Bradshaw Property Management

Phillip was excellent- arrived on time, clean, professional and politeWork was completed quickly and he went the extra mile to make certain I understood what was done and why

I called them because there was no water running to my humidifier Was told that I needed a new humidifier Charged me $for a new humidifier which I later found out cost less than $ Subtracting the cost of the humidifier from the total bill and dividing by the number of hours spent installing it, it appears that they billed me $350/hrfor laborhours later, the humidity in my home hadn't improved so I checked for water flowing into the humidifier--there wasn't any I called them back to explain the problem and got a call from the guy who did the work He insisted that the humidifier was working just fine and wouldn't come back to look at itRather than trying to compel the company to send the service guy back to begrudgingly fix a problem that he refuses to believe exists, I opted to hire another company to come and fix their shoddy work

The customer service at Uptown is simply unmatched in our experienceBen Sprovided nice, friendly service that was refreshingly informativeHe was happy to provide context and educate, and was not at all in a rush to get to the next job

I scheduled a "precision tune-up" for my gas furnace for 11/8/for the fee of $ The technician arrived, made a visual observation and took some readings with a digital voltmeter He proceeded to tell me that the blower motor bearings were leaking oil as well as the exhaust fan bearings, which signaled that they were beginning to fail He checked the blower motor starter, and told me that it was "out of spec" He quoted me a price in writing of $to replace all three and added at the bottom of the sheet "Maybe it's time to update to a new more efficient system." The following day, I had the firm that installed the furnace come out and double check these findings The technician stated that there was nothing wrong with either blower motor, and that the bearings wouldn't leak oil when they were failing anyway He stated that the blower motor starter was not out of spec and that the previous technician couldn't have known if it was anyway, because the value of the sta

Excellent serviceService technician Joseph ** gave excellent service Pleasant personality and had a good technical knowledge

The Team at Uptown Plumbing Heating and Cooling was awesome for Bathroom Fixture Update from proposal to finished installation Dustin Hdescribed the work in detail and addressed all requirements in the proposal The pricing was competitive with the others The job was completed on time and at the proposed costs, even when I added a new requirementThe Uptown telephone calls and emails on arrival times is a nice touch All of Dustin's Team, Mike Rand Mitch Wdid an outstanding job They provided details of their progress and explained activity as the job progressed The initial contact Sara Hwas polite and provided prompt response for the proposal and scheduling The initial cost for the call is definitely worth itIt provided a walkthrough of the effort as well as a description of the services and is applied to the cost of the project Dustin did a great job in explaining and recommending changes I would recommend Upton for any plumbing and heating projects (Uptown replaced my boiler years ago)

Available, prompt and professional