I submitted a complaint on 10/12/against Ebates, Inc(** ***.) I have provided all documentation as they requested and until today have not received my e-bate for the total amount of ***I have given them the information on the order confirmation, and I just don't know what the problem isThis is terribleThey should honor their agreementPerhaps I can fax the information over to them? I'm just not sure what the problem isPlease help
eBates worked fine for a while, but when I started earning a lot of cashback on orders they "flagged" my account and refused to issue paymentThey made thousands of dollars off of my affiliate purchases but refused to pay me out on them
Love this siteYou truly do get Cash back Wish I could refer more peopleA definite findGet back checks every months for doing what I loveShopping The best part is you can still use any coupons you have for that company
Hi, On Nov-28-I used EBATES to goto *** website and and made purchase worth of $***At the time of order , the cashback that was published on the website was 15%That means I should get about $**+ in cash backTill date I've not received nor it shows on website under my ***I've used Ebates in past, so I know how it worksI've sent email to customer service but no replyCan you pl look into it and resolve promptly ?
All I am going to say that EBATES IS A SCAM!!!!!!!!!!!!! SO BEWARE THEY DO NOT PAY YOU ON TIME!!!!!! THEY ALSO WONT PAY YOU FOR YOUR TELL-A-FRIEND REWARD!!!!! I CAN'T STRESS THIS ENOUGH THEY ARE JUST GOOD FOR MAKING *** ** BUT THEY ARE VERY MUCH SAME AS THE OTHERS AND WORSE!!!!!!!! I RATHER BUY AT STORE I COULD CARE LESS WITH THOSE *** CASHBACKS THAT THEY WILL NEVER *** PAY!
I ordered an hp computer through the ebates websiteFor Black Friday/ Cyber Monday they were offering a 10% Cash back promoI followed all the proper instructions, ordering from ebates link, not having pop up blockers or using other promo codesThe laptop was very expensive and only ordered because of ebates advertising 10% cash back the next dayOf course the next day came and Ebates did not give me the moneyI contacted them and sent them my invoice and on their website it has my shopping trip code #Even with all this they are claiming that they will not give me the moneyThis is fraudulent advertising and bait and switchThey receive the kickbacks for me using their website but refuse to honor the cashbackAbsolutely horrendous company-stay away!
Like free money?? Who doesn't! That is exactly what Ebates offers you Money back for purchases you would make anyway You don't even need to remember to do anything- if you download the Button onto your browser, a reminder automatically activates with a button to click so Ebates can track the purchase and you get money back You can even register your credit cards to earn cash back when shopping in stores- automatically!
If you ever have a problem or concern, contact Ebates for the quickest, most thorough and friendly customer service interaction!
*** states on its website linking page (the page that links *** to the stores that use its services) that customers will receive an additional 3% cash back if purchase are made using their *** Credit CardThe page specifically states "3% Cash Back when you use your *** Credit Card." However, since purchasing at many of their participating stores going through *** and using my *** Credit Card, at least 50% of the time they do not grant the additional 3% Cash BackSince December 2014, I have had to continually contact their customer service department and request that they grant me that additional 3% advertised cash back when I check my cash back statement on their website and realize that they have not granted me what they have advertisedHere is my complaint from December, 2014: "I made or purchases using my new *** Visa Card through Ebates***, however I was only awarded the additional 3% cash back on of those purchases." In my email I got s
I was VERY skeptical at first...NOW, I will NOT SHOP ONLINE WITHOUT using Ebates FIRST!!! VERY LEGIT COMPANY!!! And the customer service is AMAZING as well...HIGHLY IMPRESSED and HIGHLY RECOMMEND!!!
Hello ***, It has been determined by *** that this order was placed in a manner which gave the credit for the sale to another website that partners with this storeAs a result, Ebates has earned no credit for this sale and Cash Back cannot be awardedIn most cases, this is caused by Using or even attempting to use any coupons, offers or promotions that were not offered by EbatesThis could be due to coupons/discounts/promos offered from coupon sites or special promotions offered to members of a merchants email list or rewards programBasically, any special offer not exclusively offered by EbatesVisiting any other sites during the shopping session, especially any sites that offer shopping rewards, coupons or discountsVisiting other sites can result in the store giving the credit for your purchase to another site/affiliate*I keep getting this rejection by ebates after I make purchases thru their site, and do a inquiry when the cashback is not credited to my accountI
I LOVE ebates!!! l do most of my shopping on-line and with ebates I get money back on my purchases that I would be buying anyway! It's so easy to use with the ebates button Also, when I do a search for a product Goggle lets me know if the site offers an ebates rebate! Don't know why anyone who does the majority of their shopping on-line would NOT sign up for ebates - IT'S FREE!!!
