Bradshaw Property Management

The need for a plumber is always unsettling to meHowever, the experience I had this week with Sean *** from Uptown Plumbing was a positive oneHe knew how to fix the issues and did so in a timely, professional mannerI thought the cost was a bit high for the toilet repair, but I also know the service folks don't set the prices

Uptown Plumbing, Heating and Cooling, Incinstalled a new high-efficiency boiler & water heater and added baseboard heating to our finished atticThey were efficient, totally professional, pleasant to deal with and did a great job all aroundAfter we'd had them in for the estimate on a Thursday our old (very old) boiler went out on SaturdayI called and let them know we wanted to go ahead with their bid and they quickly had a technician out to our house to get our old boiler back up and running within minutes of my call, and at no charge to boot since we were going ahead with their bid on the bigger jobEvery single interaction has been excellent - scheduler, estimator, office staff and the 5-man crewThanks

I just had Tony out for a furnace tuand pre-season maintenance checkHe was awesome, showing me the inside of the heat exchanger with a camera and he gave me all sorts of helpful hints one would think the furnace installers from another outfit might have mentioned (like we should keep our fan running all the time because we paid more for a multi-cycle fan which extends furnace life and lowers energy bills)

Uptown Plumbing recently installed a new boiler for me The team that worked with me were Justin M., Mikan R and Amanda G They were very professional, showing up on time and finishing the install well within the quoted time They were very knowledgeable and went through the new system with me

Bo arrived on time, was friendly and courteous and outlined the problems associated with my hot water heaterHe showed me what was wrong, what needed to be done and gave me a detailed billHe performed the work in a timely manner, explained the new water heater and plumbing and cleaned the work areaI would highly recommend Uptown Heating and Cooling based on my experience

Very proPunctual & informative techGood peoples! Highly skilled

Uptown Plumbing and Heating are fabulous to deal withThey understand the importance of customer service and communicationFrom the first call to the completion of work, they exceed my expectations
Well done!

Appointment and billing contacts were cordial, technician was friendly and knowledgeable Well done

I cannot say enough good things about Uptown Plumbing We have had three visits and each time they have been great

From start to finish, my experience with Uptown Plumbing, Heating and Cooling was positiveThe representative I spoke with on the phone was friendly and helpful and making the appointment was easyIn addition, I was offered a service call on the following day!
The evening before my service call was scheduled I received a phone call letting me know the half hour time frame in which I should expect the technician to arrive at my homeI received an email that morning letting me know the technician, Aaron, was on the was and providing me with a brief bio about Aaron (both professional and personal)I loved that the included some personal information
Aaron was on time, courteous and professionalHe quickly assessed and fixed the problemI would absolutely contacted Uptown again for any additional needs
Also, I love that Uptown provides a community space for groups to meetI drive past the location almost every day and have seem people using the spaceWhat a fantastic neighborhood business!

Uptown Plumbing and Heating are fabulous to deal withThey understand the importance of customer service and communicationFrom the first call to the completion of work, they exceed my expectations
Well done!

Excellent customer service and very knowledgeable, realistic and honestGave several options for review, based on our goals and budget Professional

good job looks super

Replaced gas lines in the house due to leakage and had a new water heater installed at the same timeThe service person was Mitch, who was friendly and communicative throughout the process They discovered additional work to be done in order to meet code and performed the work without adding to the original quoted costWould recommend

I want to commend Chad Bjerke for conducting an outstanding service call at my homeChad arrived on time and conducted the tune up of our Furnace and Water Heater efficiently and completelyWhen he concluded his work Chad took time to assess the state of both the furnace and water heaterHe explained the options available to me and let me know what warning signs I should watch forThis is the second time we have utilized Uptown and they will certainly be at the top of my list when one of my major appliances needs to be replaced

I've been using Uptown Heating & Cooling for the last couple years Each time I've had someone come to the house for my Happy Home Owner check-ups the techs have been very professional and accommodatingThis morning, I had the pleasure of meeting Chad *** Chad was happy to explain all the steps he goes go through to ensure a thorough furnace and hot water heater inspection I was very impressed with his willingness for me to watch & learn and get to know a little about himselfChad is a great asset to the Uptown team! Thank you

Uptown Plumbing, Heating & Cooling installed A/C in my older home They were fast, friendly and professionalTheir carpenter, Tommy, did a fantastic job patching and painting after the installation was completeThe Uptown bid was not the lowest I received, but it wasn't the highest, either, and ended up being well worth the investmentHighly recommended

Bill was on time and very friendly and politeHe told me what he'd do before he did the furnace tune-upHe explained everything after and asked if I had any questions or concernsSince my husband passed away, I've hated dealing with mechanical issues and new companies, but I was very pleasedI would definitely recommend Hero and especially Bill C I made a good decision with your happy customer plan alsoThank you Hero

The technician was very thorough and informative

Easily got an appointment on the calendar that met my needs Plumber, Dan P., arrived within time window and explained all of my options for my water softener problem He installed a new unit and removed the old one (out the back door and through the snow and through a gate!) without having to haul it through the house I have worked with a couple of other plumbing companies recently, and this was by far the best experience I have had!