my ebates email account is***, and I e-mail to the ebates customer service several times about re active my account, but no one reply to me, and still my account has few hundreds dollars
I used Ebates.com for cash back when shopping onlineI noticed Ebates did not show the last online purchase I made so no cash back will be madeWhen I dug out the cash back history I found out in the past year there were multiple missing cash backI think Ebates took the incentive from the online stores but kept it to itself instead of giving back to the consumerThis is unethicalI would like Ebates to send me the cash back I deserve
I had family members and friends sign up which came with a bonusEbates refused to send the rebate for this as well as my own purchasesThey cancelled my account as well as my wife's accountI made my own purchases and she made her own purchasesI signed up my friends and family and she signed up her friends and familyAt one time they were running a promotion that stated that you would receive a ** dollar bonus for every two friends that you referred to Ebates that made a purchaseEvery time you referred two friends the site said that you were now eligible for a ** dollar rebate, but they only honored that refund for the first two referralsFor every other referral they paid * dollarsThey did not honor the full amount for me during that promotional period, but they did not pay my wife for the referrals and her payments at all
I am new to Ebates, and forgot to activate their site before shopping with a retailer I contacted Ebates, explained my mistake, and without judgement, my customer rep *** very gladly worked to apply my purchase to my Ebate account I was thrilled that someone actually listened, responded politely, efficiently and quickly! Kudos to *** and the others at Ebates for helping me save money when I shop!
Just like another complaint my husband, whom I referred, placed a qualifying order which is allowed per ebates terms (two actually because we thought the system was glitchy with his first order)We both received our referrals and had it taken away shortly afterCustomer service refuses to responsmor help despite my many attemptsWhat service they claim to provide is falseBuyer beware when referring people when it comes to their advertised cash back bonusThey do not follow their own terms and conditions
I am a longtime loyal ebates customer, who has been using the ebates site since This is the first time I've run into a problem with this companyOnJan5, 2018, I saw an ad on ebates.com that offered a 25% cashback rebate on purchases made at match***So, I clicked the ebates link and purchased a six-month membership at match.com for $I would NEVER have made this purchase if it wasn't for the cashback rebate as this current price is extremely high(Match*** often offers promotions every couple of months, where the price is at least $cheaper)But since ebates offered to give me 25% back through its cashback rebate program, I decided to proceedI had no reason to believe ebates would not honor thisHowever, when ebates emailed me my cashback update, it didn't list the match.com purchaseSo, I emailed them to ask why and sent them all of the information from my confirmation email, verifying the purchase, amount, date and time it was made through eba
Ebates said I would get 52% cash back with a purchase from magazines.comSo I made a purchase of and now they will not give me the cash back, stating that they cannot verify the purchaseI sent them the receipt and the order numberI wouldn't have made a purchase of over dollars if I had known that they wouldn't uphold their end of the deal
On March 25, 2018, I submitted a support ticket to track cash back on a phone purchase I had made on March 7, They emailed me back that they have not received credit for the order but they do not want me to wait to get money back Deposited $into my account on March
I check my balance on April and the $is no longer in my account They say due to the merchant disqualifying the order on March
My question is why did they put the money in my account on the 25th if the order was disqualified on the 7th SEEMS LIKE A BIG SCAM TO ME Will not be using ebates in the future and will not recommend them to anyone SCAM SCAM SCAM
I signed up for ebates and referred my sister (we live in the same house and there policy allows multiple accounts per household)She placed an order immediately after signing upI recieved my $sign up bonus as advertised and the $referral bonus which is also advertisedOnce we both placed orders and received the promised bonus each of $(plus the $I received for referring my sister)They took all of the money out if our accounts and we have been emailing them for days with only vague messages telling us they are forwarding us to other departmentsI had another person sign up right before I realized what happenedThis is not rightI do not like being taken for advantage of and neither does my friends and familyWatch out for this companyAnd when something does happen, CALL, DO NOT EMAIL!
I took advantage of Ebates' Tell a Friend promo for $and Ebates did not send my Big Fat Check on May 15thWhen I emailed CS they didn't respond, I emailed them again and STILL no response to my inquiryand now my Ebates account is locked! I have already returned everything I purchased, asked my friends who purchased from my link to return their purchases, and we've ALL sent emails to the CEO's of the company's we purchased from letting them no that Ebates does not share the commission nor follows through on their promos, and this is why we are returning the merchandiseAdditionally we've exposed this fraud on ALL of our social media accountsToday alone I received Retweets, and my FB Page has an on-going threadI posted a screen shot to my Pinterest account and have a small video on SnapChat cautioning ALL my friends and their friends to NOT USE EBATES
Be Warned too!
