Bradshaw Property Management

During our annual HVAC inspection under the Happy Home program a couple of concerns were identified which led us to a discussion with the technician regarding repair versus replacementThe technician was very thorough and showed us the issues he was concerned aboutWe decided replacement was appropriateOur and their schedule was such that they were able to install the new furnace the following day during very mild November weatherThey also offered a special promotion so we replaced the air conditioner as well
The workers were all prompt, respectful and competentIf they ran into any glitches they discussed them with us and did a good job of problem solving the issues
We were very pleased with the whole process

Matt did a fabulous job installing my new stage furnace He was on time, polite, professional, and very respectful I'm very happy with the service I received from Hero Plumbing and Heating Thanks so much to the whole team for such a great job!

I've made appointments with Uptown Plumbing, Heating and Cooling times Two of those times, I've been called at short notice and asked to reschedule to another dayThe first time this happened was for a boiler tune up a couple of years ago I got a call asking me to reschedule after I had already left work to go meet the technician at my house I asked if there was any way the tune up could still happen that day, even if it was later than the original window and, after speaking with a few people, I was able to be accommodated It was a frustrating situation to have to deal with, but I was ultimately satisfied with the work performed
A couple of weeks ago, I made an appointment to have my boiler & water heater tuned up on Tuesday, October 11th Today, Friday, October 7th, I received a call saying that all appointments need to be rescheduled next week because the technicians will be at a state-wide training Why wasn't this on Uptown's radar earlier? Available appointments that fit my schedule were several weeks out and given that this is the second time Uptown has asked to reschedule, I've decided to use another company even though they are more expensive
Again, I've been pleased with the service provided by the technicians, but repeated appointment rescheduling makes Uptown unreliable and difficult to do business with

During our annual HVAC inspection under the Happy Home program a couple of concerns were identified which led us to a discussion with the technician regarding repair versus replacementThe technician was very thorough and showed us the issues he was concerned aboutWe decided replacement was appropriateOur and their schedule was such that they were able to install the new furnace the following day during very mild November weatherThey also offered a special promotion so we replaced the air conditioner as well
The workers were all prompt, respectful and competentIf they ran into any glitches they discussed them with us and did a good job of problem solving the issues
We were very pleased with the whole process

I want to compliment Joseph ** for his excellent work at Uptown Plumbing He serviced my air conditioner today and I was very pleased with his work and friendly manner

I had a service call followup on a new boiler they installed and everything went very smoothly The technician, Steve *** was on time,very professional and did a few extras while he was here This was a very positive experience

Uptown always comes on time and does quality work

The problem with my garbage disposer was solved very quickly by your very pleasant technician, Bo This was the same person that installed the unit several months ago, so he was familiar with the location & setup of the unitI REALLY APPRECIATED THAT! (Plus, the work was also covered by the warranty, too.) -DHK

Uptown PHC is a terrific company and we use them exclusively for all our plumbing, heating, and cooling needs.Yesterday (July 20, 2016) our AC stopped coolingUptown sent out an HVAC Service Technician by the name of Aaron StokesWe expected an expensive disaster - like a new compressor, but Aaron calmly went about his business and discovered the problemApparently a bug had interfered with unit's on-off switch - dying in the processHe removed the bug's body from the switch, and the unit began to work again just fineProblem solved and no huge bill

I was very pleased with the job that was done at my home Had a new bathroom faucet installed and it was completed in a timely manner Jason was a very pleasant guy

Two years ago, we bought a mini-split from Uptown Plumbing and we think it's a great way to get air conditioning without duct workUnfortunately, loud noises came from the condensate pump for the upstairs unitUptown replaced the pumpThe noise continuedThis year they sent technicians who spent hours figuring out what was making the noise (not the pump) and fixing itThe technicians have been unfailingly polite and focused on the problemWe hope the problem is fixed, but if it's not, we're confident that they will return until it is

We always receive great service from Uptown Plumbing We had our AC fixed hours after making the call for service Perfect, thank you!

First class professional service ably accomplished by responsible people The company's team approach, proactive service and followup is unique in today's marketplace
We appreciate their good work and recommend Uptown Plumbing without qualification

We used Uptown to install a new HVAC system, replace steel plumbing, and take care of our systems from a seasonal maintenance perspectiveThey have always done a fantastic job, with experienced professionals who work to high standards

Michael *** from Uptown was great! He addressed the cause of the plumbing fixture issue immediately, and did the research while still at my home to find the replacementHe was proactive in setting the follappointment, friendly, quick, and knowledgeable

I recently had Uptown replace a very old furnace and install a Cntral Air unitExperience was fantasticI was really impressed not only with the quality of work but the positive attitude of all employees of Uptown that I dealt withTop notch! I would highly recommend

Ben, the service technician, explained the problems with our furnace thoroughly He provided us with options to correct these problems

Bill was on time and very friendly and politeHe told me what he'd do before he did the furnace tune-upHe explained everything after and asked if I had any questions or concernsSince my husband passed away, I've hated dealing with mechanical issues and new companies, but I was very pleasedI would definitely recommend Hero and especially Bill C I made a good decision with your happy customer plan alsoThank you Hero

Bob came to my home to install a new thermostat and fine tune my new furnace and air conditionerI found Bob to be knowledgeable and very helpfulBob addressed all my concerns and answered all my questionsThe work Bob did was professional and neatAt the end of the job Bob cleaned up after himselfI am well satisfied

This was the 2nd time I had need of plumbing work done by Uptown in the past couple of months Once again, Dustin did a wonderful, professional job I would definitely recommend Uptown Also had them for work on my furnace which again was a great job by technician, Peter