Bradshaw Property Management

Ben *** was out to my home todayWhat an excellent way to do business by showing pictures and writing reviews of the problems with my year old air conditioner and heating unitI could not be more pleased with his service and would highly recommend Uptown Plumbing to anyone

I have a mixed review of Uptown Plumbing Overall I was pleased with the service; they were prompt, and I believe they recommended and performed the appropriate repair (water heater replacement) I was however quite disappointed with the price, and I feel I was oversold somewhat I have a relatively large house but only people living in it, and was sold a gallon water heater More disappointing was the base price with installation of over $3600, with addition of expansion tank and some replacement of inlet and outlet valves and piping moving the price up to over $ I regret not shopping around more, although with a leaking water heater I was in a hurry to have the issue resolved In summary I was satisfied with the customer service but quite disappointed with the price

I had two leaky faucets in my houseI called Uptown Plumbing and they sent a plumber the following dayDavis was very professional, friendly, and skilled and had the issue resolved in no timeI was very pleased with the prompt response and friendly plumbing technician

After three attempts to speak to a compamy representave with no response over more then a month I find necessary to ask for your helpUptown Plumbings techmisdiagnost the problem, did not have the part, said they had to special orrder the part that would not fix the no heat complaintThe problem was fixed by another service with no part restoring heat to an year old lady on a below freezing day

I worked with Michael F when our water heater went outHe was professional, explained why we were having issues, and I really felt he had our best interests at heartThank you for your excellent work, Michael!

Jason Kcame to our home yesterday and was an absolute delight to work with He was very mannerly and especially knowlegable about a variety of plumbing issues He even solved a year old mystery for us regarding turning on the back faucet! I will request Jason and Uptown Plumbing for all of our plumbing needs in the future Thank you Jason for your hard work! I would also like to say the Uptown Plumbing was very professional from beginning to end

Tony *** of Uptown Heating and Cooling was professional, friendly, knowledgeable, efficient, patient...I can't say enough about him! We always have great luck with Uptown's technicians--we love this company!

On a routine chemy furnace was found to be in very bad shapeUptown diagnosed the
Problem and was able to schedule a repair and replacement he next day

Once again, the team from Uptown Plumbing, Heating, and Cooling provided comprehensive service, this time installing my new furnace and air conditioner
As usual, I received a phone call the day before to remind me of the scheduled service and the names of the field service personnel I'd be working withIn addition, I received an email reminder indicating that the team was on its way to my townhouse
From the minute they arrived, the field service guys were very friendly and outgoingIn many respects, I felt like a couple of friends were doing the installationThey invited me to watch them at work and ask questions at any time during the installationThey also worked very well together, one focusing on the furnace and the other on the air conditioner
When the installation was complete, the lead person provided very detailed illustrations of the varioius steps they used in both installations, focusing on ways in which this installation was a little different (and better) than my original furnace and air conditionerHe also provided clear instructions on forms that I had to send in as follto finalize everything
There wasn't a bit of debris left over; in fact, they swept out my garage!
Kudos to the team at Uptown Plumbing, Heating, and Cooling!!

Dustin was excellent he replaced my garbage disposal and gave me options with a list of the choices and the price difference and the difference between the choices He did a great job and even noticed that my sink was separated from my granite one one side and sealed it He did an excellent job

We contacted Uptown Plumbing after having some updates made in our kitchen and needed to have the sink reconnected along with some updates done to the existing plumbing We received a very reasonable quote from the technician, the work was completed very quickly and cleanly!!

In I transitioned to Uptown from a competitor for annual furnace and air conditioning maintenanceThe positive difference in quality and thoroughness of inspections and customer satisfaction was strikingI praise Uptown’s professionalism whenever I have an opportunity which is oftenI now have a new central air unit and 98% of my mid-century rambler has new gas piping thanks to their attentiveness to detail and safetyAll of the technicians and office staff I’ve had contact with have been top notchI highly recommend Uptown Heating and Cooling

During my recent furnace & water heater tune-up, Steve was very informative, even inviting me to watch as me was doing his workWhen he found a problem, he showed me the issue and offered multiple approaches to solving itAs a result, I became aware of an ongoing but soon to expire BOGO deal on a combination furnace/AC replacementHe also showed me the various things that needed to be addressed, and I decided against those "band aids" because of the BOGO deal
Steve didn't arrive within the original time "window," but the Uptown dispatcher communicated the situation to me very clearly along the wayI really appreciated that!

Very satisfied with Uptown Plumbing and Heating

They are great company to have in your home

Efficient, fast, friendly

a very professional and positive experience

Very responsive - job done well and quickly

Joseph was a great tech and easy to work withI definitely had a good experience and would recommend them

The hot water spigot did not turn in my bathroom sinkUptown was able to schedule a repair visit quicklyThe technician was helpful and knowledgeableHe was careful and neat while doing the repairHe informed me of costs and there were no surprisesEveryone I worked with was polite and efficient