I had an issue where I was credited the wrong amount for a purchase I made through ebates I expressed my concerns through an email and it was corrected in a matter of minutes I was very impressed with the customer service I received Thanks ebates!
I really like the site! I ran into an issue with getting cash back on one of my purchasesIt was a really quick and easy option within the app on my phoneI sent the research request on 9/1/and received a response on 9/4/for some additional informationI responded same day with the needed info and they resolved my issue that same day as wellEXCELLENT customer service!
I signed up for ebatesTo sign up I had to give my name, address, email and credit card numberI did get awarded an ebateI haven't received it yet and at this point that is the least of my concernsI have been trying to get into my account and every time I enter my login and password, I get an error saying "your account is unavailableplease contact customer care for assistance"That brings you to a page where you enter in your info for someone to contact youI did it and got no responseI tried again and stated this is my 2nd contact and I need someone to contact meI got the following email: Hello Jackie, In order to resolve your issue, I am transferring your email to a specialist in the appropriate departmentThey will contact you as soon as they have more informationThank you for your patience*** *Member Services Ebates.com I gave it a day or so and replied to that email saying no one is contacting me, and again no responses periodI am concerned that this pla
I am so impressed by the plethora of stores Ebates partners with To not use this app/web-site is CRAZY!! It's free money back on purchases you would've made anyway Obsessed with E-bates and their customer service is top notch!!
Ordered a Laptop from Dell, they delayed reporting to Ebates for over a monthEbates rep kept me posted weekly on the status (showing me they hadn't forgotten about me), and let me know immediately when Dell finally reported to them
I used Ebates for the first time recently and had a couple of questionsSo I contacted member services and received a quick reply and above average solution to my questions
Pardon delay holidays and allI highly recommend Ebatesnot a complicated process once you remember to click your ebutton to make sure shopping trip is activeVery helpful and responsive team membersno problems yet and I dont expect any...keep up the good work
my ebates email account is***, and I e-mail to the ebates customer service several times about re active my account, but no one reply to me, and still my account has few hundreds dollars
I used Ebates.com for cash back when shopping onlineI noticed Ebates did not show the last online purchase I made so no cash back will be madeWhen I dug out the cash back history I found out in the past year there were multiple missing cash backI think Ebates took the incentive from the online stores but kept it to itself instead of giving back to the consumerThis is unethicalI would like Ebates to send me the cash back I deserve
I had family members and friends sign up which came with a bonusEbates refused to send the rebate for this as well as my own purchasesThey cancelled my account as well as my wife's accountI made my own purchases and she made her own purchasesI signed up my friends and family and she signed up her friends and familyAt one time they were running a promotion that stated that you would receive a ** dollar bonus for every two friends that you referred to Ebates that made a purchaseEvery time you referred two friends the site said that you were now eligible for a ** dollar rebate, but they only honored that refund for the first two referralsFor every other referral they paid * dollarsThey did not honor the full amount for me during that promotional period, but they did not pay my wife for the referrals and her payments at all
Ebates is very responsive in fixing mistakes made by customers! Thanks Ebates!
I am new to Ebates, and forgot to activate their site before shopping with a retailer I contacted Ebates, explained my mistake, and without judgement, my customer rep *** very gladly worked to apply my purchase to my Ebate account I was thrilled that someone actually listened, responded politely, efficiently and quickly! Kudos to *** and the others at Ebates for helping me save money when I shop!
