Bradshaw Property Management

Uptown did a great job on our kitchen sink repair, as usualThe best contractor that we use

The service technician, Bo, was personable and provided excellent service overallHe had the job of swapping out a water heater done in about hoursThe advantages to using a professional for this job is that they pull the permit, have the code knowledge, are prepared for most any issue that comes up, and they deliver the new water heater and remove the old oneThey did not, however, readily have technical information for the water heater they wanted to sell me (such as annual cost, first hour recovery, etc.)The service technician had to call back to his office a couple of times to get a picture of the energy star sticker which didn't contain all of the information I was looking forThey seemed surprised that had I requested information on the product that I was about to purchase although this seems like a very reasonable requestThey did diligently try to get me the information, but I would have felt more comfortable with a company that had the specifications in hand and new what they were selling me

Allen was referred to me by a friendHe did not disappointGreat guy with a great attitude! I will ask for him next time he comes out for maintenence

I called the company twice and e-mailed them 2-times to request an itemized receipt that would include
the parts, labor, and break-down of their bill I never received it
I received a lump sum figure every time
I was supposed to get the $coupon off of the bill and that doesn't show on my e-mail bill

On time and knew how to fix my running toilet and shower with no pressure perfectly ! Hope I can use Hero again!
Thank you Kaleb! ??

We had an emergency plumbing problem, on a Friday evening and Uptown Plumbing gave excellent advice and serviceWe had both Davis and Austin as the technicians and both we very nice and gave us great serviceThanks to everyone
Jim/Bonnie

Joseph was a great tech and easy to work withI definitely had a good experience and would recommend them

Had my AC tune up and was very thorough and informativeNo pressure to do work but received a greater understanding of the functionality of the system and what might be my next steps should my yr old system have issues in the future

Excellent customer service and very knowledgeable, realistic and honestGave several options for review, based on our goals and budget Professional

Ben Slaughter was very through in repairing our boiler todayHe answered all our family’s questions and assured us that if their was another issue in the future, it would be taken care of

Available, prompt and professional

Excellently trained professionals resolved my sump pump problem

Michael F just installed a new water heater and fixed a toilet in my almost 80-year-old homeUptown has expertise in older, urban homes and Michael was an expert at everything he didI am very pleased with the work, the education that he provided, and his work styleI now have a gas water heater in the furnace room as opposed to an electric one in the laundry room - something that the company that installed the electric one years ago said couldn't be doneI'm loving the new configuration and am looking forward to different utility bills

In I transitioned to Uptown from a competitor for annual furnace and air conditioning maintenanceThe positive difference in quality and thoroughness of inspections and customer satisfaction was strikingI praise Uptown’s professionalism whenever I have an opportunity which is oftenI now have a new central air unit and 98% of my mid-century rambler has new gas piping thanks to their attentiveness to detail and safetyAll of the technicians and office staff I’ve had contact with have been top notchI highly recommend Uptown Heating and Cooling

Ali was very helpful during the Heater checkup we had w Hero Plumbing and Cooling He took time to explain the options for additional service and also showed me how to do a check on the room heating radiators He was able to fix one of the issues we hadThe other one we decided to address later Overall a very helpful and positive service call from Ali

They clearly and sincerely want to set themselves apart in terms of excellence

My initial contact with Uptown Plumbing, Heating and Cooling was professional and friendly Joseph Vthe technician who came to service my A/C unit was prompt, courteous,explained what he would be reviewing and clearly explained the outcome I couldn't be happier with Joseph and the team at Uptown

Peiroles M***—outstanding technician and personality to boot! From educating us at the outset of the project to additional advice for avoiding future issues, he was phenomenal!
Uptown’s Hero is THE for plumbing/heating/cooling! They were friendly and responsive and kept us up to date with our schedule!
Highly recommend!

Ben S came to my home to do a check up on my A/C systemHe first made friends with my dog, then got right to work, explaining things when necessary and making me feel part of the solutionI would recommend Uptown, but not just because of my experience with them, but because I have heard other people in the industry refer them, so it made me feel good about my decision to use themI have had bad experiences with other companies and am willing to pay the real experts to do the job right the first time, and back up their workI have also referred them to friends

Yesterday the plumber quickly fixed the bathroom old problem of not enough waterThe shower head had enough waterHowever, I notice when it shut off, water dripped, and I thought it would stop soonBut after a day, there are still water dripping from the shower head
Try to call back, but it is weekendCan somebody help soon?