I had not heard about Ebates until last yearRecently I had an issue with an order I did that I never saw the cash back forIt took approximately months to get the cash back for the purchase and they would message me every week to give me an update of the status of my cash backOnce I thought it might be an automated message that they had in their system to send out to me and replied back that a supervisor should be involvedNeedless to say within the hour a supervisor contacted me apologizing for the delay and the current update of the orderI was really blown away as I know that sometimes companies don't check general inboxes like thatEven after the supervisor contacted me a customer service agent updated me weekly about my claimThey followed up every step of the way and I can say that I am truly impressedBy the end of the months I personally didn't think I would get the cash back since it was taking this long but I did! I have never dealt with a company that has provided such exceptional customer service as Ebates
Approved Referral bonus not received - no response to questions Between October and December of I referred people to Ebates so I would complete their referral bonus offer and receive an extra $rewardThese people made purchases that meet the $minimum criteria, my bonus $was verified and approved and was listed to be paid in my accountThat was until it came time for Ebates to actually pay out the $on February 15th, In early Feb I sent Ebates an email just confirming that the funds would be paid on the Feb payout...response: Ebates (Ebates) Feb 2, 12:Hello *** Thank you for your emailIn reviewing your account, I note that you currently have $Cash Back pending$of this was earned prior this payments cut off date of 12/31/and should be included in your February 15th Cash Back paymentThe remaining Cash Back amount of $will be added to any Cash Back that you earn between now and 03/31/The Cash Back that is earned from
I submitted a complaint on 10/12/against Ebates, Inc(** ***.) I have provided all documentation as they requested and until today have not received my e-bate for the total amount of ***I have given them the information on the order confirmation, and I just don't know what the problem isThis is terribleThey should honor their agreementPerhaps I can fax the information over to them? I'm just not sure what the problem isPlease help
eBates worked fine for a while, but when I started earning a lot of cashback on orders they "flagged" my account and refused to issue paymentThey made thousands of dollars off of my affiliate purchases but refused to pay me out on them
Great customer service and great company!
Love this siteYou truly do get Cash back Wish I could refer more peopleA definite findGet back checks every months for doing what I loveShopping The best part is you can still use any coupons you have for that company
Bad system and terrible customer service as well as extremely poor analytical team
Hi, On Nov-28-I used EBATES to goto *** website and and made purchase worth of $***At the time of order , the cashback that was published on the website was 15%That means I should get about $**+ in cash backTill date I've not received nor it shows on website under my ***I've used Ebates in past, so I know how it worksI've sent email to customer service but no replyCan you pl look into it and resolve promptly ?
I have had nothing but pleasant outcomes from EbatesThe people I have dealt with have been very courteous and helpful! I refer everyone to Ebates!
All I am going to say that EBATES IS A SCAM!!!!!!!!!!!!! SO BEWARE THEY DO NOT PAY YOU ON TIME!!!!!! THEY ALSO WONT PAY YOU FOR YOUR TELL-A-FRIEND REWARD!!!!! I CAN'T STRESS THIS ENOUGH THEY ARE JUST GOOD FOR MAKING *** ** BUT THEY ARE VERY MUCH SAME AS THE OTHERS AND WORSE!!!!!!!! I RATHER BUY AT STORE I COULD CARE LESS WITH THOSE *** CASHBACKS THAT THEY WILL NEVER *** PAY!
Ebates is greatThank you so much
I ordered an hp computer through the ebates websiteFor Black Friday/ Cyber Monday they were offering a 10% Cash back promoI followed all the proper instructions, ordering from ebates link, not having pop up blockers or using other promo codesThe laptop was very expensive and only ordered because of ebates advertising 10% cash back the next dayOf course the next day came and Ebates did not give me the moneyI contacted them and sent them my invoice and on their website it has my shopping trip code #Even with all this they are claiming that they will not give me the moneyThis is fraudulent advertising and bait and switchThey receive the kickbacks for me using their website but refuse to honor the cashbackAbsolutely horrendous company-stay away!
