Bradshaw Property Management

Always a pleasure from the moment I make a service request to the time the technician is completed with the work
Reasonable prices, trustworthy and competent

Dan did an amazing job on a leaky toiletWe close on our house on 12-31-so peace of mind it was caught and corrected before the new buyer moves in! Outstanding service Dan, thank you!!

Chad *** came to my house for a furnace and water heater tune up He was extremely thorough, but I really appreciated all of the education in home maintenance He was courteous, clean, and extremely professional I had another company coming to tune up a 2nd furnace and I have cancelled this visit as it would not be able to compare to the service I had today

Bob Dewey, from Uptown Plumbing, did a terrific job on the difficult radiator and cleaned out our whole system a week after uptown had put a furnace in Now our new furnace and all the radiators work! The company made sure that we were happy with the investment we madethank you! Randi and Geoffrey

I have been a member of Uptown's maintenance plan for about months I have never had such wonderful service from any company before They call, schedule an inspection, let me know when they are on their way They are professional, well groomed, and all six of the service people that I have had have been personable and courteous One of the first visits, the technician said that he had finished early and they had a policy to offer to help senior citizens with anything using the extra time they had - I was years old at the time

It started out with the company confirming my appointment the day before the appointment Then on the day of the appointment I was given info on when tech would arrive and a picture of the tech Very good communication The tech listened to my issues and went right work He answered all my questions Everything he did works perfectly, and was done at a reasonable price

I have been using Hero plumbing, heating, and cooling since moving to Minnesota with my family three years agoI always get great service and am always treated like familyEvery technician who has been to my home has been extremely polite and very knowledgeable and they don't try to nickle and dime you or talk you into something you don't want to doThey stand by their work and make sure its done right the first timeJake Egan was the last technician at my place and he was fantasticHe went above and beyond to get my problem solved and didn't charge me an arm and a legThanks Hero!

The technician was knowledgeable, positive, friendly, and did excellent work He did not promise more than he could deliver and provided clear information about the work he would perform

I had Uptown Plumbing, Heating and Cooling come out to our house on 3/to repair a pipe on the outside of the house where the sump pump empties into a drainage tile to move water away from the house The repair was a fairly simple fix to attach a couple of new plastic parts to the existing pipe and attach to our drain tile system This was a fairly simple repair that I probably should have taken care of myself, but was out of town and it was fairly urgent to get fixed
Note that my complaint does not have to do with the work completed, but with the exorbitant price they charged for the work The technician was at the house for a total of hour and minutes, which included a minute run to get partsHe quoted a price for the work of $and unfortunately my wife agreed to the workI was appalled at the cost of the repair, based on the fact that it was about $of parts and minutes of labor to repair itIf you even take a very high end plumber's rate of $150/hour and round it up to hours, this work still should have cost only half ($320) of what they charged us
I called the company to discuss and was told repeatedly that they are a premium services company who is not for everyone They were not willing to work with me at all on the price because we had agreed to the fixed bid They offered a $coupon towards future work, which I declined as I will never use their services again I learned a lesson the hard way here about not agreeing to work until you have challenged and questioned exactly what they are going to do
My point in writing this is to hopefully prevent someone else from falling into their predatory pricing tactics in the future Buyer beware on the cost involved with working with Uptown Plumbing, Heating and Cooling

We were totally ripped off by this LOCAL "reputable" coMy previous experience was satisfactoryWe had an intermittent heating issue with our gas furnace WHICH WAS PROVIDING HEAT AT THE TIME OF THE SERVICE CALL, however I wanted to get it fixed permanentlyI contacted Uptown P&H & left msg for a service call for this issueI had to call a day later after no responseThis was a FridayThey send a tech that day, & with my help, problem is diagnosed, and repair quoted at $It sounds like a big jobI decide to go for itWithout exaggeration, less than minutes later he's done & leaves me the part he pulled out, which retails for under $I called Uptown Heating first thing that Monday AM to discuss WHY they charged so muchAfter days of waiting, naturally no one at Uptown Heating is available to discuss this reprehensible rip-offOwner unavailable, CS rep in a meeting and/or out sick, no one else qualified to discuss this jobDETAILED invoice reads "@$280.00"
These people, while acting like responsible community members, are interested in only thing: maximizing profits by overcharging at YOUR expenseIf you find yourself in need of a furnace repair LOOK ELSEWHERE!!!
Look at their reviews on Angie's List!!

Uptown Plumbing, Heating & Cooling installed A/C in my older home They were fast, friendly and professionalTheir carpenter, Tommy, did a fantastic job patching and painting after the installation was completeThe Uptown bid was not the lowest I received, but it wasn't the highest, either, and ended up being well worth the investmentHighly recommended

I want to compliment Joseph ** for his excellent work at Uptown Plumbing He serviced my air conditioner today and I was very pleased with his work and friendly manner

I called to inquire about an add I received in the mailChelsi returned my phone call right away and scheduled Rob to do a system design and estimate the next dayChelsi set up the installation for the following week Tommy *** & Mikam did the install and they paid strict attention to detail, and cleaned up everything PERFECTLY! I WOULD HIGHLY RECOMMEND Uptown Plumbing, Heating and cooling to anyone, in fact my neighbor is getting a new A/C system installed also He was impressed with the quality of the workmanship he witnessed during my installation Thanks to all who helped me during the process,
DennyO

Quick and easy annual boiler checkupTyler taught me something that I did not know--always a welcome surprise!

I needed to have my exterior garden spigot relocated I made an appointment request through their call service Within a few hours someone from Uptown called me to schedule my appointment They sent me an email reminder of my appointment and called me the day of to see if I could accommodate a plumber earlier then scheduledThe plumber was very professional and laid out my options to relocate my spigotHe was got right to work after my approval He kept a clean work site and was thorough in explaining what he did and how to clear the water line prior to next winterOverall very satisfied with the price and workmanship

Michael was friendly, thorough and promptI felt comfortable with him in my home and he explained the process and bill in a clear manner

I am very satisfied with Joseph ** and his work

I found the crew to be pleasant, hard working, and willing to work a long day to finish the installation of an ac split system on my house, its still winter so I don't yet have experience with the product but have high hopes

Jason Kcame to our home yesterday and was an absolute delight to work with He was very mannerly and especially knowlegable about a variety of plumbing issues He even solved a year old mystery for us regarding turning on the back faucet! I will request Jason and Uptown Plumbing for all of our plumbing needs in the future Thank you Jason for your hard work! I would also like to say the Uptown Plumbing was very professional from beginning to end

Dustin H was professional, not pushy, and did great work in a short amount of timeWe're very thankful