Bradshaw Property Management

Scam
They came out for an annual cheof our boilerTech told me there was a carbon monoxide leak after detecting ppm of CO inside the housing of the boilerHe told me he would have to “red tag” the boiler and shut it off unless I replaced the seal for $650-$I refused to have the work done and told him I would get a second opinion from another companyThen he had a second Hero tech come out to compare readingsUltimately they could not get consistent readings so they said the boiler was fineI did not get the impression he was going to have another tech come out to double check his readings if I had agreed to go ahead with the “repair.” I have seen several other similar reports on the NextDoor app about Hero trying to scare customers into getting unnecessary and expensive work done

Uptown plumbing came out to replace our water heater They did great work and were extremely friendly Based on this experience we are going to use them again for our furnace as well

The replacement of our old boiler one year ago went great From sales through installation through our year maintenance update we were impressed The boiler technician Peter T and plumbing pro Emanuel W just tuned us up for winter Excellent teamwork by Uptown!

Dwight Brooks was knowledgeable and friendly

Uptown Plumbing charges outrageous prices
They were in my house less than minutes
They charged me $dollars for a very easy job
This comes out to a rate of $1132/Hour
My neighbor saw the truck and said he would never use them again
They charged him $for feet of work
They refuse to give estimates
They refuse to give an itemized bill
Their justification for the high rates is that they claim they are “A Premium Plumber”
My plumber of years, once I found him, gave me an estimate of $ If you put Richfield plumbing in Google it brings you to Uptown Plumbing because they service Richfield and pay Google the most

Uptown recently completed installing new furnace and a/cFrom scheduling initial consult appointment thru install, everything has been handled with professionalism and without issueTechnicians were polite and communication throughout the project was excellentI would highly recommend them

stars - The service person's, Niall, was very prompt He was neatly dressed and treated our home with great care - leaving everything as clean as he found it He was very good about explaining to me what he was doing and why it was being done No hidden charges no billing surprises - simple very good service We will continue to use Uptown as our preferred plumber
the repair diagnostics of the boiler problem took awhile - he calmly supplied

Ben *** was professional, courteous, thorough, and he explained technical information clearly He answered questions to our satisfaction

Excellent! Timely, honest, and thorough! Davis was great, explained the issue, reviewed costs and even tried to figure out a different solution with lower cost Thank you!

Had my AC tune up and was very thorough and informativeNo pressure to do work but received a greater understanding of the functionality of the system and what might be my next steps should my yr old system have issues in the future

Ryan was awesome! Explained things thoroughly and friendly and easy to talk to

Our kitchen faucet broke on 7/20/and needed replacing We bought our replacement faucet and contacted Uptown Plumbing on 7/21/because of the Revdex.com rating Unfortunately, our experience with them was disastrousTheir plumber flooded our basement and they refused to pay for the clean up Here are three major complaints:
Pushing unnecessary products and services
Once their plumber, Jason saw that we had already purchased the Moen replacement faucet, he told me that he could reduce their installation price by $from $to $ However, he would not let us use the $online coupon that their scheduler said we could use That means he was only giving us $off by supplying our own $parts I agreed for him to go ahead since we needed the work urgently
Once he got the job, then he told me that the would charge me another $to replace shutoff valves and the supply lines I told him that the shutoff valves were replaced a few years ago and had been wor

Uptown plumbing and its staff are a great bunch to work with They are very knowledgeable in the work they do, they are on time and keep you well informed on what is going on and what is needed

Uptown is the place for all your plumbing and heating needs We've never had a bad experience - everyone is positive, friendly and most importantly - skilled and professional! Mike came out today to some work for us - nicest guy He was fast and provided options and solutions for our yr old house plumbing issuesYesterday we had a technician out for a routine tune up - again, nice, professional, thorough and friendly Wish I could remember his name, tooFact is - they're all there because they like what they do, know what they're doing and enjoy working with people and solving problems A++++

Yesterday the plumber quickly fixed the bathroom old problem of not enough waterThe shower head had enough waterHowever, I notice when it shut off, water dripped, and I thought it would stop soonBut after a day, there are still water dripping from the shower head
Try to call back, but it is weekendCan somebody help soon?

This is my second encounter with Uptown Plumbing and Cooling and I wish there were a way to give on the scale of They are doing EVERYTHING rightOutstanding customer service before, during and after the eventI highly recommend becoming a Happy Home Owner Club member, the rewards are substantialTotal piece of mind around my fairly new boiler, water heater and plumbing needsThis is a reliable and very well run company

Uptown did a fantastic job in replacing my ancient boiler and water heater with a high efficiency system (wall-mounted boiler with side-arm water tank), and in doing everything (mostly new piping) necessary to make it work properly in my year old home in Saint Paul Their quality service started with Josh, the project engineer who came to analyze the situation and provide a thorough proposal, continued with the system install team led by Justin, and concluded with Dan and Sean, who came to resolve some lingering issues with plumbing and radiators Uptown said at the outset that their price included all services (including follvisits) needed to reach a successful outcome, and I can confirm this is true I would recommend their HVAC specialists and plumbers highly

tim was on time, considerate, and friendlyhe did a great job and I say he,s a real asset to uptown plumbing

I am very happy with the work ethics and honesty provided by Uptown Plumbing (Jason) Great job from the gal who sets up the appointments and Jason who performed the work Very happy Would recommend them highly

I am very satisfied with Joseph ** and his work