Just like another complaint my husband, whom I referred, placed a qualifying order which is allowed per ebates terms (two actually because we thought the system was glitchy with his first order)We both received our referrals and had it taken away shortly afterCustomer service refuses to responsmor help despite my many attemptsWhat service they claim to provide is falseBuyer beware when referring people when it comes to their advertised cash back bonusThey do not follow their own terms and conditions
I am a longtime loyal ebates customer, who has been using the ebates site since This is the first time I've run into a problem with this companyOnJan5, 2018, I saw an ad on ebates.com that offered a 25% cashback rebate on purchases made at match***So, I clicked the ebates link and purchased a six-month membership at match.com for $I would NEVER have made this purchase if it wasn't for the cashback rebate as this current price is extremely high(Match*** often offers promotions every couple of months, where the price is at least $cheaper)But since ebates offered to give me 25% back through its cashback rebate program, I decided to proceedI had no reason to believe ebates would not honor thisHowever, when ebates emailed me my cashback update, it didn't list the match.com purchaseSo, I emailed them to ask why and sent them all of the information from my confirmation email, verifying the purchase, amount, date and time it was made through eba
Ebates said I would get 52% cash back with a purchase from magazines.comSo I made a purchase of and now they will not give me the cash back, stating that they cannot verify the purchaseI sent them the receipt and the order numberI wouldn't have made a purchase of over dollars if I had known that they wouldn't uphold their end of the deal
On March 25, 2018, I submitted a support ticket to track cash back on a phone purchase I had made on March 7, They emailed me back that they have not received credit for the order but they do not want me to wait to get money back Deposited $into my account on March
I check my balance on April and the $is no longer in my account They say due to the merchant disqualifying the order on March
My question is why did they put the money in my account on the 25th if the order was disqualified on the 7th SEEMS LIKE A BIG SCAM TO ME Will not be using ebates in the future and will not recommend them to anyone SCAM SCAM SCAM
I signed up for ebates and referred my sister (we live in the same house and there policy allows multiple accounts per household)She placed an order immediately after signing upI recieved my $sign up bonus as advertised and the $referral bonus which is also advertisedOnce we both placed orders and received the promised bonus each of $(plus the $I received for referring my sister)They took all of the money out if our accounts and we have been emailing them for days with only vague messages telling us they are forwarding us to other departmentsI had another person sign up right before I realized what happenedThis is not rightI do not like being taken for advantage of and neither does my friends and familyWatch out for this companyAnd when something does happen, CALL, DO NOT EMAIL!
I took advantage of Ebates' Tell a Friend promo for $and Ebates did not send my Big Fat Check on May 15thWhen I emailed CS they didn't respond, I emailed them again and STILL no response to my inquiryand now my Ebates account is locked! I have already returned everything I purchased, asked my friends who purchased from my link to return their purchases, and we've ALL sent emails to the CEO's of the company's we purchased from letting them no that Ebates does not share the commission nor follows through on their promos, and this is why we are returning the merchandiseAdditionally we've exposed this fraud on ALL of our social media accountsToday alone I received Retweets, and my FB Page has an on-going threadI posted a screen shot to my Pinterest account and have a small video on SnapChat cautioning ALL my friends and their friends to NOT USE EBATES
Be Warned too!
I had an issue where I was credited the wrong amount for a purchase I made through ebates I expressed my concerns through an email and it was corrected in a matter of minutes I was very impressed with the customer service I received Thanks ebates!
I really like the site! I ran into an issue with getting cash back on one of my purchasesIt was a really quick and easy option within the app on my phoneI sent the research request on 9/1/and received a response on 9/4/for some additional informationI responded same day with the needed info and they resolved my issue that same day as wellEXCELLENT customer service!
I signed up for ebatesTo sign up I had to give my name, address, email and credit card numberI did get awarded an ebateI haven't received it yet and at this point that is the least of my concernsI have been trying to get into my account and every time I enter my login and password, I get an error saying "your account is unavailableplease contact customer care for assistance"That brings you to a page where you enter in your info for someone to contact youI did it and got no responseI tried again and stated this is my 2nd contact and I need someone to contact meI got the following email: Hello Jackie, In order to resolve your issue, I am transferring your email to a specialist in the appropriate departmentThey will contact you as soon as they have more informationThank you for your patience*** *Member Services Ebates.com I gave it a day or so and replied to that email saying no one is contacting me, and again no responses periodI am concerned that this pla
Ebates is awesome And on the rare occasion that I have an issue, response is always immediate and helpful Excellent service!!!
I am so impressed by the plethora of stores Ebates partners with To not use this app/web-site is CRAZY!! It's free money back on purchases you would've made anyway Obsessed with E-bates and their customer service is top notch!!
Ordered a Laptop from Dell, they delayed reporting to Ebates for over a monthEbates rep kept me posted weekly on the status (showing me they hadn't forgotten about me), and let me know immediately when Dell finally reported to them
Ebates is wonderful! You can count on their customer service to be top notch!
I used Ebates for the first time recently and had a couple of questionsSo I contacted member services and received a quick reply and above average solution to my questions
Pardon delay holidays and allI highly recommend Ebatesnot a complicated process once you remember to click your ebutton to make sure shopping trip is activeVery helpful and responsive team membersno problems yet and I dont expect any...keep up the good work