Bradshaw Property Management

Phillip was excellent- arrived on time, clean, professional and politeWork was completed quickly and he went the extra mile to make certain I understood what was done and why

Bob *** came into a tough situation in our home, and he handled it well He is obviously good at diagnosing problems in older homes like mineI am truly impressed with his knowledge of our heating problemsI will always ask for his help with regard to our furnace

We trust Uptown Honest, efficient and they meet every expectation

Excellent! Timely, honest, and thorough! Davis was great, explained the issue, reviewed costs and even tried to figure out a different solution with lower cost Thank you!

Very pleasant experience.from setting up the appointment with Montel to Sean's onsite estimate visitSean was very knowledgeable and professionalFelt very comfortable having him in my homeB.MSavage

Service from Jason was excellent- - highly recommend Dave Hutchinson

Ben S came to my home to do a check up on my A/C systemHe first made friends with my dog, then got right to work, explaining things when necessary and making me feel part of the solutionI would recommend Uptown, but not just because of my experience with them, but because I have heard other people in the industry refer them, so it made me feel good about my decision to use themI have had bad experiences with other companies and am willing to pay the real experts to do the job right the first time, and back up their workI have also referred them to friends

Mike is a Master Plumber He is excellent He has years experience We now have a Plumbing Company for all our needs A very positive experience

I think that Uptown Plumbing and Heating do an excellent job!

stars - The service person's, Niall, was very prompt He was neatly dressed and treated our home with great care - leaving everything as clean as he found it He was very good about explaining to me what he was doing and why it was being done No hidden charges no billing surprises - simple very good service We will continue to use Uptown as our preferred plumber
the repair diagnostics of the boiler problem took awhile - he calmly supplied

I had a service call followup on a new boiler they installed and everything went very smoothly The technician, Steve *** was on time,very professional and did a few extras while he was here This was a very positive experience

One of Uptown/Hero’s technicians appeared at my house to provide a semi-annual inspection under their “happy home program”
Despite there being no odor of gas, the tech said he detected a serious, dangerous “gas leak” (his meter was blinking) and advised me that I either had to re-pipe the entire basement for $or he could repair the affected sections of pipe for “only” $ I am single and years old and I was told by the technician to be frightened by the gas leakI couldn’t afford $5000, so I chose the $option I should have called someone elseHero’s technician was there for just over hours They took apart about connections, slopped new goo on them, then put it back together without needing any new parts
I advised my nephew about this (he's a home remodeling contractor,) and he was outraged He is familiar with my house and heating system and said that the work should have cost a fraction of the price I paidHe was especially concerned because he r

Uptown PHC is a terrific company and we use them exclusively for all our plumbing, heating, and cooling needs.Yesterday (July 20, 2016) our AC stopped coolingUptown sent out an HVAC Service Technician by the name of Aaron StokesWe expected an expensive disaster - like a new compressor, but Aaron calmly went about his business and discovered the problemApparently a bug had interfered with unit's on-off switch - dying in the processHe removed the bug's body from the switch, and the unit began to work again just fineProblem solved and no huge bill

Timely service and very thorough inspection of our furnace to diagnose why we were not getting heatVery satisfied with the results

We were very happy with Uptown Plumbing, Heating and Cooling They were timely, friendly, and efficient They listened to what we wanted, and quickly got us on their schedule The installation crew did a great job and left everything very clean We would recommend them and use them again

AC system was replaced without a hitchEveryone was skillful and professionalVery pleased! Josh went over everything with me and the process was exactly as explainedRecommend this company without reservation

Buderus boiler no power lights and no heat situationMy boiler would not boot upSo the Hero technician replaces the boiler fan for me which I had ordered from SupplyHouse onlineThe unit would still not power upI asked about the fuse on the ABC unitHe had not checked it but the fuse was blown so the replacement fuse was installed still no power to the unitSo replace the unit $10-for a high efficiency boiler? I went to double check the fuse with my multimeterThe fuse was good but the fuse was not pushed in correctlyI replaced the fuse correctly and replaced the ABC unitI turn on the main power switch and then the boiler switchThe unit is working perfectlyI was charged dollars and had no working heat when the technician left my placeI was told the PC board was blown (the board with the fuse) and it would cost $to replaceNO call back from this company as I was promised

Very positive experience with Uptown Plumbing Austin and Robert worked into the evening on a Friday, were very thorough and extremely friendly Highly recommend

They went downhill very fast for meI was a member of their happy home club based on senior technician good first visitSecond visit was by a newbie who did a crap job and left me with no hot water based on him fumbling around on my H2O system to run a diagnostic test [long story]Now I had an issue with my humidification system on my furnace, made appt Monday and got call two hours before their service window on Tuesday that they are putting my appt on hold since it is not an emergencyI know what you are thinkingit's not that badWell here is the icing on the cake - when I called to reschedule, I was offered a first appointment in mid-January Today is November 20, I am done with Uptown or Hero or whatever they call themselvesMore like a Zero to meCrappy, crappy service from these clowns

Good workOnly one code violation in error which was fixedTwo other issues that, really, the installers had correct and they were able to reach an agreement with the cityDecent price, great work