Bradshaw Property Management

We were totally ripped off by this LOCAL "reputable" coMy previous experience was satisfactoryWe had an intermittent heating issue with our gas furnace WHICH WAS PROVIDING HEAT AT THE TIME OF THE SERVICE CALL, however I wanted to get it fixed permanentlyI contacted Uptown P&H & left msg for a service call for this issueI had to call a day later after no responseThis was a FridayThey send a tech that day, & with my help, problem is diagnosed, and repair quoted at $It sounds like a big jobI decide to go for itWithout exaggeration, less than minutes later he's done & leaves me the part he pulled out, which retails for under $I called Uptown Heating first thing that Monday AM to discuss WHY they charged so muchAfter days of waiting, naturally no one at Uptown Heating is available to discuss this reprehensible rip-offOwner unavailable, CS rep in a meeting and/or out sick, no one else qualified to discuss this jobDETAILED invoice reads "@$280.00"
These people, while acting like responsible community members, are interested in only thing: maximizing profits by overcharging at YOUR expenseIf you find yourself in need of a furnace repair LOOK ELSEWHERE!!!
Look at their reviews on Angie's List!!

Bob ***: Thanks so much for all your work in getting our boiler situation resolvedWe really appreciated your patience, perseverance, and your focus on the customer throughout this process We always felt that you were on our side, and that we could count on you to represent our issues to your Uptown team and to NTI

One of Uptown/Hero’s technicians appeared at my house to provide a semi-annual inspection under their “happy home program”
Despite there being no odor of gas, the tech said he detected a serious, dangerous “gas leak” (his meter was blinking) and advised me that I either had to re-pipe the entire basement for $or he could repair the affected sections of pipe for “only” $ I am single and years old and I was told by the technician to be frightened by the gas leakI couldn’t afford $5000, so I chose the $option I should have called someone elseHero’s technician was there for just over hours They took apart about connections, slopped new goo on them, then put it back together without needing any new parts
I advised my nephew about this (he's a home remodeling contractor,) and he was outraged He is familiar with my house and heating system and said that the work should have cost a fraction of the price I paidHe was especially concerned because he r

Dwight and Niall came to my home to address a boiler and heating issueThey arrived on time and listened to what we thought the issue was and proceeded to investigateDwight had great knowledge of the system and found the issues and what needed to be done to get our heat back on! they took the time to give us a great overall explanation of what was done and what needed to be doneI felt really comfortable with both of them and look forward to working with them againI highly recommend Dwight and Uptown!

They are always professional from the office staff to the servicemenVery thorough in their inspections, absolutely no complaints! A+++++

Joseph ** from Uptown Plumbing recently serviced our air conditioningHe was very pleasant and professional

First time using Uptown Plumbing, Heating and Cooling and we have found our new exclusive plumbers They sent Sean *** and we could not have asked for a better expert We were extremely pleased with the courteous service and a job well done!

The Uptown crew is very professionalGreat communication over the phone, via email, and in person The technicians have always been friendly, courteous, and willing to 'show and tell' the situation with regard to the equipment (furnace, AC, etc.)Additionally, they've been patient with our children who are always interested sometimes to the point of getting under foot

Dustin Hdid on excellent resolving my plumbing issuesHe was very professional and completed the repairs quicklyI highly recommend him for plumbing problems

The problem with my garbage disposer was solved very quickly by your very pleasant technician, Bo This was the same person that installed the unit several months ago, so he was familiar with the location & setup of the unitI REALLY APPRECIATED THAT! (Plus, the work was also covered by the warranty, too.) -DHK

The employees who serviced my call and my plumbing were surprisingly outstanding They were factual, informative, cheerful and felt trustworthy I especially liked the text featuring the identity of the plumber

Uptown is the best company that I have recently done business with They're professional, concise about their product and friendly I will definitely recommend to family, friends, and acquaintances!!

I have been a member of Uptown's maintenance plan for about months I have never had such wonderful service from any company before They call, schedule an inspection, let me know when they are on their way They are professional, well groomed, and all six of the service people that I have had have been personable and courteous One of the first visits, the technician said that he had finished early and they had a policy to offer to help senior citizens with anything using the extra time they had - I was years old at the time

Scheduled an appointment on occasions and plumber never showedTime was monopolized on different days for a total of hoursMay be a great business but making an appearance would support that theory

The Uptown crew is very professionalGreat communication over the phone, via email, and in person The technicians have always been friendly, courteous, and willing to 'show and tell' the situation with regard to the equipment (furnace, AC, etc.)Additionally, they've been patient with our children who are always interested sometimes to the point of getting under foot

They recommended unnecessary work and then did price gouging for the unnecessary work or expanded the scope to charge more
We have been using Uptown for their Happy Home service where we paid a monthly fee and twice a year they tuned our furnace and A/C while also doing an inspection of our 101-year-old homeWe have been a customer for the past or so yearsI had been very happy with them for good customer service by the support team and the techniciansDuring last month's furnace tune-up, they recommended $(for the band-aid) up to $16,(for the platinum) to replace our water heater, replace our gas pipes and fix our cracked stand pipeBid seemed high so I called a highly recommended, licensed and bonded 30-year old company for a second opinionWe don't need a new water heater and only need spot fixes on the gas linesTotal for the gas lines and stand pipe by the new company: $Needless to say, we canceled our Uptown Happy Home serviceI don't know what has changed at Uptown but proceed with great caution and GET A SECOND OPINION!

We have utilized services from Uptown Plumbing, Heating and Cooling several timesToday Bob D serviced our air conditioner and he was knowledgeable and efficientHope he comes on Wed to service our furnaces

Chad *** performed a cleaning and tuof our old boiler Thursday, Oct6, He was very thorough as he checked out the operation of the boiler after his cleaning and adjustmentsHe left me feeling confident in the safe operation of the boiler with no trace of carbon monoxide or other unsafe conditionsWhen done, he cleaned the area thoroughlyChad impressed me as a positive, intelligent, ethical, up-right person who knows his tradeHe is a credit to his employerI cannot recommend him too highly

When my Inspection company failed to note several plumbing & venting issues I was left with illegally vented furnace/hot water heater, low water flow and unable to take a shower for the 1st 6wks of owning my homeWith no help from them or the home warranty that was part of my purchase agreement I was at my wits end
I called Uptown Plumbing on a Tuesday and spoke w/SaraShe gave me various day/time option and let me choose what worked for my schedule
On Thursday morning Daniel & Austin showed up exactly as scheduled and got to workAfter they had conducted their walk through & testing they gave me a list of issue they had foundSome I was aware of and some I was notThey explained exactly what was wrong, why it was wrong, and what they could do to fix itThey gave me options to choose from for work they could perform with no pressure to purchaseI choose my option and they started workThey kept me updated through out the day of their progress and when they were completeI arrived home to a clean house w/no trace of them being there except all my issues where gone!!
I have now recommended them to every person I work with and all my family membersI believe I have found a company that I can trust and will use them for any plumbing, heating, and cooling needs I have in the future
Thank you Uptown!!

I called the company twice and e-mailed them 2-times to request an itemized receipt that would include
the parts, labor, and break-down of their bill I never received it
I received a lump sum figure every time
I was supposed to get the $coupon off of the bill and that doesn't show on my e-mail bill