and expertise was what I paid for and he deliveredUptown deserves a pat on the back for hiring people who put the customer first and not a quick sale

Joseph Vdid a nice job on my A/C tuneup and draining the water heaterHe was very nice and explained what he was going to be doingThanks!

I had a great experience with Uptown Plumbing Mike was the plumber and he did an excellent job Very professional and excellent work I really appreciated receiving a picture of Mike on my cell phone prior to his arrival Very nice to know what the service person looks like prior to arriving at your door - a great safety feature

Michael S from Uptown came out to my home to install a water heater, doing exceptional work and making a positive impression of the company He removed his outdoor shoes every time entering, used covers on the dolly to keep my carpet clean, vacuumed and hand mopped the floor area after removing the old unit In addition to his friendliness and courtesy, he took extra time to go out of his way to address a few additional items I appreciated his explanations of what he was repairing and what to watch for in the future, to help me be a more knowledgable customer

Michael was great I felt he was there to educate me and not to pressure me into buying something I didn't need After years of using another company I will be calling Uptown for any further plumbing needs

Uptown installed a high-efficiency boiler in our home in Recently, I noticed water leaking from the condenser unitDan L from Uptown visited my home early Monday morning, removing his shoes immediately after entering; I appreciated thatDan confirmed my suspicion that the condenser pump had gone outHe said such pumps typically have a to 7-year lifeDan gave me a quote and soon thereafter began replacing the condenser unitAs he worked, Dan shared helpful suggestions for optimizing the efficiency of my boiler
As he finished up, he asked me if he could help me with "anything else." After confirming with Dan that such help extended beyond just plumbing/heating/cooling work, I asked Dan if he could help me remove a heavy 32” tube TV from an upstairs bedroonDan readily agreed to help, thus providing what I call “Signature Service” to a valued customerThank you, Dan!

We always receive great service from Uptown Plumbing We had our AC fixed hours after making the call for service Perfect, thank you!

I currently have a service plan with Uptown Plumbing and Heating After my only furnace went out yesterday they sent a technician who in hours couldn't get the issue resolved, but bought and replaced the wrong part which did not fix the issue They then sent a second technician since the first tech couldn't resolve the issue He identified the problem in minutes but they can't come back out to fix it for many more days meanwhile it is -degrees and my pipes are going to burst Meanwhile they charged me $to not fix my problem Terrible service and terrible customer support Would not recommend to anyone

Phil and Mitch were very professional - on task, friendly and thoroughI would recommend them to anyone

Matt and Ben arrived punctually for our scheduled furnace tune-upVery professional in their interaction with meI like how they kept me informed of what they were doing during the tune-up, even making recommendations along the way without any hard sell tacticsVery thorough and knowledgable

The professionals at Uptown Plumbing are always very courteous, polite, knowledgeable, and pleasant to interact withThey provide great, friendly serviceThey are very professional and have pride in their workI can only recommend themMost recently Sean *** came to fix a leaking bathtub plumbing and solved the problem for usHe was extremely professional as well

I believe I was grossly overcharged
they were here on 3/3/re: complaint of the heat won't turn off they said it may be a zone valve, "I really can't tell, but if it is, it would be $to replace."
on 3/5/they were here, in fact, to replace the zone valve - $899.00!!

Today Bob *** of Uptown Plumbing, Heating and Cooling repaired our gas fired garage heater He was prompt, friendly, courteous, and clearly explained the technical issues in a way I could understand them He successfully repaired the heater and we are delighted

Arrived on time, went directly to work, and completed boiler tune up with efficiency and little disruption to client's schedule

Their annual maintenance program has been a great service / value for the costs
Uptown does an excellent job at customer satisfaction and keeps us informed and up to date with their schedule

Very satisfied with Uptown Plumbing and Heating

Ben *** was out to my home todayWhat an excellent way to do business by showing pictures and writing reviews of the problems with my year old air conditioner and heating unitI could not be more pleased with his service and would highly recommend Uptown Plumbing to anyone