Bradshaw Property Management

Appointment and billing contacts were cordial, technician was friendly and knowledgeable Well done

Sean, the service technician was thorough in the work performed He took the time to clean up when a task was completed before moving on the the next task as part of his maintenance visit He was friendly, yet professional I would use Uptown PHC in the future

I had a great experience Uptown from beginning to endThe technicians, Dave & Tye, installed a new furnace and a/c unit at my houseThey arrived on time, worked efficiently, and were professional and courteous They walked me through what they did, and provided all of the paperwork that I needed to sign for getting financing, rebates, etc..This is my first time that I've ever had new HVAC system installed, and the Uptown team, Dave & Tye made this a pretty painless process

Uptown did a fantastic job in replacing my ancient boiler and water heater with a high efficiency system (wall-mounted boiler with side-arm water tank), and in doing everything (mostly new piping) necessary to make it work properly in my year old home in Saint Paul Their quality service started with Josh, the project engineer who came to analyze the situation and provide a thorough proposal, continued with the system install team led by Justin, and concluded with Dan and Sean, who came to resolve some lingering issues with plumbing and radiators Uptown said at the outset that their price included all services (including follvisits) needed to reach a successful outcome, and I can confirm this is true I would recommend their HVAC specialists and plumbers highly

Terrible customer service and serious concerns that we were tricked into purchasing a $13,boiler we did not actually needWe scheduled Hero to come out to do a regular boiler tune-upThey reportedly found "unsafe" carbon monoxide levels, despite the fact that our carbon monoxide monitor is located right next to our boilerThey red tagged the furnace and said it couldn't be operated after bringing in a second opinion-- from their own companyI should have known better and requested by own second opinion, but as a new homeowner with a baby in the house and weather dropping below freezing, the fear tactic worked and we purchased the boilerThe installation seemed okay except for the fact that they ran a pipe right in front of the boiler so there is no way the cover can actually be lifted up for when we need to have routine maintenance doneWhen we had the city inspector come and told them about our experience, he informed us that there was no actual code related to how many PPM

Must share the wonderful experience I had with a recent UpTown project at my home *** *** managed the smoothest, most professional effort to insure a successful, timely completion of a complex projectThe technicians *** *** and *** *** were outstanding!! Each handling aspects of the project efficiently and expertlyThey stayed in communication throughout the hour project, answering my questions and explaining the processBig THANKS for assuring a more comfortable summer at our house!!

Staff was super friendly and easy to work with! They came and supplied us with a fair estimate right away and answered all our questions!

Very prompt and pleasant

I was very happy with the service provided by HVAC Service Technician, Bob ***He serviced our furnace and water heater and informed us about the $Happy Home Club

I had a great experience with Uptown heating and plumbingSean and Chad came out and spent several hours reviewing our water heater, furnace, and ACThey took time to answer every question I could come up withI feel much more knowledgeable about my home now
If you plan to work with Uptown, know that they provide a high quality service, which comes at a high cost

"Hero" HVAC, as a team, with Brandon leading came out with professionalism, speed, up front pricing, and well crafted answers about my condemned (but beloved) boilerCan't ask for more on day after I first called! We'll see how the finish goes, but it's a good start

This company seems to use a coupon or special price to facilitate getting into a house and then recommending work that may or may not be needed at a very high priceWe had bad experiences with one of their air conditioning technicians as well as one of their plumbersI recommend you always get a second opinion if you are considering hiring this company to do any work

It has been a pleasure, always, working with Uptown Heating & Plumbing & Cooling They will stay and/or return to make sure the problem is addressed and remedied to the full satisfaction of the customer Chad ***, who REALLY knew his stuff, and it showed, stayed until he was fully satisfied he had gotten to the core of the problem And, as it turns out, there were several problems creating the perfect storm! But he got it all figured out and I would recommend him and the company anytime to a neighbor Great job Chad and welcome to Minnesota!

Hero was contracted to fix our main sewer line they agreed to dig up the dirt from the sidewalk and remove some bushes to access the areaThey did this to remove the dirt when I came time to fill in the hole the contractor decided to drive his back hoe up the steps and onto our cement path this caused the steps to crumble and the path to sink down from the weight we were left with no steps out frount

Dwight was very dedicated to complete the tune up completely He provided the service on three furnaces

The technician was knowledgeable, positive, friendly, and did excellent work He did not promise more than he could deliver and provided clear information about the work he would perform

Uptown installed a bathroom faucet for us Davis, our technician, was here on time, he was skilled, clean, and knowledgeable Pricing was on the higher end, but the work he did was worth it! Great service all the way around Nice job, Davis!

Brandon *** was greatCouldn't have been nicer or more efficientFixed the problem with our air conditioner in minutesHe's a good guy!

Easily got an appointment on the calendar that met my needs Plumber, Dan P., arrived within time window and explained all of my options for my water softener problem He installed a new unit and removed the old one (out the back door and through the snow and through a gate!) without having to haul it through the house I have worked with a couple of other plumbing companies recently, and this was by far the best experience I have had!

I needed to have a pedestal sink removed & a new vanity/sink/faucet installedI called Uptown & they were able to provide an estimate the same day I calledThe appointment for installation was made for the following morningEmanuel & Davis was awesome to work withPunctual, professional and friendly! I would highly recommend Uptown Heating & Air to all!