It's a genuine organization which has dedicated team of customer serviceI was initially skeptical but I receive cash back in my PayPal and their customer service is awesome
I purchased a TV from a third party retailer (dell) for $2,before taxes on 11/27/I utilized the ebates website to purchase the TV (go through the ebates site in order to receive a monetary rebate from ebates of a certain percentage)At that time, the percentage of the rebate was 15% of the total purchaseTherefore, I should have been given a monetary "ebate" of $After the purchase, ebates stated that it can take up to business days to see that amount in my accountHowever, today I received a response that they were unable to find the purchase and can not give me the 15%The sole reason I purchased the product was because of this 15% that I was supposed to receiveThis is practice an advertising
For no reason my account was unavailableI sent an email to customer service for resolution and to reactiviate my account and I have not heard from anyoneI have shopped a couple times and have missed out on cash back as I was not able to sign in
Never received due payment that was supposed to be sent to me on May 12thI was supposed to receive a payment of $on May 12thWhen I didn't, I looked into my account to see that Ebates cancelled the membershipThat's wrong, I fulfilled their own policy of making my purchases through December (cut off date) I accumulated a rebate for $due to me on 5/12/I emailed three times, I received conflicting informationCalled customer service to be yelled at and then belittled and told me that I was a bad customerI was also told that I have wasted their time to much with the account adjustmentsI followed the Program Agreement and furnished to Ebates or its affiliates information regarding to every transaction that was not illustrated in my account for research in pursuit to the Ebates own terms and conditions
I have found EBates to be extremely helpful in regards to all issues I have had online They are also very fair when it comes to handling of things I even don't always get right I appreciate that EBates is here for us (the consumers) to save money where we purchase as well as give us other chances for discount coupons as well
Ebates failed to provide cash back for a substantial purchase I made through their websiteI purchased a new line of service from *** *** *** *The purchase was made through Ebates for a cash back rebateThe crux of the issue here is that Ebates is refusing to provide the $that was promised in their terms and conditionsThey are classifying my purchase as a single purchase of an Apple product and thus not coveredWhen in fact my purchase was for a *** cellular service plan and an iPhoneCase in point, I could have easily purchased only the *** *** new line of service through EbatesThen made a second purchase financing the phone through ***
I made a large purchase on 2/from *** when ebates was offering a 10% cash backafter completion of the order Ebates sent an email saying that I got $in cash backGot my statement for cash back and it had bee removedCreated a ticket for this with them and they said they will reach out to the company which owns ebatesI have been going back and forth for a Month to get the same resultwe are still waitingThis is absoulty the worst Company to get any customer service from or to get them to make this issue right!
Ebates is the greatest app you can have! I have been shopping on Ebates since September and I have saved so much money on the things I bought and got cash back!!!!! What else could you ask for! They have a very great company,good customer service, easy to use so glad I found this appI love love this money for something I was already doing now getting paid to do it!!!! THANK YOU EBATES YOUR FRIEND DENISE!?
Ebates is very service-oriented and do not waste anytime to be of help in whatever issues you may have Very pleased with my outcome and cannot emphasize enough that Ebates is the way to go FIRST before shopping away Enjoy !
Ebates gives you free cash back when you make a purchase at a qualifying store that they participate withI followed the correct procedures to get the cashback on all of my ordersThe cashback was applied and I had a cashback balance of $to be mailed out to me in the form of a check on 5/15/I submitted a claim last night and a supervisor decided to go through all of my cashback and remove all of it with the exception of $I have earned this cashback faithfully and I deserve the cashback put back into my accountEbates is claiming that the participating online stores have not paid them so they decided not to pay me and take the money back after ebates , including several supervisors have approved these paymentsI even called them a couple of times when they applied the cashback only to see it taken back the next dayWhen I called the customer service agent said they do not know why that happened and reapplied itI believe they are operating unfaithfully and they
I have contacted Ebates numerous times concerning cash back that I did not receiveHalf of the time, no one respondsI do get a basic email but no one ever follows up with itSometimes, they state it will take days to receive the cash back and once plus day passes....well there is nothing that happensToo many times, months and months passes without a resolutionFirst few times it was annoying but I just accepted it as a lossNow it is happening more and moreIt would be great if someone in the company would address this matterFor instance, I had a $*** *** charge in January ***I sent in my receipt to Ebates and was told it would take daysThat time has passedI even filled with case numbers *** and ***You can look at these and follow upOne is priceline and the other is EnterpriseI had some back in ***Jewelry was listed as 7% back on ***So I bought a watch under the Jewelry categoryWhen I emailed Ebates, they said *** wasn't on
I have been a member of ebates for years and recently my account was terminated about weeks before my 2/15/payment of roughly $was due to meI first noticed the issue when I could not login to make a purchaseI emailed customer service which took days to get an answer backThe response I received was "Due to the number of ineligible orders in your account, our risk department has terminated your membership in our program"I asked for detail and nothing was providedThey asked me to send a couple order confirmations which I did from LowesLast year we remodeled a home and had multiple purchases (with a couple exchanges) which I provided details onAdditionally, I had multiple purchases at physical retailers and other online retailers in which ebates received a commission and withheld it from meAfter I sent in these confirmations the only response I received was "Given the high level of abuse your accounts will remain deactivated"It seems to me that their system
*** offers cash back on purchases made through their website, however, I still have not received cash back on an item purchased from *** Outlet I have a ticket opened for the purchase amount of $since 5/14/and still haven't received cash back despite their website stating this will be given automatically the next day I believe this to be advertising
I just joined EBATES this year I have had nothing but positive good customer serviceIt is free like they say no gimmicks at all They are on top of their customers and put them first Thank you again
Ebates*** is a rebates websiteI booked a cruise trip (two rooms, separate orders) via expedia*** using Ebates in Februray It said that I would get 10% cashback for each of the rooms (that is $600+ and $400+ cashback) after weeks after the trip was completedThe cashback showed pending for over months since the completion of the trip in January I have contacted the customer services once by filling out their online forms (in March??)I never heard from themThen I found this month that the pending transactions just disappeared without paying the balance!! Please pay the amount you promised!!!