Like free money?? Who doesn't! That is exactly what Ebates offers you Money back for purchases you would make anyway You don't even need to remember to do anything- if you download the Button onto your browser, a reminder automatically activates with a button to click so Ebates can track the purchase and you get money back You can even register your credit cards to earn cash back when shopping in stores- automatically!
If you ever have a problem or concern, contact Ebates for the quickest, most thorough and friendly customer service interaction!
*** states on its website linking page (the page that links *** to the stores that use its services) that customers will receive an additional 3% cash back if purchase are made using their *** Credit CardThe page specifically states "3% Cash Back when you use your *** Credit Card." However, since purchasing at many of their participating stores going through *** and using my *** Credit Card, at least 50% of the time they do not grant the additional 3% Cash BackSince December 2014, I have had to continually contact their customer service department and request that they grant me that additional 3% advertised cash back when I check my cash back statement on their website and realize that they have not granted me what they have advertisedHere is my complaint from December, 2014: "I made or purchases using my new *** Visa Card through Ebates***, however I was only awarded the additional 3% cash back on of those purchases." In my email I got s
I was VERY skeptical at first...NOW, I will NOT SHOP ONLINE WITHOUT using Ebates FIRST!!! VERY LEGIT COMPANY!!! And the customer service is AMAZING as well...HIGHLY IMPRESSED and HIGHLY RECOMMEND!!!
*** * is the best!
Hello ***, It has been determined by *** that this order was placed in a manner which gave the credit for the sale to another website that partners with this storeAs a result, Ebates has earned no credit for this sale and Cash Back cannot be awardedIn most cases, this is caused by Using or even attempting to use any coupons, offers or promotions that were not offered by EbatesThis could be due to coupons/discounts/promos offered from coupon sites or special promotions offered to members of a merchants email list or rewards programBasically, any special offer not exclusively offered by EbatesVisiting any other sites during the shopping session, especially any sites that offer shopping rewards, coupons or discountsVisiting other sites can result in the store giving the credit for your purchase to another site/affiliate*I keep getting this rejection by ebates after I make purchases thru their site, and do a inquiry when the cashback is not credited to my accountI
I LOVE ebates!!! l do most of my shopping on-line and with ebates I get money back on my purchases that I would be buying anyway! It's so easy to use with the ebates button Also, when I do a search for a product Goggle lets me know if the site offers an ebates rebate! Don't know why anyone who does the majority of their shopping on-line would NOT sign up for ebates - IT'S FREE!!!
I had not heard about Ebates until last yearRecently I had an issue with an order I did that I never saw the cash back forIt took approximately months to get the cash back for the purchase and they would message me every week to give me an update of the status of my cash backOnce I thought it might be an automated message that they had in their system to send out to me and replied back that a supervisor should be involvedNeedless to say within the hour a supervisor contacted me apologizing for the delay and the current update of the orderI was really blown away as I know that sometimes companies don't check general inboxes like thatEven after the supervisor contacted me a customer service agent updated me weekly about my claimThey followed up every step of the way and I can say that I am truly impressedBy the end of the months I personally didn't think I would get the cash back since it was taking this long but I did! I have never dealt with a company that has provided such exceptional customer service as Ebates
This company is awesomeso easy to work with and so easy to earnmore than $3,cash back in quarterly checks since I became a member!!
Approved Referral bonus not received - no response to questions Between October and December of I referred people to Ebates so I would complete their referral bonus offer and receive an extra $rewardThese people made purchases that meet the $minimum criteria, my bonus $was verified and approved and was listed to be paid in my accountThat was until it came time for Ebates to actually pay out the $on February 15th, In early Feb I sent Ebates an email just confirming that the funds would be paid on the Feb payout...response: Ebates (Ebates) Feb 2, 12:Hello *** Thank you for your emailIn reviewing your account, I note that you currently have $Cash Back pending$of this was earned prior this payments cut off date of 12/31/and should be included in your February 15th Cash Back paymentThe remaining Cash Back amount of $will be added to any Cash Back that you earn between now and 03/31/The Cash Back that is earned from
Ebates is a great company! What a fun service to have - shop through their site and get paid to shop! Easy peasy! ?