Bradshaw Property Management

Company was very helpfull in getting a technical to my home within a few hours of requesting service The technical was knowledgable and professional He did a great job and did it in a short amount of time I will use Uptown Plumbing, Heating and Cooling again I will recommend this company to others

Uptown Plumbing recently installed a new boiler for me The team that worked with me were Justin M., Mikan R and Amanda G They were very professional, showing up on time and finishing the install well within the quoted time They were very knowledgeable and went through the new system with me

Bo came out to replace our food disposalHe seemed very knowledgeable and had the new disposal installed very quicklyHe was friendly and professionalA little pricey but overall a positive experience

Brandon *** was greatCouldn't have been nicer or more efficientFixed the problem with our air conditioner in minutesHe's a good guy!

Bob *** came into a tough situation in our home, and he handled it well He is obviously good at diagnosing problems in older homes like mineI am truly impressed with his knowledge of our heating problemsI will always ask for his help with regard to our furnace

Bob was very dedicated to complete the tune up completelyHe is very polite

The technician that completed the installation of my new AC today was very courteous and informative When I asked for a recommendation on how to prevent outdoor cats from urinating on my AC, thus ruining the coils, he did an on-line search and came up with a few suggestions

Bo arrived on time, was friendly and courteous and outlined the problems associated with my hot water heaterHe showed me what was wrong, what needed to be done and gave me a detailed billHe performed the work in a timely manner, explained the new water heater and plumbing and cleaned the work areaI would highly recommend Uptown Heating and Cooling based on my experience

This place is the BIGGEST SCAM ever! They used to be Uptown Plumbing and are now HeroWhy didn't I do my due diligence? Read the reviews online and you will see lots of folks with my same complaintsThey get you with a $tune up postcard or online offer and then come up with hundreds of dollars worth of repairs to your "unsafe" systemThey will also pitch you on their monthly maintenance plan which is an excuse for them to come back in months to "clean" your system and come up with hundreds of more dollars worth of repairsOf course, all the repairs are needed for your system as it is at the end of its lifespan and it's "unsafe"I checked the parts they wanted to replace and their markup is well in excess of over 400% for just the parts, not including the labor Do your self a favor, build a relationship with a small neighborhood, reputable company and use them And your already smarter than me - because you are reading the reviews

Excellent service...prompt..answered all of my questions ..very knowledgable

Buderus boiler no power lights and no heat situationMy boiler would not boot upSo the Hero technician replaces the boiler fan for me which I had ordered from SupplyHouse onlineThe unit would still not power upI asked about the fuse on the ABC unitHe had not checked it but the fuse was blown so the replacement fuse was installed still no power to the unitSo replace the unit $10-for a high efficiency boiler? I went to double check the fuse with my multimeterThe fuse was good but the fuse was not pushed in correctlyI replaced the fuse correctly and replaced the ABC unitI turn on the main power switch and then the boiler switchThe unit is working perfectlyI was charged dollars and had no working heat when the technician left my placeI was told the PC board was blown (the board with the fuse) and it would cost $to replaceNO call back from this company as I was promised

Bob Ddid a great job, and was pleasant the whole way through He hit a few "snags" along the way, but was able to troubleshoot and get the job done He also cleaned up after he was done, which is a nice bonus

Eric Bwas very promptUptown was great about predicting when my plumber would show up to my houseEric was able to fix my leaking bathroom sink (broken drain) and uninstall a broken garbage disposalI appreciated his advice to try living without a garbage disposal(Prone to problems, smelly, unsanitary and bad for the environment--according to what I have since read on-line.) Friendly and professional serviceA bit expensive, but it was union and you get what you pay for

At age 76, I've been around the block a few times and have had to maintain a few houses along the wayI have never before encountered the high degree of work ethic, competence, timeliness, professionalism and cleanliness that I've experienced with Uptown Plumbing, Heating and CoolingCompany members are personable from their front desk to each technician; their honesty and trustworthiness are impeccable; and their costs are very reasonableI highly recommend this company

Uptown sent out a technician the same day, even though my problem wasn't serious Dustin arrived on time and discussed the problem ahead of time He gave me a cost before he did the work Although he didn't have the part I needed in his vehicle, he got it quickly and finished the work with little mess and good explanations of what he did Thank you

stars for Sean T- very courteous, efficient, knowledgeable and instructive regarding our old boiler & hot water heaterPlus my dog liked him Love having this service plan with Uptown Plumbing, Heating & Cooling, ever since they installed our A.Csystem last summer

These guys were fantastic Detailed, courteous, professional, and communicated every step of a difficult process The house was cleaner after they left than when they got there Even my dog loved them

Total SCAMOne of the worst companies I've dealt with - a bunch of con artistsCalled them to clear a drain - the "tech" spends over an hour fumbling and banging around and eventually tells me he can't clear it and I need to replace a bunch of my drain pipes (read: thousands of dollars of work and a bunch of torn up walls.) Before going forward I called another company (only specializing in sewers/drains) for a second opinion and attempt - they got it cleared up in minutes for half of the price of Hero
I gave them a chance to make things rightA "service manager" called me, apologized, offered a partial refundTwo weeks go by - nothing arrivesI spend two days trying to get a hold of them, eventually another person calls back to apologize and says the refund is on the way ASAPA week and half later - nothingI'd rather they just be upfront and tell me I got screwed so I don't waste my time
I will definitely NOT recommend this company to anyone I know and will absolu

This was the 2nd time I had need of plumbing work done by Uptown in the past couple of months Once again, Dustin did a wonderful, professional job I would definitely recommend Uptown Also had them for work on my furnace which again was a great job by technician, Peter

We have had Uptown Plumbing, Heating and Cooling out to our house many times for different reasons and they have provided good service, knowledgeable people and they clean up before they leave