On July 11, 2017, I placed an order through HP.com I did so in part because Ebates currently had 10% cash back advertised on HP.com orders I've used Ebates with several orders in the past, including HP.com with no problems When visiting HP.com, I made sure the Ebates "cash back button" was activated through my browser My order ended up being $1498.55, so I was expecting 10% of that to show up in my cash back balance through Ebates in the next few days When it didn't show up, I made a manual request to register my cash back A few days later, I received a pathetic response that my order was "attributed to another site that partners with this store." This is absurd, since I wasn't using any other site, and I double checked to make sure I had activated the Ebates cash back before placing my order It's obvious they're trying to use technicalities to avoid paying larger cash back claims, as evidenced by the experiences of many others on this site
I really enjoyed working with E Bates I lost my check and hadn't cashed it within the days they gladly re issued me a check with no hesitation very kind and understanding customer service I recommend this site to anyone
I had recently received a welcome bonus through ebates for reaching a qualifying purchase amountsOne day it just disappeared from my accountI emailed them and after about attempts they finally responded saying that they cancelled my bonus bc of a past email I usedOnly under that past email account that I don't use anymore I never got the welcome bonus either! I emailed them again explaining this and they literally just stopped responding
It's a genuine organization which has dedicated team of customer serviceI was initially skeptical but I receive cash back in my PayPal and their customer service is awesome
I purchased a TV from a third party retailer (dell) for $2,before taxes on 11/27/I utilized the ebates website to purchase the TV (go through the ebates site in order to receive a monetary rebate from ebates of a certain percentage)At that time, the percentage of the rebate was 15% of the total purchaseTherefore, I should have been given a monetary "ebate" of $After the purchase, ebates stated that it can take up to business days to see that amount in my accountHowever, today I received a response that they were unable to find the purchase and can not give me the 15%The sole reason I purchased the product was because of this 15% that I was supposed to receiveThis is practice an advertising
For no reason my account was unavailableI sent an email to customer service for resolution and to reactiviate my account and I have not heard from anyoneI have shopped a couple times and have missed out on cash back as I was not able to sign in
I love Ebates I have received a total of $600+ in checks just by shopping I get paid to shop, who wouldn't like that?!
Never received due payment that was supposed to be sent to me on May 12thI was supposed to receive a payment of $on May 12thWhen I didn't, I looked into my account to see that Ebates cancelled the membershipThat's wrong, I fulfilled their own policy of making my purchases through December (cut off date) I accumulated a rebate for $due to me on 5/12/I emailed three times, I received conflicting informationCalled customer service to be yelled at and then belittled and told me that I was a bad customerI was also told that I have wasted their time to much with the account adjustmentsI followed the Program Agreement and furnished to Ebates or its affiliates information regarding to every transaction that was not illustrated in my account for research in pursuit to the Ebates own terms and conditions
I have found EBates to be extremely helpful in regards to all issues I have had online They are also very fair when it comes to handling of things I even don't always get right I appreciate that EBates is here for us (the consumers) to save money where we purchase as well as give us other chances for discount coupons as well
Ebates failed to provide cash back for a substantial purchase I made through their websiteI purchased a new line of service from *** *** *** *The purchase was made through Ebates for a cash back rebateThe crux of the issue here is that Ebates is refusing to provide the $that was promised in their terms and conditionsThey are classifying my purchase as a single purchase of an Apple product and thus not coveredWhen in fact my purchase was for a *** cellular service plan and an iPhoneCase in point, I could have easily purchased only the *** *** new line of service through EbatesThen made a second purchase financing the phone through ***
I made a large purchase on 2/from *** when ebates was offering a 10% cash backafter completion of the order Ebates sent an email saying that I got $in cash backGot my statement for cash back and it had bee removedCreated a ticket for this with them and they said they will reach out to the company which owns ebatesI have been going back and forth for a Month to get the same resultwe are still waitingThis is absoulty the worst Company to get any customer service from or to get them to make this issue right!
Ebates is the greatest app you can have! I have been shopping on Ebates since September and I have saved so much money on the things I bought and got cash back!!!!! What else could you ask for! They have a very great company,good customer service, easy to use so glad I found this appI love love this money for something I was already doing now getting paid to do it!!!! THANK YOU EBATES YOUR FRIEND DENISE!?
Ebates is very service-oriented and do not waste anytime to be of help in whatever issues you may have Very pleased with my outcome and cannot emphasize enough that Ebates is the way to go FIRST before shopping away Enjoy !
Ebates gives you free cash back when you make a purchase at a qualifying store that they participate withI followed the correct procedures to get the cashback on all of my ordersThe cashback was applied and I had a cashback balance of $to be mailed out to me in the form of a check on 5/15/I submitted a claim last night and a supervisor decided to go through all of my cashback and remove all of it with the exception of $I have earned this cashback faithfully and I deserve the cashback put back into my accountEbates is claiming that the participating online stores have not paid them so they decided not to pay me and take the money back after ebates , including several supervisors have approved these paymentsI even called them a couple of times when they applied the cashback only to see it taken back the next dayWhen I called the customer service agent said they do not know why that happened and reapplied itI believe they are operating unfaithfully and they
Love getting cash back for shopping! Great customer service - goes above and beyond! I have always had a great experience with Ebates
I have contacted Ebates numerous times concerning cash back that I did not receiveHalf of the time, no one respondsI do get a basic email but no one ever follows up with itSometimes, they state it will take days to receive the cash back and once plus day passes....well there is nothing that happensToo many times, months and months passes without a resolutionFirst few times it was annoying but I just accepted it as a lossNow it is happening more and moreIt would be great if someone in the company would address this matterFor instance, I had a $*** *** charge in January ***I sent in my receipt to Ebates and was told it would take daysThat time has passedI even filled with case numbers *** and ***You can look at these and follow upOne is priceline and the other is EnterpriseI had some back in ***Jewelry was listed as 7% back on ***So I bought a watch under the Jewelry categoryWhen I emailed Ebates, they said *** wasn't on
I have been a member of ebates for years and recently my account was terminated about weeks before my 2/15/payment of roughly $was due to meI first noticed the issue when I could not login to make a purchaseI emailed customer service which took days to get an answer backThe response I received was "Due to the number of ineligible orders in your account, our risk department has terminated your membership in our program"I asked for detail and nothing was providedThey asked me to send a couple order confirmations which I did from LowesLast year we remodeled a home and had multiple purchases (with a couple exchanges) which I provided details onAdditionally, I had multiple purchases at physical retailers and other online retailers in which ebates received a commission and withheld it from meAfter I sent in these confirmations the only response I received was "Given the high level of abuse your accounts will remain deactivated"It seems to me that their system
*** offers cash back on purchases made through their website, however, I still have not received cash back on an item purchased from *** Outlet I have a ticket opened for the purchase amount of $since 5/14/and still haven't received cash back despite their website stating this will be given automatically the next day I believe this to be advertising
I just joined EBATES this year I have had nothing but positive good customer serviceIt is free like they say no gimmicks at all They are on top of their customers and put them first Thank you again
Ebates*** is a rebates websiteI booked a cruise trip (two rooms, separate orders) via expedia*** using Ebates in Februray It said that I would get 10% cashback for each of the rooms (that is $600+ and $400+ cashback) after weeks after the trip was completedThe cashback showed pending for over months since the completion of the trip in January I have contacted the customer services once by filling out their online forms (in March??)I never heard from themThen I found this month that the pending transactions just disappeared without paying the balance!! Please pay the amount you promised!!!
On July 11, 2017, I placed an order through HP.com I did so in part because Ebates currently had 10% cash back advertised on HP.com orders I've used Ebates with several orders in the past, including HP.com with no problems When visiting HP.com, I made sure the Ebates "cash back button" was activated through my browser My order ended up being $1498.55, so I was expecting 10% of that to show up in my cash back balance through Ebates in the next few days When it didn't show up, I made a manual request to register my cash back A few days later, I received a pathetic response that my order was "attributed to another site that partners with this store." This is absurd, since I wasn't using any other site, and I double checked to make sure I had activated the Ebates cash back before placing my order It's obvious they're trying to use technicalities to avoid paying larger cash back claims, as evidenced by the experiences of many others on this site
I really enjoyed working with E Bates I lost my check and hadn't cashed it within the days they gladly re issued me a check with no hesitation very kind and understanding customer service I recommend this site to anyone
I had recently received a welcome bonus through ebates for reaching a qualifying purchase amountsOne day it just disappeared from my accountI emailed them and after about attempts they finally responded saying that they cancelled my bonus bc of a past email I usedOnly under that past email account that I don't use anymore I never got the welcome bonus either! I emailed them again explaining this and they literally just stopped responding